1. Fun (and productive) Meetings LORRAINE ROBINSON

2. Meeting Issues

3. Agenda The Problem Preparation The Meeting Follow-up

4. Framing the Problem

5. Meeting Types

6. Know your audience (and culture) ◦PowerPoint Usage ◦Use pictures ◦Fewer words ◦2 PowerPoint Decks

7. How to Run a Meeting LORRAINE ROBINSON

8. Play Dates Miss Lorraine

9. Preparation Meeting Invitation Meeting Space The “Agenda”

10. Meeting Invite

11. Meeting Space Room Set-up Parking Lot Type of Meetings

13. “The Meeting” Facilitate Have a scribe (hint: not you) Keep time Stay on topic Use the parking lot

16. Follow Up Action items ◦Who ◦When ◦What (specific) Meeting, call or email

17. Contact Information http://pittsburghpmi.org/index.php Lorraine Robinson lorraine.robinson@highmark.com lorraine.robinson@highmark.com Mobile 304-374-9122