1. Universal Credit Pilot West Lindsey District Council Nicoya Palastanga T: 01427 675161 E: nicoya.palastanga@west-lindsey.gov.uk

2. WLDC Pilot Rurality Digital engagement/journey Holistic approach Face to Face Delivery Local delivery

3. Digital Inclusion Access to IT Public Access in council offices Working with partner organisations Public Access across the district Broadband/WiFi/Community locations/Community Champions

4. Financial Inclusion Financial Literacy - budgeting skills - suitable bank accounts ‘Moneybox’ Credit Union

5. Partnerships ‘Real’ Partnership working Steering Group Co-location of services ≈WLDC, JCP, LCC, VCS, Credit Union Additional support from CAB, training providers, NCS, housing associations, libraries, parish councils

6. The Role of Local Authorities Experience – housing, skills agenda, council tax support, housing benefit, economic development Localism, Community Champions Leading Local Delivery Partnership Relationship with local delivery partners