1. Who are people who are left? What is their deal? Things to know and think about. the digital divide & privacy

2. scope note

3. When someone tells me the digital divide is over.

4. Pew Research Center 15% 15% of American adults do not use the internet at all. An additional 9% of adults use the internet but not at home.

5. WTF Really? Don't they want to see their grandchildren, get cheap printer ink, send people photos of their genitals and apply for health care? No? No.

7. 1.Can't get. 2.Don't want. People are (still) offline for two major reasons.

8. Who is left offline? 20102013

9. What do they need?

10. 1. People who want to sell them something. 2. Fear-mongers, the media & unrealistic nerds. 3. Real people like their friends and you. Offline people learn about privacy from very few places.

12. 12 - FDR The only thing we have to fear is… fear itself — nameless, unreasoning, unjustified terror… “

13. balancing acts: privacy vs. realism a few concrete suggestions

14. 14 1. passwords

15. 15 "Why you need a bazillion character password.."

16. "…and how to write it down"

17. Identity Theft Resource Center 70% …of all stolen personal information is taken from a business. …of all reported child identity fraud is "friendly fraud."

18. 2. getting help

19. Graphic

20. Why can it only do some magic?

21. obvious to us, not to them

22. Graphic

23. 23 avoiding being scammed

24. never email passwords

25. 3. staying updated

26. 26 do your updates.

27. 27 user concerns are real

28. 28 Reframing the narrative.

29. 29 Attitude upgrades.

32. 32 Jessamyn West librarian.net/talks/privacy jessamyn@gmail.com facebook.com/jessamyn @jessamyn Thanks! Questions?