1. Welcome to Unit 7: Interviewing Tonight’s Agenda: 1.Questions/Comments from Unit 6 2.Unit 7: Interviewing 3.Unit 7 Exercise 4.Review of Final Project

2. Did You Know……. First impressions are key The FIRST IMPRESSION you make: 55% is your appearance 38% is your tone of voice 7% is the words you use Someone who just meets you, will make 10 judgments about you within the first 30 seconds of meeting you!

3. Common Fears Common Fears Talk too much or too fast Talk too much or too fast Responses will be too short Responses will be too short Will blush & turn red Will blush & turn red Will look unprepared Will look unprepared Voice will be shaky Voice will be shaky

4. Self-Assessment Do you know what type of position you are seeking? Do you know what type of position you are seeking? Have you identified the skills, strengths, and values you have as an employee? Have you identified the skills, strengths, and values you have as an employee? Do you know how your skills and abilities can be applied to the position? Do you know how your skills and abilities can be applied to the position? Have you considered work and lifestyle values? Have you considered work and lifestyle values? PREPAREPREPARE

5. Soft Skills Are Important  Adaptability  Communication  Teamwork  Initiative  Innovation  Integrity PREPAREPREPARE

6. Research the Organization Products or services Products or services Size Size History History Division or department Division or department Organizational structure Organizational structure Philosophy and objectives Philosophy and objectives Growth & earnings Growth & earnings New markets or products New markets or products Geographic locations Geographic locations Typical career path Typical career path Training Training Policies and benefits Policies and benefits PREPAREPREPARE

7. Types of Interview Questions Behavioral – past performance is the most accurate indicator of future performance. Helps to assess certain skills, including these: Behavioral – past performance is the most accurate indicator of future performance. Helps to assess certain skills, including these: Decision Making and Problem Solving Decision Making and Problem Solving Leadership Leadership Communication Communication Motivation Motivation Critical Thinking Critical Thinking Traditional – questions that allow you to elaborate on your resume. Often described as “canned” or “concrete” questions. Traditional – questions that allow you to elaborate on your resume. Often described as “canned” or “concrete” questions. Illegal – q uestions about your marital status, religion, sexual orientation, age, children. Illegal – q uestions about your marital status, religion, sexual orientation, age, children. PRACTICEPRACTICE

8. Behavioral Based Interviewing Can You Tell Me About A Time… Can You Tell Me About A Time… ● Think Specific ● Don’t Say “Usually, Always, Or Never” ● Be Prepared to Answer the Negative Question ● Was The Result Positive? Measurable? ● Be Concise PRACTICEPRACTICE

9. Sample Behavioral Based Questions Tell Me About A Time… Tell Me About A Time… ● You Persuaded Someone To Do Something ● You Solved a Small Problem Before It Turned Into Something Large ● You Interacted With Someone And Wished You’d Interacted Differently ● You Worked Well in a Team ● You Worked in a Team Where Not Everyone Was Putting Forth The Same Amount Of Effort PRACTICEPRACTICE

10. Sample Traditional Interview Questions Tell me about yourself? Tell me about yourself? Tell me 3 strengths and 3 weaknesses? Tell me 3 strengths and 3 weaknesses? What are your short-term and long-term goals? What are your short-term and long-term goals? PRACTICEPRACTICE

11. Work Environment What is the organization’s culture? What is the organization’s culture? How do employees interact with each other? How do employees interact with each other? How are employees dressed? How are employees dressed? What’s the overall mood in the office? What’s the overall mood in the office? stressed, happy, casual, busy etc stressed, happy, casual, busy etc POWERINTERVIEWPOWERINTERVIEW

12. Be Organized Arrive early Arrive early Bring an organized portfolio. Bring an organized portfolio. Bring extra copies of your resume. Bring extra copies of your resume. It’s ok to have some questions written out. It’s ok to have some questions written out. It’s okay to take notes. It’s okay to take notes. POWERINTERVIEWPOWERINTERVIEW

13. Speak Clearly/Articulate Be careful not to say “um”, “you know”, or “like” while speaking. Be careful not to say “um”, “you know”, or “like” while speaking. Smile, be friendly and courteous to everyone you meet in the office. Smile, be friendly and courteous to everyone you meet in the office. POWERINTERVIEWPOWERINTERVIEW

14. Remain Positive Keep a positive attitude! Keep a positive attitude! Do not share negative information about former supervisors. Do not share negative information about former supervisors. How do you think you might be perceived if you share negative information about a former supervisor? How do you think you might be perceived if you share negative information about a former supervisor? POWERINTERVIEWPOWERINTERVIEW

15. Be Aware of Non-Verbal Behavior Avoid nervous habits, such as tapping your pencil, playing with hair, bouncing leg, etc. Avoid nervous habits, such as tapping your pencil, playing with hair, bouncing leg, etc. Don’t chew gum, fidget, or bite your nails. Don’t chew gum, fidget, or bite your nails. Maintain good eye contact. Maintain good eye contact. POWERINTERVIEWPOWERINTERVIEW

16. Close Effectively / Ask Questions Prepare questions in advance. Prepare questions in advance. Tell your interviewer that you want the JOB!! Tell your interviewer that you want the JOB!! ASKQUESTIONSASKQUESTIONS

17. Unit 7 Exercise In Unit 7 under the EXERCISE tab, you will find a list of traditional, behavioral and illegal interview questions. Select FIVE (two traditional, two behavioral, and one illegal) questions and answer them. Save this to submit with your Final Project.

18. FINALPROJECTFINALPROJECT Your Final Project must be submitted as ONE continuous document. You will copy and paste all of your documents into one document. These include: 1.Self Assessments 1, 2, 3, 4 2.Job Search Market 3.KSAO Gap Analysis 4.Short Term Goals 5.Resume 6.Cover Letter 7.Reference Sheet 8.Interview Question Responses 9.Follow-up Thank You Letter 10. Plain Text Version of Resume, Cover Letter and Reference Sheet ONE Document Remember to make the changes to your documents that I suggested before you submit for the Final Project!