1. Community: A Common Thread Hank Childers March 29, 2016

2. Community – What is it?

3. Check the Latin!  Communitatus  ‘com’ – prefix: with or together  ‘munis’ – changes or exchanges that link  ‘tatus’ – suffix: diminutive, small, intimate, local  Community = Local exchanges that link us together 3 A COMMON THREAD

4. What’s the common thread?  We are all in this together! 4

5. What ‘community’ might be??  Top-Down? 5

6. What ‘community’ might be??  Top-Down  Center-Out? 6

7. What ‘community’ might be??  Top-Down  Center-Out  Shared Governance? 7

8. What ‘community’ might be??  Top-Down  Center-Out  Shared Governance  Democracy? 8

9. What ‘community’ might be??  Top-Down  Center-Out  Shared Governance  Democracy  Meritocracy? 9

10. What ‘community’ might be??  Top-Down  Center-Out  Shared Governance  Democracy  Meritocracy  Controlled? 10

11. What ‘community’ might be??  Top-Down  Center-Out  Shared Governance  Democracy  Meritocracy  Controlled 11

12. It’s really about… 12

13. 13 SHARED INTEREST

14. 14 TRUST

15. How Mosaic worked to enable community

16. Organizational change management  Mosaic initial formula was:  Project Work + Communication + Training/Support  Communication  Hired a professional communications person  Training  Assembled a good-sized team  Employed professional trainers  Connected Training to Communications  Connected both to Project Teams 16

17. 17 EMPATHY

18. Org. change management evolved Project Work + Communication + Training/Support + Empathy 18

19. What Mosaic did  Mosaic website  Transparent project  Willing to meet with anyone or any group, any time & place  Newsletters, status reports, table-toppers, emails, forums, posters, etc.  In-person & online courses  Quick videos  Mosaic community (now UAccess Community) 19

20. How it looks today

21. UAccess Community stat’s (Feb ’16) 21

22. UAccess Symposium  Year 1: 6 presentations, 2 rooms, 100 attendees  Years 2 & 3: 12 presentations, 3 rooms, 400 attendees  Years 3 & 4: added poster presentations and a few vendors along with the sponsors  All of this powered by the UAccess Community 22

23. UAccess Analytics Metadata Wiki  Needed a data dictionary since UAccess Analytics went live  Struggled to envision a workable solution  Turned to the community concept  Over 40,000 data columns entered into the Wiki, with most of them awaiting improved definitions  Soon to be opened for editing by central office experts  Expect wider community in the future  http://wiki.bi.arizona.edu/ http://wiki.bi.arizona.edu/ 23

24. Campaign for Common Sense  Allison Vaillancourt’s vision of using crowd- sourcing to achieve Institutional Effectiveness  Facilitate collaboration  Encourage innovation  Reduce frustration  Save money & time  Inspired by Mosaic/UAccess Community experience  http://commonsense.arizona.edu/ http://commonsense.arizona.edu/ 24

25. CFCS by the numbers (Mar ’16)  # of suggestions? 1166  # of people who have submitted? 215  # of submitters and commenters? 1455  # of suggestions leading to change? 117 25

26. Some examples of CFCS changes  Paid parental leave  Significant improvements to DCC program  Policy portal  Research portal  Subsidized street car passes  Elimination of prohibition on 2 nd degrees  Wide range of Business Affairs changes 26

27. Final thought  We do our best when we remember that we are a community, with a great deal of shared interest, and the ability to make things better  Thank you!  Thank each other! 27

28. Questions? 28 ???