1. Realtor Safety Major Donovan Kenton St. Charles Police Department Office: 636-949-3345 Mobile: 314-713-5816

2. Work Place Violence ► Defined by ASIS as: “a broad range of behaviors falling along a spectrum that, due to their nature and/ or severity, significantly affect the workplace, generate a concern for personal safety, or result in physical injury or death.

3. Riskiest Jobs (per 100,00 workers) ► Police Officer ► Private Security Guards ► Taxi Drivers ► Prison Guards ► Bartenders ► Mental Health Professionals ► Gas Station Attendants

4. Risk Characteristics ► Contact with the public ► Delivery of passengers, goods, or services ► Having a mobile workplace such as a taxicab or police cruiser ► Working with unstable persons in health care, social services, or criminal justice settings ► Working alone or in small numbers ► Working late at night or during early morning hours ► Working in high-crime areas ► Guarding expensive goods ► Working where alcohol is served

5. Real Estate Agent Safety Tips ► Situational Awareness/ Be aware of surroundings ► Pay attention to exits ► Trust your instincts ► Avoid Complacency ► Dress for fight /flight

6. Real Estate Agent Safety Tips ► Be careful with Personal Information (Social Media/ Advertising of earnings) ► Verify Customer Information ► Enlist Coworkers when possible ► Announce Showings ► Scout locations ahead of time ► Keep Mobile Phone in hand ► Keep Client in sight

7. Procedural Issues ► Meet at Office (Public Place) ► Showing Itinerary (Shared Calendars) ► Prospect ID Form—name, address, vehicle information, driver’s license information, references ► Coded Distress Word: Armageddon? ► Use of Sources, Google, Mo Casenet (https://www.courts.mo.gov/casenet/base/welcome.do)

8. Office Safety Action Plan

9. Agent Identification

10. Agent Itinerary

11. Prospect Identification

12. Legal Considerations ► OSHA: Employer owes a “general duty” to protect employees from “recognized hazards.

13. References ► ASIS (2005) Workplace Violence Prevention and Response Guidelines ► Rutgers University-Crime Prevention ► Bureau of Labor Statistics

14. Reality Check ► “A ship is safe in harbor, but that's not what ships are for.” ► ― William G.T. Shedd William G.T. SheddWilliam G.T. Shedd