1. Cashiers’ Department “How To” Session

2. Cashiers Department WebsiteCashiers Department Website Payment Methods and Deadlines Quick Links Tuition & Fee Rates Refund Guidelines Student Guide Contact & Hours Of Operations Registration Fee After Deadline

3. Objective The Cashiers Department receives payments, posts charges and credits, and maintain the integrity of the students accounts. In an effort to provide excellent customer service to our students, this session will provide tools available to staff in assisting our #1 priority, the student.

4. “ How To” Navigate the Cashiers Department Website www.southtexascollege.edu/go/cashiers

5. “How To” Navigate the Cashiers Department Website Click: Cashiers under Services Menu

6. “How To” Navigate the Cashiers Department Website www.southtexascollege.edu/go/cashiers

7. “How To” Understand your Billing Statement

8. “How To” Navigate the Payment Methods and Deadlines

9. “How To” Navigate the Payment Methods and Deadlines – Important Dates

10. “How To” Avoid Being Dropped On The Drop and Final Payment Deadline

11. “How To” Know when to expect the Book Allowance and Final Refund

12. Important Changes to Refunds!! “How To” Expect your Refunds and Disbursements As of May 2016, South Texas College will be processing all student refunds and disbursements in the form of a paper check which will be mailed to the address on file. Student may select other refund preferences: Direct Deposit (Coming Soon!)

13. “How To” Navigate the Cashiers Department Website “Quick Links” Quick Links Tuition & Fee Rates Refund & Guidelines SPIRIT Office Authorization Form W9s Replacement Form Student Guide 1098T Contact & Hours (956) 872-3455 Follow us on Facebook

14. “How To” Navigate the Cashiers Department Website “Quick Links – Tuition and Fee Rates”

15. “How To” Navigate the Cashiers Department Website Quick Links - Refund Guidelines

16. Student Guide Trifold Pocket Calendar The Business office distributes publications in effort to explain important student financial due dates, deadlines and guidelines. Available on the Cashier website: http://www.southtexascollege.eduhttp://www.southtexascollege.edu Click: Cashiers under Services Menu “How To” Navigate the Cashiers Department Website Quick Links – Student Guide Online! In Person

17. “How To” Navigate the Cashiers Department Website” Quick Links – Contact & Hours Contact : Norma Jimenez, Director Student Accounts & Bursar Email:normaj@southtexascollege.edunormaj@southtexascollege.edu Phone (956)872-3455

18. “How To” Navigate the Cashiers Department Website” Quick Links- Contact & Hours Office Locations

19. “How To” Avoid an Additional $60 Student Registration After Deadline Fee Early Payment Deadline

20. “How To” Know the 3 Payment Deadlines

21. Thank You! On Behalf of the South Texas College - Cashier Team