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Using Web 2.0 to Increase Effectiveness of Staff Training Brian C. Gray Case Western Reserve University Kelvin Smith Library Head of Reference & Engineering Librarian OLC Technical Services RetreatApril 1, 2008 and Communication
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My Personal Interest in Web 2.0 RSS workshop & help with 3 blogs at KSL ALA Library 2.0 participant ALA LAMA Web Coordinator –Blogs, RSS, Wiki, Communities Teach workshop for KSU SLIS Regular IM user Non-IT person that likes to “play”
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Today we will… Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki And I will demonstrate all of this in 3-D from within Second Life
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It Can Be Simple Transformations in training Web 2.0 for the trainer Web 2.0 for training What has been done already
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Warnings, the “but…” moment Not every tool and technique works for every need and/or user I do not have time… I do not have money… The old way works… Try to leave today with one potential new tool for personal or professional usage
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Training Desires: Participant Interesting & fun Variety Adjustable to me (pace, level, etc.) Solo or group participation Interactive Easy to get help Archived, on-going
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Training Desires: Trainer Easy to maintain Adjustable over time Collaborative Ability to gain feedback for improvement or assessment Easy to incorporate into existing systems, procedures, & policies
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Why Web 2.0? Key concepts or focus points: –Collaboration & sharing –Participant’s ownership in activities –Creation & creativity –Web-based rather than software based –Data/information –Social –Connections/relationships –Trust (2-way)
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Web 2.0 Concepts –Enrichment –Can be personalized –Participation –Decentralized –User “tagged” or defined –Experiences –Remixable –Behavior rather than the actual tools –Beyond static web pages
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Coined by O'Reilly Media (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap
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“The Example” http://plcmclearning.blogspot.com/ Public Library of Charlotte & Mecklenburg County Helene Blowers
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Learning 2.0 23 Things over couple of months Incentives for staff Creative Commons License Self-paced or guided Exploration of web 2.0 basics The model for bringing everything under one umbrella
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Learning 2.0 Blogging Photos RSS Tagging Wikis Online applications Podcasts Many other tools
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Blogger Template driven Privacy can be set to “only people I choose” or “only blog authors” Multiple authors Can be deleted or “hidden” from eyes Various levels of commenting available
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Blogger is Free
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Do you recognize RSS?
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Reading RSS
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RSS Benefits Updates without visiting site Quick Summaries Less in email box Many types of media can be included Easy to share (web address or OPML)
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Publish RSS Elsewhere
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RSS in Databases & Publisher Websites Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.
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Wiki – Features Collaborative writing environment in the form of a web page. Article Editing mode Discussion/Talk History/Archive Search Index/Categories
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Wiki: Popular Uses FAQs History of Subject guides Community portal Training manuals and documentation Group collaboration Traditional website alternative
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PBwiki
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Visual Screencasts Movies Flash
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Podcasts
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Ask-a-Librarian Services
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Trillian, Meebo, etc.
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Second Life
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SL Conferences
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Meetings in SL
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Head of Reference & Engineering Librarian Case Western Reserve University Kelvin Smith Library bcg8@case.edubcg8@case.edu or (216) 368-8685 http://blog.case.edu/bcg8/ http://www.squidoo.com/library2point0/ http://www.slideshare.net/bcg8 Brian C. Gray
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