1. Building a Professional Image I First Impressions Sumitra Mishra

2.  What is a ‘Professional Image’?  Why is making a positive impression important?  What conduct and appearance is appropriate for a positive ‘First Impression’?  How can you demonstrate proper conduct and appearance? Sumitra Mishra

3.  Proper Projection of self matters more today  Important-How does the person in front ‘perceive ’ me.  Need-Creation of a personal ‘brand’ in the workplace and recognition of the same  Non Verbal language has a larger share in the Communication Pie now  Lesser cultural & geographical boundaries Sumitra Mishra

4.  “The set of qualities and characteristics that represent perceptions of your competence and character as judged by your key constituents (i.e., clients, superiors, subordinates, colleagues).” (Roberts, AMR, 2008) Sumitra Mishra

5.  What is the difference between "desired professional image" and "perceived professional image?"  Is there even a difference? Sumitra Mishra

6. Image You Think Others have of You Image Others Have of You (Or Not) Direct Feedback Indirect signals Perceived Image Sumitra Mishra

7.  What do I want my key constituents to get people talking about me/ to me when I'm in the room?  This description is your desired professional image.  What am I concerned that my key constituents might get people talking about me when I'm not in the room?  The answer to this question represents your undesired professional image. Sumitra Mishra

8. How do you ‘like to sound’? How do you ‘like to look’? How do you look & sound ? The name of the difference is the “image gap” Sumitra Mishra

9.  Assess your Current Image and Audience  Identify your Ideal State  Put together a step -by – step plan to achieve your ‘Desired Image’  Positive Distinctiveness Sumitra Mishra

10. Start with Impressions! Sumitra Mishra

11.  Effect, feeling, or image we give or receive as the result of an experience Sumitra Mishra

12. Body LanguageTone & Pace of Voice Words/Verbal ContentAppearance Face-to-face Communication Sumitra Mishra

13. For A Good First impression  Attire & grooming  Voice  Handshake  Eye contact  Body posture & language  Habits & Personal Possessions Sumitra Mishra

14. AppearanceAppearanceInteractionsInteractions PersonalGroomingPersonalGrooming Wardrobe & Accessories AccessoriesFace-to-FaceFace-to-Face Over the Telephone Telephone Impressions & Behavior Business Etiquette

15. Workplace Appearance Smooth and Finished Elegant and Refined Crisp and Starchy Up-to-the Minute Trendy Sumitra Mishra

16.  Conscious or unconscious attempts to influence opinions and behavior by regulation of actions and information.  People manage impressions through their non- verbal behavior, verbal communication and demonstrative acts.  Tactics  Self Enhancement (of oneself)  Other-Enhancement (of the other person) Sumitra Mishra

17. Tools To Maximize Credibility Eye Behavior PosturePosture GesturesGestures VoiceVoice

18. THANK YOU Sumitra Mishra