1. Helping You Keep Your Yard Beautiful

2. We offer great lawn care services at affordable prices with Professionalism – Over 20yrs experience in the industry Quality Equipment – High Grade, Efficient Products Quality Service & Commitment – Knowledgeable, Dedicated, Detail-oriented staff

3. Lawn Mowing Tree/Hedge Trimming Landscape Design Product Installation Equipment Rental Mowers Backpack Blowers Chainsaws Tillers Edgers Brushchippers Ladders

4. Serving Houston, Tomball & Spring JTB Lawn Service & Equipment Rental

5. Address:6023 FM 2351 Phone:(281)456-1234 Email:JTBLawn@comcast.netJTBLawn@comcast.net Website:WWW.JTBLawnequip.com Residential Service SchedulingJaycee John Residential Service SchedulingTina Ortiz Commercial Equipment RentalBen Sabedra Billing InquiriesKathy Jackson Friendswood, Tx. 77546

6. Customer Contract Analysis – monitor customer utilization of services; identify potential target markets Sales Reports – monitor revenue; determine what goods/services need to be added or dropped Payroll Reports – keep track of employee demographic info and payroll expenses; prepare quarterly and annual state/federal reports Financial Reporting – monitor the financial status of the business, at regular intervals Equipment Inventory Reports - perpetual inventory counting and equipment maintenance scheduling

7. Eliminate Paper Documentation By Creating: Equipment List/Fee Schedules Service Schedules Rental Invoice Service Invoice Customer List Employee Files

8. Reduce Office Supplies Expense Reduced Filing & Document Preparation Times Centralized, Secure Filing System Real-Time Reporting Electronic Audit Trails Increased Customer Service and Satisfaction SWOT Identification Hardware Costs System Implementation Costs Learning Curve (Staff Training)

9. CUSTOMER CONTRACT EQUIPMENT EMPLOYEES INVOICE PAYMENTS SERVICE

10. ENTITIES AND ATTRIBUTES CUSTOMERCONTRACTEQUIPMENTEMPLOYEESINVOICEPAYMENTSSERVICE Customer IDContract IDEquipment IDEmployee IDInvoice IDPayment IDService ID Last NameContract Date Equipment DescriptionLast Name Invoice DatePaid AmountDescription First NameMakeFirst NamePaid Date Service Type AddressTypeAddressService Cost CityPurchase DateCity State Equipment CostState Zip Code QuantityZip Code Home Phone Schedule Maintenance Date Home Phone Cell Phone Rental CostCell Phone Service Area Hourly Rate

11. LOGICAL DESIGN EMPLOYEE MAKES CONTRACTS HA S EQUIPMENT SERVIC E CUSTOMER HAS PAYMENTS INVOICE 1 M M 1 1 1 M M M HA S SERVICE 1 1 Rental Contract Service Contract 1 M M 1

12. CUSTOMER CONTRACT EQUIPMENT EMPLOYEES INVOICE PAYMENTS SERVICE RENTAL CONTRACT SERVICE CONTRACT (Customer ID, Last Name, First Name, Address, City, State, Zip Code, Home Phone, Cell Phone, Service Area) (Contract ID, Contract Date, Employee ID, Customer ID) (Equipment ID, Equipment Description, Make, Type, Purchase Date, Equipment Cost, Quantity, Scheduled Maintenance Date, Rental Cost) (Employee ID, Last Name, First Name, Address, City, State, Zip Code, Home Phone, Cell Phone, Hourly Rate) (Invoice ID, Invoice Date, Contract ID) (Payment ID, Paid Amount, Paid Date, Invoice ID) (Service ID, Service Type, Service Cost, Description) (Contract ID, Equipment ID, Days) (Contract ID, Service ID) PHYSICAL DESIGN

13. Entity Relationship Model

14. Contract & Customer Tables

15. Employee & Weekly Timesheet Table

16. Equipment Table

17. Invoice & Payments Table

18. Rental & Service Contract Tables

19. Customer Invoice - Rental

20. Customer Invoice - Service

21. Equipment Inventory Report

22. Scheduled Maintenance Query

23. Sample Form – Employee Master Form

24. Sample Form – Timesheet