1. Welcome to Travel Incorporated’s Concur ‘Experienced User’ Webinar

2. What’s Cool! What’s New! What’s On Your Mind!

3. What’s New Delta Comfort + - Domestic Flights Seat Map New Seat Map Displays Legend updates Southwest ‘EarlyBird Check-In’ price increase ‘Rail’ Changed to ‘Train’

4. Delta Comfort + Delta Comfort + offers seats towards the front of the main cabin, and provides the passenger with extra legroom, SkyPriority boarding, forward storage bins, complimentary beer, wine and spirits, and premium snacks on longer flights. What changed? As of May 16th, 2016, Delta Comfort + is a fare type rather than an ancillary seat offering for domestic travel. Rather than paying a separate fee per flight segment, travelers will purchase Delta Comfort + as part of the airfare at the time of booking. Differences between regular economy and Delta Comfort + fares start at $19 per ticket, and vary by market. Is this available booking in Concur? If your rule class permits premium economy (W class) then the answer is Yes! Delta Comfort + - Domestic Flights

5. Checking lowest fare in Worldspan for same flights: $572.20 - LRVQX0MA Non-ref 21 Adv Premium Economy in W $640.20 – LRVQX0MA/WCOM Same rules Additional is $34 each way!

6. Seat Map The following updates have been made specific to paid preferential seating: Seats requiring payment to reserve are noted as ‘Paid Preferential’ seats. Although these seats cannot be purchased in Concur, some may reserve them due to frequent flyer status. Users will see a clear legend for all seat types. Click on the Quick Help message for further information.

7. New Seat Map Display

8. Message displayed when selecting ‘Preferential’ seat

9. Message displayed when selecting ‘Paid preferential’ seat

10. What’s New Southwest ‘EarlyBird Check-In’ price increase On March 14 th, Southwest increased their ‘EarlyBird Check- In’ to $15 per one-way (origin to destination). ‘Rail’ Changed to ‘Train’ References to ‘Rail’ will be replaced with ‘Train’ within the shop, book, and itinerary processes. With future releases, Concur will continue to transition from Rail to Train (such as administration, approval processes, etc).

11. Coming Soon –June Release Policy Violation Changes Button Color Changes – All buttons are blue Policy Violation icons are as follows: Log for Reports and Notify Manager Require Approval and Require Passive Approval Show but do not Allow Remember it this way: RED MEANS YOU CAN’T BOOK IT

12. Travel Policy Icons on Shop By Price Display In Policy Log for Reports or Notify Manager Require Approval or Require Passive Approval Show, but do not Allow Informational

13. Coming Soon – June Release Shop by Schedule Updates Name change for Get Quote, Quote These Options and Quoted Fare Radio buttons replaced with buttons Seat map icon replaced with the word View Seats

14. Shop by Schedule Updates Radio buttons replaced with blue buttons Button name changed to ‘Quote’

15. Get Quote and Seat Map Updates Selected flights move to the top of the page. Select ‘Get Quote’ for a price. Seat map icon replaced with the word View Seats

16. Coming Soon - Branded Fares Fare Rules and Details Click on Fare Rules and Details for more info.

17. Branded Fares - Details

19. Thank you for attending Travel Incorporated’s Concur ‘Experienced User’ Webinar. You can find upcoming webinar information in your Corporate Travel Portal, Concur Company Notes page, or Globalsite!