1. J. Lee Stall, CCM Club Managers Association of America Brett C. Schwartz, MBA United States Professional Tennis Association

2.  The nature of tennis professionals  Lifestyle  The grass is always greener…  Why are we here today?  Calls for expertise  Win-win situation

3.  Assumptions:  Tennis Director/Head Professional  Full-time position

4.  Membership Status  Tennis Events and Programs  Skills required of new Tennis Professional  Membership interested in a player or a coach?

5.  5-7 people is ideal  Representative of cross section of membership:  Women, Men, Competitive Players, Business people

6.  Samples from:  CMAA  Other area Clubs  United States Professional Tennis Association  Have your tennis professional write one annually

7.  Committee ranks skills according to importance  Range: 1-10 (10 = most important, 1 = least important)  Consider candidates with highest rankings

8. 1. ___ Playing ability 2. ___ Teaching ability 3. ___ Size of previous programs 4. ___ Success of previously developed players 5. ___ Experience 6. ___ Personality 7. ___ Pro Shop Management 8. ___ Court Maintenance 9. ___ Court Reservations Management 10. ___ Tournament Management

9.  Base salary  Income from lessons  Income from assistants’ lessons  Pro Shop operations  Tournaments  Social events  Summer camp  Special events  Benefits

10.  Tap your network  Contact USPTA  “Find a Pro”

11.  General Club information  Name, address, facility type, number of courts, etc.  Important skills (survey from Step 4)  Financial statements  Contractual arrangements  Application procedure/requirements

12.  USPTA website  Craigslist.com  Monster.com  Word of mouth

13.  Examine resume  Check references  Check non-references  Community involvement  Contact state professional association

14.  Tell us about yourself.  Why do you want to work at our Club?  Do you prefer private or group lessons?  How do you run your junior program?  What are your strengths and weaknesses?  Describe your typical workday.  How do you keep up with trends in the industry?  How would you handle…?  How would members describe you?  What else about you would you like us to know?

15.  Formal interview  Tennis with interviewees  Watch candidate play a competitive match  Watch candidate teach private and/or group lesson  Dinner with finalists

16.  Meet with committee  Discuss experiences with finalists  Recall important skills (survey from Step 4)  Vote  Hire the best overall candidate

17.  NEGOTIATE!  Base salary  Percentage of lessons  Percentage of assistants’ lessons  Pro Shop operations  Vacation  Benefits  Travel ▪ Accompany players to tournaments ▪ Attend continuing education events

18.  Establishes clear working arrangement  Assurance:  For professional  For Club  Eliminates misunderstanding  Present and future

19.  Letter to other finalists  Press release for local media  Club newsletter  USPTA newsletter  CMAA chapter newsletter

20. W E L C O M E T O O U R C L U B !