1. Accessing the Jobcentre Plus Customer Progression Map for Partners Jobcentre Plus Customer Progression Map for Partners Our Customer Progression Map for Partners explains how we are able to support our Jobseekers Allowance customers in Scotland. It also helps to raise awareness of the products and services that are available from pre-unemployment and beyond. Accessed from the DWP site - www.dwp.gov.uk orwww.dwp.gov.uk the Customer Progression Map for Partners linkCustomer Progression Map for Partners

2. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 1 www.dwp.gov.uk Log on to the site at www.dwp.gov.uk www.dwp.gov.uk Select the ‘About DWP” link at the top left of the page

3. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 2 www.dwp.gov.uk Select the Jobcentre Plus link

4. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 3 www.dwp.gov.uk Select ‘Stakeholders and Partnerships’ option from the list

5. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 4 www.dwp.gov.uk Select ‘Partnerships’

6. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 5 www.dwp.gov.uk Select ‘Business Community’

7. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 6 www.dwp.gov.uk Select ‘Scotland Partnerships’

8. Accessing the Jobcentre Plus Customer Progression Map for Partners Step 7 www.dwp.gov.uk Finally, scroll down the page and select ‘The Customer Progression Map for Partners’ link

9. Accessing the Jobcentre Plus Customer Progression Map for Partners