1. Microsoft SMS 2003 Management Pack

2. For More SMS Information The public SMS Web site – http://www.microsoft.com/smserver http://www.microsoft.com/smserver – Lots of great information on SMS 2003 – Case studies, product overview, What’s New, demos, system requirements, FAQs – Evaluation version of SMS 2003 SMS 2003 product documentation – SMS 2003 online library with SMS 2003 – Also on the public SMS Web site SMS 2003 Administrator’s Companion – ISBN: 0-7356-1888-7

3. Managing Microsoft SQL 2000 with MOM 2005

4. Agenda Why monitor SQL Server? SQL Management Pack Proof Points Enterprise Configuration Support State Monitoring SQL Server Monitoring Scenarios MOM Views Tasks Summary

5. Why Monitor SQL? How does MOM help? Permits operators to monitor large numbers of SQL servers from a central console – Manages widely dispersed deployments – Lowers TCO for high-availability operation Watches all possible indications of problems – Intercept small problems early Facilitates rapid failure detection – Lower time-to-resolution Monitors AD, IIS and base OS – Via third party management packs: hardware, AV Availability!

6. SQL Management Pack Goals Limited number of highly relevant alerts (suppress repetitive and related events  lower noise) Monitor all performance indicators Knowledge: what to do when a problem occurs Monitors all SQL servers appropriately – Clusters, Named Instances, Replication, Log Shipping etc.. Supporting views and reports – System status / capacity planning Out-of-box solution

7. SQL MP Proof Points Events Monitors the ~400 operationally relevant events Operational Knowledge Script / Synthetic Monitoring Service Monitoring Remote Connectivity Database and log free space Database health Configuration monitoring Replication Monitoring Long Running Agent Jobs Blocked SPIDs Performance SQL Performance counters Operating System monitoring Thresholds Performance Views Reporting Configuration Performance Load and Capacity Planning Enterprise configurations 100% Cluster support Named instance support 64bit support

8. MOM Console: Knowledge Base Knowledge is a key feature Facilitates rapid issue resolution Empowers front line operators – Less escalation – Faster resolution

9. SQL Server Event Collection Active Directory Helper Service SQL Server Agent Backup Databases and Tables DBCC Full Text Search Log Shipping Mail Performance Query Engine Replication Security Web Assistant SQL XML

10. Enterprise Configurations The SQL Server management pack supports enterprise configurations: – 100% support for clustered SQL Servers – Full support for named instances – Full support for 64bit SQL Server 2000 Exclusions – The ability to exclude individual databases from SQL MP monitoring – Named instance and cluster aware

11. Cluster Support The SQL Server MP 100% supports clusters – All scripts are fully Active / Passive and Active / Active cluster aware – Performance data collected for virtual servers and instance names without scripts – Cluster logic for service checking – Target collection rules on active nodes and virtual servers – All synthetic transactions cluster aware – Report on clustered servers

12. Management Pack Overview

13. Operations Console - Alerts Alerts View Alert ~ Ticket Manually resolved

14. SQL Server State Monitoring The SQL MP provides state monitoring of key SQL Server components: – SQL Server Agent – Connectivity – Database Health – Free Space – SQL Server Service All state is SQL Server Instance and database aware

15. State View Dynamic Component Details SQL Instance Granularity

16. Monitoring Scenarios Is SQL Server available and accepting connections? Do all databases and logs have sufficient free space? Can users connect to SQL Server? Are SQL Server Agent jobs (backup, upload etc) working? Are all database configured to my enterprise standard? Is SQL Server configured correctly? Is my SQL Server secure?

17. Is SQL Server available and accepting connections? Service Availability – Monitor the availability of SQL Server and SQL Agent services – Monitor Full Text Search service – Cluster and Named Instance Aware Connect to local SQL Server and query for data returned

18. Is SQL Server available and accepting connections? Connectivity and Service state alerts on failure and success Red/Green view of SQL Health Checks for: – Port bind errors – Configuration mistakes – Protocol problems – Corrupt system databases

19. Do all databases and logs have sufficient free space? Monitor the remaining space in all databases and logs Check for autogrow, files and file groups Defined warning and error thresholds for: – Logs and Databases – System databases – TempDb – User databases

20. Example – Space Monitoring Alerts indicate: – Location of database – Threshold breached – Remaining space Thresholds can be customized to match enterprise standards

21. Database Health The SQL Server MP monitors database health Alert for database in unhealthy states – Corrupt – Emergency Mode Database involved in replication, log shipping and maintenance are excluded: – Read Only – Offline

22. Can users connect to SQL Server? Connect to SQL Server remotely to simulate the client experience Test database response time with custom TSQL query Evaluate intermediate network connectivity

23. Remote Connectivity Settings Client side monitoring allows you to define the following remote connectivity settings: – TSQL Query to execute – Database to query – Response Time ‘Client’ machines

24. Example - Remote Connectivity 1. Query executed 2. Response time evaluated 3. Alert generated on failure or delayed response Client

25. Are SQL Server Agent jobs working? The SQL Server management pack monitors agent availability and health Agent Service monitoring Potential Agent problems – Failed SQL Agent Jobs – Job corruption – Failed Job Notifications – SQL Mail problems

26. Long running agent jobs The SQL MP monitors long running SQL Agent jobs Job run time is measured in real time and compared against a predetermined threshold The long running job threshold can be adjusted (60 minutes by default)

27. Long running job scenarios SQL Server maintenance jobs taking longer than normal Weekly data upload taking excessive time Alert on jobs which may run into production hours and impact performance Be notified of impending failures

28. Backup Monitoring The SQL MP monitors failed and successful backups Alerts on problem conditions – Failed backups (incremental, full etc..) – Restore Errors Views – Backup failure related events Reports – Backup History – Total Successful and Failed Backups

29. Agent and Backup Monitoring

30. Blocking The MP monitors blocking SPID scenarios Alerts are based on block duration threshold time (default 1 minute) Topped blocked report allows further drill down on data including top blocking users, application and average blocking time

31. Replication Monitoring Monitor replication failures with script based replication monitoring Collection of key replication failure events Replication performance – Distributor – Log Reader – Snapshot / Merge

32. Are all database configured to my enterprise standard? Alert on configuration inconsistencies in your enterprise for each database Alert settings include – Auto Close – Auto Create Stats – Auto Shrink – Auto Update Stats – Cross DB Chaining – Torn Page Detection

33. Is my SQL Server secure? MOM monitors SQL Server security and audit events – Denied administrative functions – Single user mode startup – License compliance – Configuration problems eg cross database chaining Security Reports – Failed / Successful Logins by count – Top 25% Failed / Successful Logins

34. Exclusions Databases can be excluded from script and synthetic monitoring Exclusions use a text file on the management node called SQLMPExclude.txt Exclusion file lists all databases you wish to exclude from monitoring – Database Name – InstanceName\DatabaseName

35. Performance The SQL management pack monitors the performance of SQL Servers SQL Server counter collection – Key counters collected for analysis SQL Server thresholds – Total User Connections – Deadlocks Operating System thresholds – Disk Read / Write latency – CPU and Queue Length

36. SQL Server Performance Key SQL Server counters are collected for real time analysis and reports – Active Transactions – Average Wait Time – Logins – Lock Blocks – Log Truncations – Page Write / Allocations – Memory Grants

37. Operating System Performance Collection and threshold of key performance indicators: – CPU and Queue Length – Disk Capacity – Disk Performance – Memory Usage – Network Usage Views to display all data

38. SQL MP Views

39. Reports The SQL MP contains reports to monitor the health and configuration of SQL Server Report data is stored for long term analysis in a dedicated warehouse Main report categories – Configuration & Backup – Performance – Capacity Planning – Security & Audit Report per SQL Server instance for all servers

40. Configuration Reports SQL Server Configuration – Instance Level Configuration Details – Databases and Configuration Service Pack Level – Display all SQL Server version information – Service Pack Level Backup History Report – Failed and Successful Backup Summary – Backup detail drill down

41. Performance Reports Lock Analysis Report – Evaluate Locks, Deadlock and Locked Blocks Blocked SPIDs Report – Report on SQL Sever blocked SPIDs – Sort by top blocking user, application or block duration

42. Capacity Planning User Connections by peak hours – Chart total user connections by adjustable peak hour time window User Connections by day – Chart user connections by day All reports can be charted by instance

43. Security Reports Security reports leverage SQL Server audit data to display summary data Logins by count: – Failed Logins by count – Successful Logins by count Login graphical summary: – Top 25% Failed Logins – Top 25% Successful Logins

44. Tasks Task allow in context execution of common administrative tools and functions You can create your own tasks by leveraging existing shell tasks to execute custom TSQL code

45. Management Pack Tasks Query SQL Server for real time configuration and performance – Display user and process information – Display SQL Configuration Information – Start / Stop SQL Server Mail Service manipulation – SQL Server – SQL Agent Common Administration Tools – SQL Profiler – Query Analyzer

46. Upgrading from MOM SP1 The MOM 2005 SQL Server management pack upgrades seamlessly from MOM SP1 New functionality added such as state monitoring and tasks MOM SP1 Access reports do not upgrade and are replaced with SQL Server Reporting Services

47. Monitoring Philosophy Effective front-line monitoring of SQL  watching the details  broad spectrum of events and performance counters Without this detailed monitoring  few preemptive actions possible  SQL is managed in a reactive mode The SQL Management Pack facilitates such monitoring  High SQL Server availability

48. Microsoft SQL 2000 Management Pack

49. Mgmt Notification Sign up for Management Update Notification Service – Notice of updates to – New/Updated Management Packs – Microsoft Management Product News – Solutions – http://www.microsoft.com/management/ notifyme/default.mspx

50. Resources MOM Product Info http://www.microsoft.com/mom/ Management Packs http://www.microsoft.com/mom/downloads/managementpacks/ Community http://www.microsoft.com/mom/community/ SQL Server Management Pack Guide http://www.microsoft.com/technet/prodtechnol/mom/maintain/sqlmpak.mspx http://www.microsoft.com/technet/prodtechnol/mom/maintain/sqlmpak.mspx MOM Partner http://www.microsoft.com/management/mma

51. Questions?

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53. Q1:Overall satisfaction with the session Q2:Usefulness of the information Q3:Presenter’s knowledge of the subject Q4:Presenter’s presentation skills Q5:Effectiveness of the presentation Please fill out a session evaluation on CommNet

54. Community Resources Microsoft Community Resources http://www.microsoft.com/communities/default.mspx http://www.microsoft.com/communities/default.mspx Non-Microsoft Community Resources http://www.microsoft.com/communities/related/default.mspx http://www.microsoft.com/communities/related/default.mspx Newsgroups Converse online with Microsoft Newsgroups, including Worldwide http://www.microsoft.com/communities/newsgroups/default.mspx http://www.microsoft.com/communities/newsgroups/default.mspx User Groups Meet and learn with your peers http://www.microsoft.com/communities/usergroups/default.mspx http://www.microsoft.com/communities/usergroups/default.mspx Attend a free chat http://www.microsoft.com/communities/chats/default.mspx http://www.microsoft.com/communities/chats/default.mspx Attend a free web cast http://www.microsoft.com/usa/webcasts/default.asp http://www.microsoft.com/usa/webcasts/default.asp Most Valuable Professional (MVP) http://mvp.support.microsoft.com/ http://mvp.support.microsoft.com/

55. Contact Information Gordon McKenna Ancoris Microsoft Management Consultant MVP – MOM Gordon.mckenna@ancoris.com

56. © 2003-2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

57. http://www.microsoft.com/uk/technet