1. Children Services Directory, Common Assessment Framework and ContactPoint Stephen Lees ContactPoint IT Project Manager Information Sharing and Assessment VCFS CYP Reference Group 23 rd April 2008

2. Background Every Child Matters Government Programme for Change Improve the lives of Children and Young People Lancashire’s Children and Young People’s Strategic Partnership Integrating Processes and Delivery – ISA Children’s Act 2004

3. Improved Information Sharing and Management (IISaM) Information Sharing CAF eCAF ContactPoint Lead Professional CCIS ICS … to make it happen Multi-Agency Working “MAKING IT HAPPEN” DCSF/CWDC 2007 ISBN: 978-1-84478-928-3

4. Lancashire ISA Agenda Structure

5. Stakeholder Map

6. Information Sharing & Assessment Children’s Services Directory (CSD)

7. Children’s Services Directory What is the Children’s Services Directory? It is a comprehensive online information bank of all types of children’s and young people’s services available in a local area. Example: http://www3.lancashire.gov.uk/cyp/csd/

12. Why is a CSD Necessary? Childcare Act 2006 makes it’s a legal requirement Part of the wider Information Sharing Agenda Increase Accessibility to information –Web, Phone, Face to Face Provide more comprehensive service information to customers Improve the quality of information provided Children’s Trust Arrangements

13. The future of the CSD? Scoping exercise being undertaken by the Customer Contact Centre, Change Team CSD Project Group Evaluation Further development Ongoing Maintenance Accessibility

14. Common Assessment Framework (CAF) and Lead Professional (LP)

15. Definition CAF is a shared assessment tool for use across all children’s services in England. It helps early identification of needs of children and young people and promotes co-ordinated approach on how those needs should be met. Common Assessment Framework

16. The CAF is a process for:  recognising the signs that a child may have unmet needs  developing a child/young person’s centred and holistic approach to assessment of needs  recording information using the CAF form and, with consent, sharing information  developing appropriate and timely support plans What is the CAF process?

17. Lead Professional Definition The Lead Professional (LP) is someone who takes the lead to co-ordinate provision and be a single point of contact for a child and their family, when a range of services are involved and an integrated response is required.

18. Vision and functions of lead professional Core Functions Vision: All children and young people with additional needs who require support from more than one practitioner should experience a seamless and effective service in which one practitioner takes a lead role to ensure that services are co-ordinated, coherent and achieving intended outcomes Reduce overlap and inconsistency in the services received Act as a single point of contact for the child or family Co-ordinate the delivery of actions agreed by the practitioners involved

19. Update Declaration of Acceptance and Participation Continuum of Need CAF Operational Guidance Lead Professional Guidance Training and Support Implementation timetable

20. JanFebMarchAprilMayJuneJulyAugSepOctNovDec Train the trainers Level 4- CAF/LP workshops for strategic Managers Level 1 CAF/LP awareness Level 2 CAF for practitioners and level 3 For Lancaster, West Lancs. and Rossendale 3 districts go live Level 2 CAF for practitioners and level 3 For 6 districts (1 st Wyre, South Ribble, Hynburn 3 districts go live Level 2 CAF for practitioners and level 3 For 9 districts (1 st, 2 nd, Fylde, Ribble Valley, Preston) 3 districts go live Level 2 CAF for practitioners and level 3 For 12 districts (1 st, 2 nd, 3 rd Burnley, Pendle, Chorley) 12 districts live in December 2008

21. Susana Carvalho CAF Project Manager 01772 536064 susana.carvalho@ed.lancscc.gov.uk Lancashire ECM website

22. What is ContactPoint? The quick way to find out who else is working with the same child or young person, making it easier to deliver more coordinated support and improve outcomes for children. It will be available to authorised staff who need it to do their jobs. It will store very basic information for all children living in England – no case information. It will be a national system to enable a more complete record for a child who accesses services in more than one local area.

23. Information held Child’s Name Parent(s)/Carer(s) Contact Details Gender Date of Birth Address Youth Worker Contact Details Social Worker Contact Details SENCO Contact Details CAF Indicator Sensitive Service Contact Details Lead Professional Contact Details Unique Identifier General Practice Contact Details Health Visitor Contact Details UNIVERSAL SERVICES Educ/School Contact Details School Nurse Contact Details BASIC DEMOGRAPHICS ADDITIONAL INVOLVEMENT examples INDICATORS CONTACTPOINT WILL NOT HOLD CASE DATA OR ASSESSMENT INFORMATION

24. The Big Picture other DWP DCSF ONS National NHS D A T A S U P P L Y No IT Access Mediated Access P R A C T I T I O N E R A C C E S S Web Access Modified CMS ContactPoint 150 ‘accountable’ LAs Data matching Access Controls Support services (national and local) SECURITY Local D A T A S U P P L Y

25. ContactPoint Benefits More effective service delivery and intervention More timely response to needs Increased productivity and effectiveness Better identification of children not receiving universal services Better management information – planning service delivery Children, young people and families Able to quickly see who else is providing services to a child Reducing time spent on admin frees up time to focus on service delivery Reduction in number of duplicated referrals Practitioners Managers Reduced number of repeat assessments and referrals

26. ContactPoint Update Regulations in force Aug 2007 Timetable for Implementation –Early Adopters Sep-Oct 2008 –Lancashire start Feb 2009 Security Review Milestones Latest Local Authority Readiness Assessment (LARA) CMS Analysis ongoing Workforce Analysis Training Strategy Data Quality Strategy and Plan

27. Project Brief for Mapping Third Sector Help with engagement One off exercise Moving it forward/expanding scope Estimated costs Incentives Interested Parties get together?

28. Further information Every Child Matters website - www.ecm.gov.ukwww.ecm.gov.uk –Latest updates on ContactPoint –Guidance and training materials for key integrated working processes –Good practice on multi-agency working –Implementation roadmap (covers key IW processes and tools) –Latest updates on ICS –Fact sheets, case studies, Making It Happen www.lancashire.gov.uk/education/every_child_matters isa@ed.lancscc.gov.uk