1. Tech Training for Small-Staff Orgs MARCH 04, 2015 PRESENTERS: Mark Larimer, Foundant Akilah Massey, Exponent Philanthropy #15NTC #15NTCtechtrain

2. Reminders Conference Hashtag: #15NTC Session Hashtag: #15NTCtechtrain Evaluation Survey: http://po.st/mQ762khttp://po.st/mQ762k Collaboration Notes: http://po.st/pjfRaQhttp://po.st/pjfRaQ

3. Who’s in the Room?

4. What are Effective Trainings? Creating Experts Within Your Organization Buy-in from Above and Below ADDIE Model for Trainings

5. Why do we hold trainings?

6. Why do we train? To share information To share updates To teach specific skills Discuss relevant topics What else?

7. What makes a training effective?

8. Technology Aligns with Goals Required Skills are Available Environment is Supportive The Technology Success Zone

9. A Couple Horror Stories

10. Breadth of Experience with Technology High Frequency of use Low Occasional UsersDay to Day UsersChampionsAdministrators What Does Your User Universe Look Like?

11. Is it time to train or is it time to provide tools?

12. Mission Critical Useful Tool Day to Day Use Infrequent Use Administrato r User Major Improvement Minimal Impact Impact Frequenc y Role Productivity Gains Reference Tools vs Training Training Reference Tools

13. Common Training Tools Collaboration & Online Project Management Self HelpReference Systems Tutorials Videos

14. The Importance of R & D

15. Use your Vendor’s Resources

16. 16 Getting Buy-in from Above Make the case Get them involved Be flexible…but consistent Communicate

17. 17 Getting Buy-in from Peers Focus on naysayers Listen Communicate Make the case

18. Questions?

19. ADDIE Model A – AnalysisD – Design D – Development I – Implementation E – Evaluation

20. Analysis Assess needs and clarify audience Draft learning objectives Identify delivery methods Create planning timeline

21. Analysis: BAM! Drafting Learning Objectives Learning Objectives should be: Behavioral Attainable Measurable

22. Drafting Learning Objectives Participants will know how to have an impact with their giving.

23. Drafting Learning Objectives Participants will be able to develop a high- level action plan to increase impact. Participants will be able to explain their own theory of change. Participants will be able to list useful resource organizations.

24. Design Detailed agenda & session plan Logistics of Training Tools Storyboards

25. What’s your learning style?

26. Development Create session materials Add videos, activities, screenshots, etc. Run-through & practice Design program evaluation

27. Implementation

28. Evaluation

29. Questions?

30. Thank you! Reminders: Conference Hashtag: #15NTC Session Hashtag: #15NTCtechtrain Evaluation Survey: http://po.st/mQ762khttp://po.st/mQ762k Collaboration Notes: http://po.st/pjfRaQhttp://po.st/pjfRaQ