1. RMDSRMDS Retail Market Design Service www.rmdservice.com 1 Data Standards Address and Customer RMDS

2. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 2 AI 241 Enforce tighter controls on the use of Customer Name for a Person and an Organisation If a participant submits a market message with a mixture of Person and Organisation fields, then these messages will be rejected.

3. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 3 AI 241 Enforce tighter controls on the use of Customer Name for a Person and an Organisation For Organisations Personal names should be stored in the C/O (care of) field of the Notification Address. Table 2. Unacceptable Customer Names Unacceptable Names Acceptable Names NO OCCUPIERPREVIOUSLY MACE NEW OCCUPIER DUNNES STORES LTD SHOPSPAR, MACE, ARNOTTS, DUNNES REVERANDREVERAND JOHN SMITH SCHOOLHOLY ROSARY NATIONAL SCHOOL BOARDBOARD OF MANAGEMENT SAINT PIUS X NATIONAL SCHOOL

4. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 4 AI 242 Issue to participants the high level Athanor business rules for address matching. When submitting a registration message use the exact structure and format as displayed on the Extranet. –If the Extranet displays OCONNELL STREET in Address_Line4 instead of the Street field, then submit the registration message with OCONNELL STREET in Address_Line4. When the registration has completed participants should then send in a subsequent message (013), in order to update the meter point address.

5. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 5 AI 243 Explore the possibility of capturing updated meter point address data from the CoS process to allow updating of the site address Currently the 013 can be submitted as soon as the customer is registered at this site (on receipt of the 105 the Confirmation of Change of Supply. Risks if CoS process changed Until new supplier takes ownership of the site the Supplier should not be allowed to change the site address.

6. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 6 AI 244 Provide mapping rules for the mapping of the Customer Name field for a Person or Organisation. As there are only –3 fields for Person and –4 fields for an Organisation These fields can easily be mapped to a single Customer Name Field in a suppliers system and vice versa.

7. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 7 AI 245 Investigate the feasibility of making some of the Address and Customer Name fields mandatory. 2 of the address fields are already mandatory on the CMS: Street / Townland Country. Also for a Person the following field is mandatory: Last Name For an Organisation the Name_Org1 field is mandatory

8. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 8 AI 246 Provide guidelines on the usage and importance of the Technical Contact address for outages and the communication of network charges. The Technical contact Address is not used at present

9. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 9 AI 247 Find out if the Notification and / or Technical Contact address is being used as part of the Outage Management System (OMS) The Notification Address and the Meter Point address are currently the two addresses being used for outages

10. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 10 AI 248 Compile and agree a more comprehensive list of standard address abbreviations. See the tables in the relevant sections for list of standard abbreviations. Abbreviations List have been created for: Title (6) Customer Name (First Name (30), Last Name (30)) Organisation Abbreviations (Name Org1, Name Org 2, Registered Co No. Trading as all (30)) Street abbreviations (Street (60))

11. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 11 AI 249 Add backslash House Number rule to the guidelines. When using the Hyphen symbol ‘-‘ as part of the numbering, this identifies a range of houses. For example Unit 7-9 includes the buildings 7, 8 and 9. If however a backslash is used, 7\9 then this represents building 7 and 9 but excludes building number 8.

12. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 12 AI 250 Provide additional guidelines for entering estate names and streets Definitions Sub Street is defined as a street or road with an Industrial / Housing Estate. Industrial/ Housing Estate Name is the overall name for a collection of industrial housing units within an Industrial / Housing Estate. Main Street is defined as the major Street/Road on which an Industrial / Housing Estate as a whole is located.

13. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 13 Industrial Estates Table 22 Industrial Estate data entry Rules ScenarioData Entry Rule Industrial Estate Name onlyEnter the Industrial Estate Name in the Street field Industrial Estate Name AND Main Street/Townland Enter the Industrial Estate Name in the Street field Enter the Main Street in Address Line 4 Sub Street within the Industrial Estate AND Industrial Estate Name Enter the Sub Street in the Street field Enter the Industrial Estate Name in Address Line 4 Sub Street within the Industrial Estate AND Industrial Estate Name AND Main Street/Townland Enter the Sub Street in the Street field Enter the Industrial Estate Name in Address Line 4 Enter the Main Street in Address Line 5

14. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 14 Housing Estates Table 23 Housing Estate data entry Rules ScenarioData Entry Rule Housing Estate Name onlyEnter the Housing Estate Name in the Street field Housing Estate Name AND Main Street /Townland Enter the Housing Estate Name in the Street field. Enter the Main Street in Address Line 4 Sub Street within an Estate AND Housing Estate Name Enter the Sub Street in the Street field. Enter the Housing Estate Name in Address Line 4 Sub Street AND Housing Estate Name AND Main Street/Townland Enter the Sub Street in the Street field Enter the Housing Estate Name in Address Line 4 Enter the Main Street in Address Line 5

15. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 15 AI 251 Provide guidelines for entering apartment block information into an address for new and existing apartments. 1.Do not use the House Number field to store Apartment or Unit Numbers 2.An address may have both House Number and Unit/Apt Number 3.Leading characters are only permitted where they relate specifically to that component of the address e.g. identifying the Unit/Apt within a block. 4.Characters after the number should relate to part of the number of the Unit/Apt. e.g. Unit 115A 5.When using the Hyphen symbol ‘-‘ as part of the numbering, this identifies a range of houses. For example Unit 7-9 includes the buildings 7, 8 and 9. 6.The name of the Apartment Block or Flat Complex or should be entered in Address Line 1. 7.If the name of the Apartment is longer then 40 characters then use Address Line 2 as the overflow field.

16. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 16 AI 252 Produce a single page Job Aid indicating the address data guidelines to be followed and publish this Job Aid on the RMDS website Address Job Aid

17. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 17 AI 253 Distribute the print rules Irish street addresses order: [PERSON / ORGANISATION NAME] [ADDRESS_LINE_1] [ADDRESS_LINE_2] [UNIT_NUMBER] [HOUSE_NUMBER] [STREET] [ADDRESS_LINE_3] [ADDRESS_LIN_4] [CITY] [COUNTY] Overseas street addresses order: [PERSON / ORGANISATION NAME] [ADDRESS_LINE_1] [ADDRESS_LINE_2] [UNIT_NUMBER] [HOUSE_NUMBER] [STREET] [ADDRESS_LINE_3] [ADDRESS_LIN_4] [CITY] [POST_CODE] [COUNTRY]

18. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 18 AI 253 Distribute the print rules Other Print Rules 1.The maximum number of characters per line is 32. 2.The maximum number of Person/Organisation lines is 2. 3.The maximum number of Address lines is 5. 4.The Care Of name will be prefixed with ‘C/O. 5.A PO box address will always take priority over a street address. 6.The County is prefixed with ‘CO ‘. 7.The County text should only be printed if it is not the same as the City field AND if the Country is Ireland. 8.The Country should only be printed if it is not Ireland.

19. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 19 AI 254 Compile a list of reject Reason codes to be distributed as an appendix to the address Job Aid. Reject Reason Codes

20. IGGIGG Industry Governance Group Secretariat: RMDS Secretariat: RMDS www.rmdservice.com 20 AI 255 Add guidelines to the Customer Name to exclude the use of NEW OCCUPIER or NO OCCUPIER entries. Covered by Action Item 241