1. Chief Constables Performance Report August 2015

2. 2

3. NOT PROTECTIVELY MARKED 3 FOIA - OPEN Our mission...how we deliver it... Detect and prevent harm Protect the vulnerable Reduce crime

4. NOT PROTECTIVELY MARKED 4 FOIA - OPEN CIOS Victim Based Crime (minus DA) – Monthly control charts Victim based crime generally remains on or below average Acquisitive crime is greatly reduced and continues to fall Shoplifting, Criminal Damage and Public Order are all down

5. NOT PROTECTIVELY MARKED 5 FOIA - OPEN CIOS Violence against the person (non-DA) – Monthly control chart Non-DA violence is on the increase this year Rise is mainly due to lower-level violent offences Harassment is the biggest factor in this increase

6. t 6 Summer Demand Impact of tourism on Police resources in CIOS OFFICIAL | FOIA - OPEN Custody Considerable rise in arrests and arrivals at custody centres Crimes Consistent spike in crime during peak Summer period 28.7% more incidents in Aug 2014 vs March 2015. Similar trend emerging in Summer 2015. August 2014 – 5004 incidents March 2015 – 3887 incidents Incidents Significant increase during Summer months July 2015 - 111% more custody arrivals than March 2015 at Newquay

7. NOT PROTECTIVELY MARKED 7 FOIA - OPEN Working Together Wider workforce Future plans

8. NOT PROTECTIVELY MARKED 8 FOIA - OPEN Forward Look Sustainable Resilient Delivering high quality service

9. Victim call backs (7) NOT PROTECTIVELY MARKED 9 FOIA - OPEN Q. Having completed your victim call back, do you feel that the service provided, including the interaction with the police was…?

10. We detect and prevent harm; protect the vulnerable and reduce crime

11. 11 We work together as one team to safeguard communities and neighbourhoods. We are sustainable and resilient and provide a high quality service to the public. We act in accordance with the national Code of Ethics and our Force standards of behaviour.

12. 12 Headline Measures: Victim Based Crime 12 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN Definitions Supporting Information Homicide Violence with/without injury Robbery Burglary dwelling/non-dwelling Vehicle offences Shoplifting Other theft Criminal damage (All excluding domestic abuse and/or hate crime) Long term reductions in acquisitive crime (burglary, robbery and vehicle crime) Reductions in criminal damage and other theft over time Reduction in shoplifting Performance challenges: violence without injury Rolling 12 Months Performance

13. 13 Headline Measures 13 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN Rolling 12 Months number of recorded domestic abuse crimes and Enquires Rolling 12 Months number of recorded rape and sexual assault offences Rolling 12 Months number of recorded hate crimes (and incidents)

14. 14 Activity 14 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN Domestic Abuse Sexual Offences / Rape Action Plan in place – HMIC recent review Single Safeguarding Model Roll Out Response – Vulnerability Identification Specialist Investigation Teams Training – CMCU, Safer Cornwall Partnership, Women’s Aid Partnerships – Response, Safeguarding, Support Profiling – Repeat Victimisation Communication – campaigns (e.g. Shattered lives) Outcome Analysis – both national comparators and development of safeguarding outcomes Action Plan in place Communication – campaigns (e.g. #Noblurredlines #saysomething) Child Sexual Exploitation (CSE) – Profiles (Partnership involvement) and training Flagging, recording, identification and extraction of CSE and other areas of safeguarding (e.g. Honour Based Abuse, Force Marriage etc) Outcome Analysis – both national comparators and development of safeguarding outcomes CSE Action Plan Hate Crime Communication – campaigns (e.g. We say no to Hate, specific events) Partnership working – Safer Cornwall Diverse Community Team input to crimes / incidents Plymouth – work on third party reporting process Independent Advisors Thematic Reference Group Local Hate Crime Scrutiny Panels

15. 15 Headline Measures 15 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN Average time taken to answer Force Enquiry Centre Percentage of 999 calls answered in 10 seconds 12 Months to July 2015: 87.1% 999 calls answered in 10 Seconds 999 Calls 101 Calls 543,080 Calls in 12 months Percentage of 101 calls answered in 30 seconds 85.4% answered in 30 seconds 185,285 Calls in 12 months Triage into Force Enquiry Centre Non Priority Line: 208,026 calls Priority Line: 61.918 calls Non Priority Line: 5 mins 37 secs at present Priority Line: 9 seconds at present Rolling 12 Months Performance

16. 16 Activity 16 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN Action plan implementation Demand Analysis IT upgrades and development Contact Strategy – Work with Dorset and Policing the Demand Project Crime recording processes and Mobile Data Central Victim Care Team, Victim needs assessments and commissioned services Repeat information/processes : Repeat Caller Analysis and prevention activity Devon BCU repeat victim pilot

17. 17 Outcome 1: To make our area a safer place to live, work and visit – reducing the likelihood that people will become victims of crime OFFICIAL| FOIA - OPEN

18. 18 Headline Measures: Crimes per 1000 population, excluding domestic abuse 18 Outcome 2: To reduce the crime and harm caused by the misuse of alcohol OFFICIAL| FOIA - OPEN Rolling 12 Months number of recorded violence with injury offences Rolling 12 Months number of recorded most serious violence Rolling 12 Months number of recorded violence without injury offences Rolling 12 Months number of recorded alcohol-related violence offences 12 Months to July 2015: 4.4 crimes per 1000 pop. 12 Months to July 2015: 4.3 crimes per 1000 pop. 12 Months to July 2015: 0.5 crimes per 1000 pop. 12 Months to July 2015: 2.7 crimes per 1000 pop. Note: Alcohol flag introduced in April 2013 30.7% violence alcohol related

19. 19 Activity 19 Outcome 2: To reduce the crime and harm caused by the misuse of alcohol OFFICIAL| FOIA - OPEN Analysis has been undertaken to understand violent crime across Devon and Cornwall, to enable focused activity on key themes. Night Time Economy In this area core activity is driven through the alcohol plan in conjunction with the PCC. Core areas of activity include: Enforcement activities and licensing (including ENTE) : #RU2DRUNK campaign Education and Awareness Influencing nationally and locally to deliver change Preventing alcohol related crime and ASB and supporting community safety Research, knowledge and data This activity is supplemented by local tactical delivery based upon specific targeted interventions. Violence in the Home Activity here is also linked to the set of activity contained within the national domestic violence action plan and Force specific actions relating to domestic abuse. Additional areas include: Working with partners develop Phase 2 of the Troubled Families programme. This includes: setting criteria for the identification of “troubled families”, working in partnership with the identified families and also to monitor ongoing success of the programme. Youth violence Partnership working (particularly schools) – Reporting Practices Criminal Justice or Other Outcomes Information sharing Force wide session to help understand youth violence – Social Media impact also identified

20. 20 HEADLINE MEASURE 20 Outcome 4: To promote an effective Criminal Justice System for our area, delivering a high quality service for victims, witnesses and society. OFFICIAL| FOIA - OPEN Number of Vulnerable adults and child held in police cells as a result of S136 Mental Health Act File Quality Improvement Rolling 12 Months Monthly Rolling 12 Months

21. 21 HEADLINE MEASURE 21 Outcome 4: To promote an effective Criminal Justice System for our area, delivering a high quality service for victims, witnesses and society. OFFICIAL| FOIA - OPEN Mental Health Detainees File Quality Improvement Letter re service offering to key partners Protocol with partners Mental Health Training Triage processes Understanding of time spent dealing by staff File Quality Review Team Information Provision Team and Individual development Gatekeeping Training delivered

22. 22 HEADLINE MEASURES 22 Outcome 5: To deliver a high quality victim support service across our area. OFFICIAL| FOIA - OPEN Support of victims with needs (1 st April 2015 to 9 th August 2015) Total victims 27,511 Victims referred to agencies as from 1 st April 2015 (% of total victims) 610 (2.2%) Victims recorded by the Victim Care unit (VCU) as having needs resolved within the VCU ( % of total victims) as from 1 st July 2015 502 (1.8%) Victim Care Unit Launch April 2015 62 commissioned services Voluntary Community sector Website launched (www.victimcaredevonandcornwall.org.uk)www.victimcaredevonandcornwall.org.uk Victims of Crime Leaflet Victims Needs Assessment developed and implemented Victim Codes

23. 23 Headline Measures 23 Outcome 6: To encourage and enable citizens and communities to play their part in tackling crime and making their communities safer OFFICIAL| FOIA - OPEN Number of hours of service provided by special constables Number of/hours worked by volunteers The total number of hours donated by volunteers for 12 months to June 2015 is 11,667.2 hours