2. Suffolk Family Carers Part of the Princess Royal Trust for Carers Centre Network Suffolk County Council Suffolk Fire and Rescue Service

3. A Family Carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability.

4. aids those who may find it difficult to leave their homes in case of fire. has a confidential database within Control helps the Fire Service deal with needs in a sensitive and understanding manner. provides a free Home Fire Safety Check provides free appropriate smoke alarms e.g. sensory alarms

5. Family Carers Health Needs 52% suffer physical injury 56% treated for stress related illness and rising

6. Involving Family Carers is a must do! Young Carers at a Fire Station visit.

7. PREVENTION: Enable registration on FACT through equality impact assessments Partnership working provides Control with up to date information. Home fire safety checks information for Family Carers keeps the community safe by addressing risks RESPONSE: Provide Fire Fighters with risk information e.g. home use of oxygen / medication. Information prior to arrival, to deal with situations sensitively and appropriately.

8. Was the information you received from the Fire and Carers Together scheme useful and appropriate? 497 Family Carers responded to a questionnaire with 396 stating they found FACT information useful and appropriate.

9. FACT Quotes “I feel more assured that having had the Fire Service look at our home we would get help very quickly” “I am reassured the Fire Service know there is a disabled person in the house.” “It has confirmed what I should do in the event of a fire in my home in view of the fact my husband is severely disabled” “They have a record where we sleep, and my husbands problems, now I know there would be help”

10. Any FACT Questions? Thank you for listening