1. WORLD-CLASS PRODUCT HANDLING AND CUSTOMER SERVICE AT NATURE'S PRIDE (NP) HOW NP EXTENDED DYNAMICS NAV TO MANAGE THEIR HIGHLY CUSTOMIZED ORDER FULFILLMENT PROCESSES, WHERE INVENTORY IS PERISHABLE AND OFTEN IN AND OUT ON THE SAME DAY. 1

2. #NAVUGCongress16 Radbout Buijs IT/ERP manager at Nature’s Pride 2 YOUR PRESENTER

3. #NAVUGCongress16 Delicious Fair Trade exotic fruit & vegetables Exports approximately 500 products, from more than 70 countries, to over 300 customers in 21 countries. First company in Europe to be successful in ripening mangos and avocados. ABOUT NATURE’S PRIDE 3

4. #NAVUGCongress16 Microsoft Dynamics NAV 2009 R2 160 concurrant users at the office 160 scanner users in the warehouse 400 sales orders per day 8000 sales order lines per day 450 production orders per day NATURE’S PRIDE AND DYNAMICS NAV IN NUMBERS 4

5. SESSION OBJECTIVES

6. #NAVUGCongress16 Get inspired how to manage highly customized order fulfilment processes with extended Dynamics NAV. Gain insight on managing highly perishable inventory with fast inventory turns. See how you can expand your use of mobile devices throughout the warehouse and order fulfilment areas. Identify ideas for improving customer service and driving more efficient operations through technology. SESSION OBJECTIVES 6

7. #NAVUGCongress16 Matching demand and offer Certifications & Quality Optimal ordering process Sales cockpit Optimal order picking process Speed and reliability TOPICS 77

8. #NAVUGCongress16 CHALLENGES WE FACE 8 MATCHING DEMAND AND OFFER -CERTIFICATIONS & QUALITY -SELLING ROLLING STOCK -HIGHLY CUSTOMIZED ORDER FULFILLMENT THRU PRODUCTION OPTIMAL ORDERING PROCESS -INCREASE OF SPEED & RELIABILITY MATCHING DEMAND AND OFFER -CERTIFICATIONS & QUALITY -SELLING ROLLING STOCK -HIGHLY CUSTOMIZED ORDER FULFILLMENT THRU PRODUCTION OPTIMAL ORDERING PROCESS -INCREASE OF SPEED & RELIABILITY OPTIMAL ORDER PICKING PROCESS -INCREASE OF SPEED & RELIABILITY RELIABILITY OF OUTGOING ORDERS -HOW CAN WE GUARANTEE THIS? OPTIMAL ORDER PICKING PROCESS -INCREASE OF SPEED & RELIABILITY RELIABILITY OF OUTGOING ORDERS -HOW CAN WE GUARANTEE THIS?

9. #NAVUGCongress16 HOW WE FACE THESE CHALLENGES 9 MATCHING DEMAND AND OFFER -AUTO MATCH BY CALCULATION -AUTO ALTERNATIVES FOR EXCEPTIONS OPTIMAL ORDERING PROCESS -SALES COCKPIT MATCHING DEMAND AND OFFER -AUTO MATCH BY CALCULATION -AUTO ALTERNATIVES FOR EXCEPTIONS OPTIMAL ORDERING PROCESS -SALES COCKPIT OPTIMAL ORDER PICKING PROCESS -CONTROL: OVERVIEW WAREHOUSE ACTIVITIES SCREEN FOR WAREHOUSE MANAGER -SPEED: WORKLOAD SCREEN ON RF-SCANNERS ORDERPICKERS RELIABILITY OF OUTGOING ORDERS -IPAD CHECK IN THE LOADING AREA OPTIMAL ORDER PICKING PROCESS -CONTROL: OVERVIEW WAREHOUSE ACTIVITIES SCREEN FOR WAREHOUSE MANAGER -SPEED: WORKLOAD SCREEN ON RF-SCANNERS ORDERPICKERS RELIABILITY OF OUTGOING ORDERS -IPAD CHECK IN THE LOADING AREA

10. #NAVUGCongress16 QUESTIONS?

11. #NAVUGCongress16 Contact information Radbout Buijs, Nature’s Pride radbout.buijs@naturespride.nl radbout.buijs@naturespride.nl 11 THANK YOU FOR ATTENDING