1. COMPUTER MAINTENANCE & TROUBLESHOOTING Mrs. Sealy | Thompson Middle School

2. MAINTENANCE VS. TROUBLESHOOTING Computer maintenance is the process of routinely “updating” your computer so that it performs optimally. Computer troubleshooting is the process of trying to solve a “problem” that is occurring with your computer.

3. MAINTENANCE VS. TROUBLESHOOTING: EXAMPLES Computer Maintenance:  Updating your operating system  Updating your software programs (MS Word, PowerPoint, Photoshop, etc.)  Updating your Internet browser  Removing old programs  Defragmenting the disk Computer Troubleshooting:  Pressing Ctrl + Alt + Delete to end a task because the program is “frozen”  Fixing a paper jam in a printer  Replacing a printer cartridge  Running anti-virus software

4. WHY ARE THEY IMPORTANT? Maintenance is important because it enables your computer to perform in the best manner possible.  Without maintenance, your computer would run much more slowly than it would otherwise. Troubleshooting allows you to continue using your computer. When your computer or a program “freezes” you need to be able to effectively solve the problem so that you can complete your task.

5. HOW ARE THESE TASKS DONE?  Printer (jams, replacing paper, replacing cartridge)  Ctrl + Alt + Delete  Checking power cords  Other: Maintenance VideoMaintenance Video