1. ©2001 West Legal Studies in Business. All Rights Reserved. 1 Chapter 45: Consumer and Environmental Law

2. ©2001 West Legal Studies in Business. All Rights Reserved. 2 § 1: Consumer Law Areas of Consumer Law Regulated by Statutes: –Deceptive Advertising. –Labeling and Packaging. –Sales. –Credit Protections. –Consumer Health and Safety. –State Consumer Protection.

3. ©2001 West Legal Studies in Business. All Rights Reserved. 3 Deceptive Advertising Puffing. –Vague generalities and obvious exaggerations are permissible and not considered deceptive. Bait and Switch. –The advertising of a product at an attractively low price to lure customers in to buy more expensive items. Telemarketing and Electronic Advertising. –The Telephone Consumer Protection Act (TCPA) prohibits automated solicitation using automatic telephone dialing system or a prerecorded voice.

4. ©2001 West Legal Studies in Business. All Rights Reserved. 4 FTC Actions Against Deceptive Advertising The Federal Trade Commission, charged with enforcing federal laws against deceptive advertising, can, in appropriate circumstances:Federal Trade Commission –Issue cease and desist orders. »With respect to a particular product or advertisement. »With regard to multiple product orders. –Impose counter-advertising.

5. ©2001 West Legal Studies in Business. All Rights Reserved. 5 Labeling and Packaging Labeling must be accurate, and must use words that are easily understood by the ordinary consumer. Product labeling and packaging are regulated by: –Wool Products Labeling Act of 1939. –Fur Products Labeling Act of 1951. –Flammable Fabrics Act of 1953. –Fair Packaging and Labeling Act of 1966. –Smokeless Tobacco Health Education Act of 1986. –Nutrition Labeling and Education Act of of 1990.

6. ©2001 West Legal Studies in Business. All Rights Reserved. 6 SalesSales Forms of Sales : –Door-to-Door Sales. –Mail Order Sales. –Telephone and Mail-Order Sales. –Unsolicited Receipt of Merchandise.

7. ©2001 West Legal Studies in Business. All Rights Reserved. 7 Door-to-Door Sales Most states requires that, for door-to-door sales, consumers have a post-sale “cooling- off” period during which they can cancel their purchase without obligation. Consumers are given the most favorable benefits of the FTC rule and their own state statutes.

8. ©2001 West Legal Studies in Business. All Rights Reserved. 8 Telephone and Mail-Order Sales Telephone and mail order sellers can be subject to federal mail and wire fraud statutes. FTC Rules require mail and telephone merchants to ship orders within the time promised in their catalogues and advertisements, to notify consumers when orders cannot be shipped on time, and to issue timely refunds when orders cannot be shipped. The Postal Reorganization Act of 1970 provides that unsolicited merchandise sent by U.S. mail may be retained, used, discarded, or disposed of in any manner deemed appropriate, without the recipient’s incurring any obligation to the sender.

9. ©2001 West Legal Studies in Business. All Rights Reserved. 9 Credit Protections Consumer Credit is protected by: –Truth in Lending Act. –Fair Credit Reporting Act. –Fair Debt Collection Practices Act. –Wage Garnishment. Case 44.2: Snow v. Jesse L. Riddle, P.C. (1998).Snow v. Jesse L. Riddle, P.C.

10. ©2001 West Legal Studies in Business. All Rights Reserved. 10 Truth in Lending Act Requires all consumer lenders to compute the cost of a loan the same way and to advertise it as an Annual Percentage Rate (APR) Through the Equal Credit Opportunity Act, requires that credit be extended without regard to race, sex, color, national origin, age, or marital status Limits consumer liability for credit card debt in cases of stolen cards Through the consumer Leasing Act of 1988, requires that leasors of consumer items valued at less than $25,000 make certain disclosures

11. ©2001 West Legal Studies in Business. All Rights Reserved. 11 Fair Credit Reporting Act Limits the activities of credit reporting agencies. Consumers have the right to access information contained about them in a credit reporting agency’s files and to require credit reporting agencies to delete unverifiable information in a consumer’s credit record.

12. ©2001 West Legal Studies in Business. All Rights Reserved. 12 Fair Debt Collection Practices Act Prohibits Collection Agencies from the following: –Type, times, and places that debt collectors can contact debtors. –Contacting third parties about payments. –Using harassment or intimidation or employing false misleading information. –Contact debtor after notice of payment refusal. Requires that collectors provide validation notice to the debtor, at the time of first contact.

13. ©2001 West Legal Studies in Business. All Rights Reserved. 13 Garnishment of Wages Legal procedure by which a creditor may collect on a debt by directly attaching, or seizing, a portion of the debtor’s assets (such as wages that are in the possession of a third party. Debtor is entitled to notice and an opportunity to be heard in a process of garnishment. Wages cannot be garnished beyond 25% of the debtor’s after-tax earnings up to a maximum amount designed to leave the debtor a specified minimum income.

14. ©2001 West Legal Studies in Business. All Rights Reserved. 14 Consumer Health and Safety Federal Food, Drug, and Cosmetic Act. –This statute protects consumers against adulterated and misbranded foods and drugs. Consumer Product Safety Act. –This act created the Consumer Product Safety Commission which has broad regulatory authority over the safety of consumer products.

15. ©2001 West Legal Studies in Business. All Rights Reserved. 15 § 2: Environmental Law The principal sources of environmental law are: –Common Law Actions. –State and Local Regulation. –Federal Regulation.

16. ©2001 West Legal Studies in Business. All Rights Reserved. 16 Common Law Actions Nuisance. –Person liable if they use their property in a manner that unreasonably interferes with others’ rights to use or enjoy their own property. Negligence and Strict Liability. –Business or person alleged failure to use reasonable care toward a party whose injury was foreseeable and, or course, caused by the lack of reasonable care.

17. ©2001 West Legal Studies in Business. All Rights Reserved. 17 State and Local Regulation States regulate the degree to which the environment may be polluted. City, county, and other local governments control some aspects of the environment. »Local zoning laws. »Methods of waste and garbage removal. »Location and conditions of parks, streets and other public areas.

18. ©2001 West Legal Studies in Business. All Rights Reserved. 18 Federal Regulation Federal environmental policy is achieved through federal agencies: –Example: Environmental Protection Agency (EPA).Environmental Protection Agency –Regulatory agencies must take environmental factors into consideration when making significant decisions.

19. ©2001 West Legal Studies in Business. All Rights Reserved. 19 Federal Regulation National Environmental Policy Act (NEPA). –Does not directly deal with pollution control. –Require preparation of an environmental impact statement (EIS) when major federal action in the environment is to be undertaken. Media Specific Pollution Control Legislation.

20. ©2001 West Legal Studies in Business. All Rights Reserved. 20 Environmental Impact Statement An EIS must analyze: –The impact of the proposed action on the environment. –Any adverse effects of the action and alternatives to the action. –Any irreversible effects the action might generate.

21. ©2001 West Legal Studies in Business. All Rights Reserved. 21 Air Pollution Clean Air Act. –This act provides the basis for issuing regulations to control pollution coming primarily from mobile sources and stationary sources. –It prescribes the use of pollution control equipment that represents the maximum achievable control technology.

22. ©2001 West Legal Studies in Business. All Rights Reserved. 22 Water Pollution Clean Water Act goals are: –Safe swimming. –Protection of fish and wildlife. –Elimination of the discharge of pollutants into waterways. Pollution control is largely achieved through the use of the best available control technology.

23. ©2001 West Legal Studies in Business. All Rights Reserved. 23 Noise Pollution Noise Control Act. –Establishes noise emissions standards (maximum noise levels below which no harmful effects occur from interference with speech or other activity). –Prohibits distributing products manufactured in violation of the noise emission standards.

24. ©2001 West Legal Studies in Business. All Rights Reserved. 24 Toxic Chemicals Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). –Regulates the use of pest control chemicals in the process of food growth to food packaging, to minimize their presence in foods consumed. Toxic Substances Control Act. –Requires anyone planning to use chemicals first determine their effect on human health and the environment. –Require special labeling, limit the use of substance, set production quotas, or prohibit the use of a substance altogether.

25. ©2001 West Legal Studies in Business. All Rights Reserved. 25 Hazardous Wastes Resource Conservation and Recovery Act. –Authorizes the EPA to issue regulations for the monitoring, transporting, storage, treatment, and disposal of hazardous substances. CERCLA. –Designed to ensure the clean-up of hazardous waste sites and to assign liability for the costs of the cleanup operations. –Liability for cleanup costs can be assigned to any potentially responsible party (PRP). –Case 44.3: Browning-Ferris Industries of Illinois Inc. v. Ter Maat (1999).Browning-Ferris Industries of Illinois Inc. v. Ter Maat

26. ©2001 West Legal Studies in Business. All Rights Reserved. 26 Law on the Web Alexander Law Firm’s consumer law page.Alexander Law Firm’s Arent Fox Law Firm’s consumer law page.Arent Fox Law Firm’s Virtual Law Library at Indiana U. Environmental Protection Agency.Environmental Protection Agency Legal Research Exercises on the Web.