1. Cloud Transition 1

2. 2 Sales Manager Managed Cloud Services 11 years in the telecom sector 9 years at startups 1 year at Cybercom Sales, Business Development Experience +20 years @magnushistrup +46 70-582 27 03 magnus.histrup@cybercom.com

3. 3 THERE IS NO CLOUD it’s just someone else’s computer

4. 4 Car as a Service Owned Car Finance Depreciation Servicing Renewables Insurance Road Tax Garage Fuel Road Tolls Driver LeasedHired Taxi Client Provider parable IaaS PaaS SaaS

5. 5 Service Level Agreement Downtime The SLA sweet spot

6. Form Cloud Team and Readiness Criteria. Select Cloud Layer and Evaluate Providers Cloud Design and Exit Strategy Estimate Bill and Governance Order, Provision And Orchestrate Manage, Control And Evaluate 6 Cloud Transition Report Status and Prepare for the Future Verify Operational Requirements Deliver Service Operations ref. Gartner ® Cloud Hosting

7. Cloud / Server Platform App Server Operations Server Operation Resource and Availability Monitoring OS Maintenance Access Rights Management Backup / Restore Administration Cloud Hosting Customer Service Management Information Security Security Testing ITIL Framework Platform Operations Operations of standard applications Installing and patching Monitor application availability/health Application Operations Operations of Custom Made Applications Installing and Patching of Custom Applications Monitoring Custom Made Applications Tuning and Performance Maintenance Fixing Defects in Environment Implementing Changes Support and Handover during releases Secure Development 7 Levels of Operations

8. 8 Cloud / Server Platform App Cloud Transition summary

9. 9 Cloud Transition summary

10. 10