1. GILExpress (Circ-based Model) Offered to all libraries in the University System of Georgia (35 institutions) –Only books from libraries’ general collections available State-mandated and funded Based on: –Georgia’s Interconnected Libraries (GIL) Universal Catalog –Voyager ILS with UB component Single user interface for placing requests and tracking requests and loans Standard borrowing privileges state- wide –differing local policies –fine and fee practices vary Returns to any USG library Materials not available through GIL Express (i.e. journal articles) may be available through ILL GIL Express (Circ-Based Model) GIL Express (Circ-Based Model) 1

2. Patron: Find Desired Item & Place Request in Union Catalog Patron: Find Desired Item & Place Request in Union Catalog 2

3. Place Request 3

4. Login 4

5. Mango knows! Select type of request 5

6. Request Form Cannot Modify Fill out Request Form 6

7. Patron: Once Request has been placed. Patron Account shows Status of Request 7

8. Goto UC 8

9. Logon to account 9

10. View Request Status 10

11. 1. Get/Print Call Slip 2. Pull item – if available - or Notate status (lost, missing, damaged, etc.) 3. Print routing slip, ship item to pickup library. At the Library that owns the item (Holding Library): Staff Opens Voyager Circ Client *Get/Pull Requests At the Library that owns the item (Holding Library): Staff Opens Voyager Circ Client *Get/Pull Requests 11

12. Call Slips can be automated to run and print at specified intervals, or queued and managed manually. 12

13. Wording of No Fill Reasons up to individual institution Fill Reason 13

14. CallSlip 14 Example

15. Staff Pulling Items notates status, then processes the item which generates a routing slip. 15

16. 16 Example

17. For our sample request: Allie Bridges would see In transit to UGA 17 Once the item has been processed, the Patron would see “in transit” status in account. Once the item has been processed, the Patron would see “in transit” status in account.

18. 1.Item arrives at pickup library. 2.Staff places hold on item, 3.Which generates “Item Available” Notice to patron. At the library where the patron will pickup the item: Staff Opens Voyager Circ Client At the library where the patron will pickup the item: Staff Opens Voyager Circ Client 18

19. Discharge 19

20. Place Hold 20

21. 1.Patron Receives Email and/or Print “Item Available” notice 2.Patron’s Account will show the following once hold placed: Item Available Pickup location Pickup Expiration Cancellation option Patron: Notification of item available for pickup. Account status. 21

22. Notices automatically Print/and or email when reports are run. They can be automated to run at regular intervals. 22

23. 23

24. 1.Loan (Charge) item to patron At the Pickup Library once patron arrives: Staff Opens Voyager Circ Client At the Pickup Library once patron arrives: Staff Opens Voyager Circ Client 24

25. Loan item 25

26. 1.List items checked out by holding library 2. Due date 3. Option to Renew Patron’s Account Status following checkout Patron’s Account Status following checkout 26

27. Final Account Status 27