1. Toolkits – an innovative approach to learning and development provision Just in time and just what is needed but just how did we do it? Max Rawlings and Rhona Cleary University of Salford HR Development

2. Where have we come from?

3. Why did we move on? New Associate Director Cost- consciousness Gap between demand and supply Need for JIT resources Clearer organisational alignment

4. Taking into account … Transformation (our change programme) Changes in information technology Diverse University community

5. Toolkits? 1. set of tools: a set of tools, especially for a specific type of work, kept in a special box or bag 2. information and advice: a collection of information, resources, and advice for a specific subject area or activity

6. Toolkits content Focussed on key activities and skills, toolkits combine: – eLearning – Workshops – Related reading – Top tips – Useful websites – Coaching – Open learning

7. How did we get there? How can I improve my personal effectiveness? How can I ensure work is delivered on time and within budget/scope? How can I manage my team more effectively? What are my responsibilities around managing individuals? What are the key elements of excellent service for customers and partners? How can I maintain my wellbeing at work?

8. Identifying Toolkit topics

9. Building a Toolkit Web presence e-Learning system Content Management System (CMS)

10. E-Learning milestones Planning Phase – Find e-Learning System Develop Standard Template Enrol Staff on LMS Develop Style Guide Identify & Resolve Technical Issues Plan Administration Requirements Evaluation Process Communication & Marketing

11. E-Learning Content Creation Tool Course Creation Wizard

12. Learning Management System

13. Standard e-Learning Templates

14. The Final Product User Logs into the LMS (Knowledge Point) User completes module at own pace

15. How does this add value? Compliance Change Core skills – particularly for managers Competitive advantage

16. What are the issues for us? Language – Toolkits v. learning objects Concept LMS and Content Creation Tool – not fully meeting our needs Compatibility (i.e. Mac users, Browsers) Compliance – are we policing? Time taken to produce – buy in? Improve usage

17. What next? Academic Development Culture ChangeDevelopment MapsBlackboard 9

18. Over to you What do you think of our approach? Will something similar work for you? What are your thoughts about out ‘Toolkit’ term? Any other questions/issues?

19. Contact details Rhona Cleary: r.cleary@salford.ac.ukr.cleary@salford.ac.uk Max Rawlings: m.k.rawlings@salford.ac.ukm.k.rawlings@salford.ac.uk Amy Pearson: a.pearson@salford.ac.uka.pearson@salford.ac.uk