1. Technology Modernization (one “byte” at a time) Marcus Bailey Chief Information Officer Washington Department of Licensing AAMVA Annual Region IV Conference Innovative Technology Workshop AAMVA Annual Region IV Conference Innovative Technology Workshop 1

2. 2 OVERVIEW Core Legacy Systems (Vehicles, Driver, Revenue Processing, business/professional licenses) Core Legacy Systems (Vehicles, Driver, Revenue Processing, business/professional licenses) Time spent maintaining outdated COBOL code Time spent maintaining outdated COBOL code Shrinking talent pool and knowledge expertise retention Shrinking talent pool and knowledge expertise retention Table-driven design and application services are a must Table-driven design and application services are a must Adaptation for future transportation fee structures Adaptation for future transportation fee structures Budget – Prorate and Fuel Tax System Replacement (to the cloud) Budget – Prorate and Fuel Tax System Replacement (to the cloud)

3. What are developers working on…? 3 1% 30% 6% 55%

4. STRATEGY 4 Nimble and flexible design – support alternative transportation funding models Nimble and flexible design – support alternative transportation funding models Incremental improvements – risk reduction and high quality releases (business value!) Incremental improvements – risk reduction and high quality releases (business value!) Dedicated Technology Modernization unit Dedicated Technology Modernization unit Reduce system complexity and streamline design Reduce system complexity and streamline design Use proven technology – stick to architectural principles Use proven technology – stick to architectural principles On-going project modernization efforts – based on “to- be” design that aligns with business process re- engineering efforts On-going project modernization efforts – based on “to- be” design that aligns with business process re- engineering efforts

5. Focus – small iterative steps 5 RoadmapBlueprint RetrofitRewrite Create

6. Approach 6 Dedicated UnitBusiness Rule ValidationAgile Development Leveraging and ParallelismUpdate Testing Practices

7. Future Design Collection of Independent Reusable Business Services User InterfaceBusiness LogicExternal Data InterfaceData Access 7

8. Services Clients Services Repositories (Data) Business Records Policy Drivers Vehicles Business Revenue Audit Portals & Web Apps Driver Renewal LOB Solutions Enterprise Services Notification (Print, Email, SMS, Voice) Security (Active Directory, SAW) Document/Image Capture Payment (Credit Card, ACH) Fees Price Module Customer Profile Revenue Distribution Driver ServicesVehicle Services Profession Services Revenue Services Business Workflow Record Access and Management Document Management Firearms Services Vessel ServicesHR ServicesPayroll Services Audit and Logging Tabs Driver Lookup Office Locator Vehicle Renewal WSP Common Solutions VHS AdminFirearms 8 Registration VFS DFS UCC Venture ADR DHS Admin DUI Issuance Rev Val Vehicle/Vessel Lookup Title and Registration Standardize Letter

9. Q&A 9