1. CONFLICT MINERALS April 2014- Dovi Malik Director of Corporate Compliance

2.  Global Operations: Roi Yossefi – OPS Program Manager; Engineering, Production and Purchasing  Enterprise: Product House  Surveillance: Product House  NT: Eyal Product House  Marketing:  Legal:  Finance:  Internal Communication:  Investor Relationship:  Compliance: Dovi Malik, Program Manager  Management: 2 NICE's Conflict Minerals Project Team

3.  EY- CM Project Team:  Flextronics - CM Project Team: 3 NICE's Conflict Minerals Project Team – Cont.

4.  NICE is responsible for all management decisions, the use or implementation of the deliverables, the management of the project and for determining whether the deliverables are appropriate for NICE’s purposes.  EY will assist NICE with the conflict minerals compliance process, including planning, policy, training and communication, supply chain risk analysis and supplier engagement strategy and reporting and assurance readiness*.  Flextronics is responsible of the suppliers’ survey, data collection and the consolidation and management of the suppliers' responses into management report. 4 Roles and Responsibilities of the project’s parties * In case an audit will be needed, EY will be able to perform the audit on the conflict minerals report

5. 2014 Certification Plan OctSepAugJulJunMayAprMarFebJanNovDec Kickoff & Project planning Review product applicability process Supplier risk analysis Draft conflict minerals policy 5 Supplier engagement plan Communication plan development Implementation Report readiness Assurance readiness Assurance Steering Project Time Line Report to SEC

6. Next Steps – March activities Next Steps Applicability review process Governance Chart adjustment NICE’s Conflict Minerals policy Communication plan development Supplier risk analysis and engagement plan Cross-functional team EY √ √√√√ Global Operations √ √ Enterprise √ √ NT √ √ Surveillance √ √ Compliance √ √ √√ √ Marketing √√ Legal √√ Finance √ Internal Communication √√ Investor Relationship √√ Management √ √√

7. THANK YOU Questions?