2. PTV Planung Transport Verkehr AG76131 Karlsruhewww.ptv.de The BESTUFS Project Marcel Huschebeck e-Thematic Steering Committee Berlin, 1 April 2004 PTV Planung Transport Verkehr AG Stumpfstr. 1 D-76131 Karlsruhe Tel.+49 721 96 51-178 Fax+49 721 96 51-696 Internet: www.ptvag.com

3. 2 BESTUFS as a thematic network in the 5th FP... 4 years of -‘Bringing together’ experts, projects, research results and stakeholders within the theme ‘urban freight transport (UFT)’ - Connecting European and national research and establishing and maintaining a network of expertise - Identification and collection of good practices - Dissemination of good practices - Clustering of projects, activities and results 4 years where - No deep research efforts had been foreseen Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

4. 3 BESTUFS as a thematic network in the 5th FP... 4 years of events -12 Workshops all over Europe addressing different themes -4 Conferences - Further presentations at national and European events 4 years of Best Practice results - Material collections on 7 themes integrated within 4 Best Practice Handbooks -Clustering of projects in a yearly updated clustering report 4 years of dissemination -Broad distribution of newsletters -Regularly updated BESTUFS homepage www.bestufs.net Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

5. 4 Facilitation and Promotion or Who is interested in UFT innovation? Cities- Few experts with regard to UFT and therefore only - Few observers of trends and innovations - Low financial sources Transport operators - Open towards innovation - Expect own benefit (chances for win-win-solutions) - Other themes are prioritised (market concentration, standard software interfaces, supply-chain integration, tolls, taxation of transports, etc.) Vehicle industry - Important innovation promoters due to high competition Universities, research institutes have original interest in innovations Realisation and implementation of approaches has to be done within an integrated approach of the cities, transport operators and shippers within field tests Subsidies of EU, states, etc. play an important role Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

6. 5 Role of Urban Freight Transport (UFT) UFT represents very often the “Last Mile“ of the transport chains UFT guarantees the goods supply of the citizens and enterprises - Transports between production plants - Carrier and parcel services - Main construction trade and interior fittings - Retail and services - Waste disposal UFT is organised and carried out by private companies while rules and conditions are determined by the cities Result: Rather low attention is paid to the UFT matters within the cities‘ overall transport and traffic planning (compared to passenger transport planning) Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

7. 6 Increasing interest in UFT - Five reasons 1. Home shopping Consequences of an increasing number of small deliveries 2. Negative environmental effects of transport Growing awareness of the negative effects of transport and the relatively larger contribution caused by UFT 3. Attractiveness of cities Measures in the city centres improve attractiveness but may hinder the UFT 4. Access restrictions to city centres Measures have to address the access for UFT explicitly 5. High cost for the Last Mile Increasing interest in transport telematics for the optimisation of supply chains Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

8. 7 VMTL an example on an innovative e-fulfilment solution from Germany Facilitation & PromotionInterestRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS disseminationVMTL

9. 8 VMTL project Definition of „visionary“ scenarios 2005/2010Definition of „visionary“ scenarios 2005/2010 Designing an overall system, information and communication architectureDesigning an overall system, information and communication architecture Development of an appropriate business modelDevelopment of an appropriate business model Development and implementation of software modules and technical devisesDevelopment and implementation of software modules and technical devises Demonstration of approaches 2005 and 2010Demonstration of approaches 2005 and 2010 Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

10. 9 VMTL approach Customer provides a preferred time for delivery while the ordering process.Customer provides a preferred time for delivery while the ordering process. Customer provides access to a mobile “profile service” providing information on personal agenda and location.Customer provides access to a mobile “profile service” providing information on personal agenda and location. Communication link between customer on the one side and retail and fulfilment operator on the other side is taking place via a mobile “user notification service”.Communication link between customer on the one side and retail and fulfilment operator on the other side is taking place via a mobile “user notification service”. The e-fulfilment operators plans tours on the basis of planned and actual consignments, by:The e-fulfilment operators plans tours on the basis of planned and actual consignments, by: Considering the specific time windows Considering the specific time windows Integrating traffic information and forecasts on the traffic situation Integrating traffic information and forecasts on the traffic situation Considering the integration of new (pick up) orders in the overall tour planning Considering the integration of new (pick up) orders in the overall tour planning The dispatcher has an improved tour planning and monitoring basis. Delays in single tours will be recognised and customers informed via the “user notification service”The dispatcher has an improved tour planning and monitoring basis. Delays in single tours will be recognised and customers informed via the “user notification service” Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

11. 10 Overall system architecture The innovative planning system was developed on a new platform Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

12. 11 Fulfilment processes Facilitation & PromotionInterestVMTLRoleBESTUFSBESTUFS IIVMTL ApproachVMTL PlatformBESTUFS dissemination

13. 12 Expected Results Increasing service quality; The probability to reach a customer at a certain time point and location will increaseIncreasing service quality; The probability to reach a customer at a certain time point and location will increase Reducing „empty“ trips and twice deliveryReducing „empty“ trips and twice delivery Reducing the time per delivery (less organisational effort needed)Reducing the time per delivery (less organisational effort needed) More consignments can be delivered with less vehicles (reducing trips)More consignments can be delivered with less vehicles (reducing trips) Less trips lead to a reduction in the traffic situationLess trips lead to a reduction in the traffic situation Facilitation & PromotionInterestVMTLRoleBESTUFSVMTL ApproachVMTL PlatformBESTUFS IIBESTUFS dissemination

14. 13 BESTUFS dissemination of best practice Presentation of approaches considered as good practices at BESTUFS workshops and conferencesPresentation of approaches considered as good practices at BESTUFS workshops and conferences Collecting experiences and results from projects, case studies and surveys related to specific BESTUFS themesCollecting experiences and results from projects, case studies and surveys related to specific BESTUFS themes Clustering of projectsClustering of projects Production of 3 yearly deliverables:Production of 3 yearly deliverables: BESTUFS best practice handbook BESTUFS best practice handbook BESTUFS recommendations for further activities BESTUFS recommendations for further activities BESTUFS clustering report BESTUFS clustering report Main dissemination channel is the BETUFS web siteMain dissemination channel is the BETUFS web site The BESTUFS deliverables received considerable download rates; Best practice handbooks about 1200 downloads per year!The BESTUFS deliverables received considerable download rates; Best practice handbooks about 1200 downloads per year! Facilitation & PromotionInterestVMTLRoleBESTUFSBESTUFS IIVMTL ApproachVMTL PlatformBESTUFS dissemination

15. 14 BESTUFS II as a coordination action in the 6th FP... 4 further years of - Strengthening and extending the existing BESTUFS European network - Supporting the DG TREN policy objectives - Supporting the co-operation between actors, which are active and interested in the urban freight transport domain, by providing information and contacts NEW - Provision of a platform for the exchange of ideas and information on urban freight transport modelling and to consider harmonisation and standardisation of corresponding associated data by experts - Quantifying the contribution of the potential that City Logistics Solutions can make to DG TREN policy objectives and quantifying the role of urban freight transport compared with other urban transport activities in terms of sustainability Facilitation & PromotionInterestVMTLRoleBESTUFSBESTUFS IIVMTL ApproachVMTL PlatformBESTUFS dissemination

16. 15 Thank you for your attention! www.bestufs.net