1. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Project Communication Plan UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Facilitated by : Jean-Claude Adzalla

2. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Objectives Gain a common understanding of the need for communication in project management Identify appropriate communication methods Develop a project communication plan

3. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal What is a project communication

4. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal A project communication plan 1.Stakeholders identification 2.Stakeholders analysis 3.Project communication plan PM Book definition

5. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal So how do you develop a communication plan to ensure your project’s success?

6. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Two steps activity 1.The first step in building your plan is to identify your project stakeholders and determine the best communications vehicle. 2.Next, you build your plan.

7. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Communication Vehicle Choosing the proper communications vehicle is a critical part of developing an effective communications plan.

8. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Knowing what information needs to be presented to whom and how often will help you select which methods of communication will be most effective.

9. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal The vehicle

10. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Two Types of Communications Plans for Your Project 1.Regular or Ongoing Communication Plan 2.One-time or Event-driven Communication Plan

11. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Regular or Ongoing Communications Regular, or ongoing, communications include those opportunities you have to communicate to your project team members, sponsors, steering committee members, and other key stakeholders on a regular basis.

12. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Regular or Ongoing Communications These types of communication could include your regular status reports, scheduled project team meetings, monthly updates with the steering committee, or regularly scheduled updates on a project.

13. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Tips Use your stakeholder analysis to develop these routine and ongoing communications for the project. Review this plan at regular intervals (quarterly) to ensure that you are adequately communicating to those stakeholders who are closest to the project.

14. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Sample Regular Communication Plan

15. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal One-time or Event-driven Communications Work with your project team to identify opportunities, for one-time communication. This plan could also include critical issues sessions, vendor meetings, training schedules, and roll-out schedules.

16. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal How to identify one-time communication opportunities

17. UN HABITAT Urban Youth Fund Training of Beneficiaries 8-12 November 2010 - Kathmandu, Nepal Take-away When developing your communications plan keep in mind that the key is to always have the receiver as the focal point—not the sender. Make your communications deliberate and focused.