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Published byMyron O’Neal’ Modified over 8 years ago
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CCPED briefing for FEB Trust and openness
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2 Sussex Police | Serving Sussex Introduction Where this comes from SS2015 Goal: ‘Become more trusted and open’ National integrity reviews and learning (HMIC Without Fear or Favour, Leveson, new ACPO guidance, etc.) Transparency and open data principles What’s happening Phase 1 (Mar-May): What ‘doing the right thing’ means for Sussex Police and the public Phase 2 (Jun-Sep): Enabling and encouraging our people to do the right thing Phase 3 (Oct-Dec inc PCC one-year anniversary): Showing the public how we do the right thing
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3 Sussex Police | Serving Sussex A glaring contradiction? If it’s about discretion and common sense, why do we need to set a framework!? ‘Doing the right thing’ looks different to different people Need to set clear expectations what it means to us and, more importantly, the people of Sussex Three simple questions, not complex rules Am I doing the right thing for the public? Am I applying our values? How would it look to the outside world?
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4 Sussex Police | Serving Sussex What’s already happening SS2015 newsletters for March and April Intranet pages One page briefings on six highest-risk areas Interactive scenarios Encouraging and capturing feedback Focus of SSLF 2013/14 Div/Dept plans Six highest-risk areas Anti-corruption and fraud Business interests and secondary jobs Donations, sponsorship, gifts and hospitality Spending the public’s money Media and social media Data protection and information security
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5 Sussex Police | Serving Sussex Main benefits and challenges Benefits Overwhelming management, staff, public, PCC and government desire for greater trust and openness Will help us deliver better customer service Streamlined, more efficient, lower-cost processes Delivering culture needed for other SS2015 changes Challenges Scepticism – been tried lots of times before! Overcoming cultural norms – chasing simple targets and box-tick processes are what many know best Nervousness about personal responsibility vs blame Reverting to norms if something goes wrong…
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6 Sussex Police | Serving Sussex What’s coming up Phase 2 comms focus: Positive reinforcement Showing how we deliver better service and meet individuals’ needs using discretion Trusting and enabling our people across the Force Using the ‘three questions’ to review decisions and outcomes, even if things go wrong Management, advocate and peer reinforcement Particular encouragement of first and second line supervisors (based on EOS findings) We don’t have all the answers (yet)! Seeking ideas and feedback from officers/staff Workshop planned with Heads of Divs/Dept Phase 3: Telling the public more about what we do and explaining how we make decisions
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