1. Easy way to check if you have large Folders or Files Another way to check if you have large Folders or Files Deleting Files and Folders Flexible IT supporting the business Moving Files and Folders The Challenges of flexible IT Payment card data security Folder re-direction Select icons on this slide for details and use the blue back arrow on the screens to return to this screen Checking the size of your Documents folder

2. SCC is audited annually to ensure we adhere to PCI compliance PCI-DSS (Payment Card Industry Data Security Standard) Is an actionable framework for developing a robust payment card (debit or credit) data security process, this includes prevention, detection and appropriate reaction to security incidents PCI-DSS Compliance – Securing payment card information To demonstrate compliance we need to be able to scan files to identify any payment card data that is being stored for business purposes. It is particularly important that we are able to identify where any business related payment card data is being held on PCs & laptops & ensure it is removed & stored appropriately All staff are required to undertake PCI Awareness e-learning which is available through the Learning Portal: http://suffolk.learningpool.com/http://suffolk.learningpool.com/ Click on orange dots for details about PCI-DSS compliance

3. Flexible working and maintaining the user experience Traditional approaches for supporting flexible working no longer meet the needs of the individual or the business; they either require too much time and effort by the users, or do not work well when employees roam in different environments which include physical and virtual applications and desktops SCC employees are becoming increasingly mobile and use a variety of means for accessing their applications. They expect the same experience no matter how they access them To help workers remain productive however they choose to work, IT needs a simple, efficient way to provide users with a consistent experience and has adopted a new approach to accomplish this Click on orange dots for details about flexible working

4. The challenges of facilitating flexible working To enable a flexible approach to working with PC’s and laptops each user has a profile so they can move between locations and PC’s and have their settings follow them Really slow load time is often symptomatic of having large files store locally and some users may get impatient and switch to another machine, but this will not resolve the problem and will simply lead to the same slow load time but on a different machine Users should also consider the Data and Record Storage requirements when storing important data and corporate records: https://suffolknet.sharepoint.com/sites/myscc/IT/Documents/AcceptableUseofIC TPolicyv3.4.pdf https://suffolknet.sharepoint.com/sites/myscc/IT/Documents/AcceptableUseofIC TPolicyv3.4.pdf This may seem like it’s not an issue if you always use the same PC or laptop, but you will run into problems if you need to move between computers and have large files stored incorrectly Click on orange dots for details about challenges

5. Easy way to check File or Folder size All Files and Folder on your Desktop should not exceed 200MB (Megabytes) The size of this File is 15.5 KB (kilobytes) which is quite small and ok for your Desktop unless other people need access to it The size of this Folder is 199 MB (Megabytes) which is quite large for keeping on your Desktop and worth moving to a Network drive If you click anywhere on your Desktop and then move your Cursor over a Folder or a File you will see a Tooltip which displays some information about the Folder or File. Click on the pictures below for more details.

6. Click on the Pictures folder (Use right-click when doing this on your Desktop) Click Properties on the context menu You can now see the General Properties of the Folder and the total size of all of the documents in the Folder. This Folder has lots of large Files which total 199MB, which is quite large for keeping on your Desktop Another way to check File or Folder size All Files and Folders on your Desktop should not exceed 200MB (Megabytes) Tip The Pictures Folder is an example Folder created for this tutorial to represent any Folder you may have on your Desktop

7. Right-click on the File you want to move and then select Cut from the context menu Navigate to the network Folder you want to move the File to and then Right-click and select Paste from the context menu Notice that the File has now moved from your Desktop and is in the Folder on the network drive Moving Files or Folders from your Desktop Caution If you try to drag and drop a File from your Desktop to a network drive then a copy will remain on your Desktop Click on the pictures below for details on how to move Files or Folders – there are three steps to this

8. Deleting files Removing files or folders that you no longer need on your Desktop Right click on the File or Folder that you no longer need and wish to delete. Then select Delete from the context menu (click on the picture below), you will then get a pop-up window asking you to confirm that you wish to send the File or Folder to the Recycle Bin; click Yes to delete or No to cancel Caution If you accidently delete a File or Folder then you can recover it from the Recycle Bin, but you must do so before you log off Users have reported problems where Files they have deleted have re-appeared on their Desktop – the change to the system should fix this problem

9. Click on the Computer icon (Double-click when doing this on your Desktop) Click on Documents (Right-click on your Desktop) and select Properties on the context menu You can now see the size of all of the Files in your Documents Folder. The Folder shown on the picture has very few items in it and the size is only 1.8MB Checking size of your Documents Folder Tip If you do not have a Computer icon on your Desktop then please contact the Helpdesk on 01473 265555 Click on the pictures below for details on how to check the size of your Documents Folder – there are three steps to this