1. Staff Development in Student Affairs: Developing, Retaining and Motivating our Team Philip Burlingame, Ph.D. Assistant Vice President for Student Affairs Jennifer Grossman M.Ed. Candidate – College Student Affairs October 4, 2004

2. Overview  Staff Development: Current Penn State practices  Staff Satisfaction Survey 2002 – 2004  The Appreciative Inquiry process  Future plans

3. Staff Development Day: Logistics  3 Staff Development Days/year  August  University Park SA staff  150-200 attendees  2-3 hours  May, January  All-campus SA staff  300-350 attendees  5-7 hours

4. Staff Development Day: Daily Agenda  Breakfast & Icebreaker  Keynote Speaker  Awards and recognition  Lunch  Break-out topics

5. Staff Development Day: Break- out Topics

6. Staff Development Day: Participant Feedback  Keynote speaker  Length and format  Break-out/discussion topics

7. The Appreciative Inquiry Process  Focus on the positive for positive change  Four step process  Discover  Dream  Design  Destiny