1. Front End Analysis: Show Me the Problem Jean Marrapodi Executive Director, Applestar Productions

2. Where are we going? `W ould you tell me, please, which way I ought to go from here?‘ 'That depends a good deal on where you want to get to,' said the Cat. `I don't much care where--' said Alice. `Then it doesn't matter which way you go,' said the Cat. `--so long as I get SOMEWHERE,' Alice added as an explanation. `Oh, you're sure to do that,' said the Cat, `if you only walk long enough.'”

3. ISD – Instructional Systems Design AssessDevelopDesignDeliver Evaluate

4. Show Me the Problem! Illustration by Scott Simmerman www.squarewheels.com

5. Assess  What’s the problem?  Is training the correct solution?  What needs to be learned?  Who are the learners?  What do the learners already know?  What resources are available?

6. What’s the Problem? Existing state of the learners Desired state of the learners GAP

7. What’s the problem? G o for the shoulds A nalyze the is P in down the cause S elect the solution

8. Is eLearning the Answer? Not always!!

9. Mager’s Analysis Model

10. Front End Analysis

11. ISPI HPT Analysis Model

12. ASTD HPI Model

13. Six Boxes External Expectations & Feedback 1 Tools & Resources 2 Consequences & Incentives 3 Internal Skills & Knowledge 4 Selection, Assignment, Capacity 5 Motives & Preferences 6

14. Task Analysis  What do they need to know at the end of the course?  What do they need to be able to do at the end of the course?  What attitudes do they need to have at the end of the course?

15. KSAs KnowledgeSkillsAttitudes

16. Understanding by Design

18. The Moral of the Story  If you can’t define the problem, don’t create a solution!