1. © Microsoft Corporation. All rights reserved. The ideal productivity solution for a small business that needs Office and business services. Meet Office 365 Small Business Premium. Click here to learn about this course. ○○○○ ? ○ ?? ○○○○

2. © Microsoft Corporation. All rights reserved. Click here return to the Welcome page. Upon completion of this course, you will be able to: Recognize key features and benefits of Office 365 Small Business Premium. Recognize the target customers for Office 365 Small Business Premium. Meet Office 365 Small Business Premium. Click here return to the Welcome page. ○○○○ ? ○ ?? ○○○○

3. © Microsoft Corporation. All rights reserved. Click here return to the Welcome page. To take this course: Click the right arrow to view the next page of content. Selected pages have additional navigation controls (for example, tabs) that let you explore the content on that page. Roll over the navigation bar below to view topics. Click a topic to jump ahead or back to a different place in the course. To complete this course, correctly answer all questions: If a question is answered incorrectly, the correct answer is provided. The navigation bar displays the status of each question. Once all questions are answered correctly, close the course to receive credit. Click the right arrow to begin. Meet Office 365 Small Business Premium. ○○○○ ? ○ ?? ○○○○

4. © Microsoft Corporation. All rights reserved. Meet Office 365 Small Business Premium. Office 365 Small Business Premium provides the best solution for productivity, communication, sharing, and worry-free IT. It includes Microsoft Office plus business email and shared calendars, cloud storage, online video conferencing, and a public website. Office 365 Small Business Premium is ideal for businesses with 1–10 employees. ○○○○ ? ○ ?? ● ○○○

5. © Microsoft Corporation. All rights reserved. Business services: 25 GB business-class email and calendar 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing** What’s included. The latest Office applications: Familiar Office Professional applications— Word, Excel, PowerPoint, OneNote,* Outlook, Publisher,* Access,* and Lync* Ongoing product and service upgrades included Annual subscription for single user Each user can install on up to 5 of their own PCs or Macs plus supported mobile devices ○○○○ ? ○ ?? ● ○○ ●

6. © Microsoft Corporation. All rights reserved. A set of business services: 25 GB business-class email and calendar 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing* Benefits to your customer. The latest Office applications: Word, Excel, PowerPoint, OneNote,* Outlook, Publisher,* Access,* and Lync* Ongoing product and service upgrades included Annual subscription for single user Each user can install on up to 5 of their own PCs or Macs plus supported mobile devices Best Value. No IT.* Small business customers get business-class tools and services for an affordable annual subscription. Easy to set up and manage – no IT skills required.* Businesses can be up and running in a few minutes. Look Professional. Be Productive. A small business can project a professional image with business email, a professional website, and HD video conferencing.* With robust security features, small business employees can work from virtually anywhere and access the latest documents and files worry free. ○○○○ ? ○ ?? ● ○ ●●

7. © Microsoft Corporation. All rights reserved. A set of business services: 25 GB business-class email and calendar 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing* Benefits to your customer. The latest Office applications: Word, Excel, PowerPoint, OneNote,* Outlook, Publisher,* Access,* and Lync* Ongoing product and service upgrades included Annual subscription for single user Each user can install on up to 5 of their own PCs or Macs plus supported mobile devices Best Value. No IT.* Small business customers get business-class tools and services for an affordable annual subscription. Easy to set up and manage – no IT skills required.* Businesses can be up and running in a few minutes. Look Professional. Be Productive. A small business can project a professional image with business email, a professional website, and HD video conferencing*. Small business employees can work from virtually anywhere with secure access to latest documents and files. ○○○○ ? ○ ?? ● ○ ●● Applications vary by platform and device. Some partners may choose to sell their own services with Office 365 Small Business Premium, such as setup, deployment, help desk, or customization. HD video camera required for HD video.

8. © Microsoft Corporation. All rights reserved. Office for Mac Home & Business 2011 Office Home & Business 2013 Office Professional 2013 Office 365 Small Business Premium Number of devices1 Mac only1 PC only 5 PCs or Macs plus supported mobile devices per user Latest Office applications: Word, Excel, PowerPoint, Outlook OneNote* Publisher,* Access* Business Services: 25 GB email and calendar storage 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing* Easy annual subscription with ongoing access to product and service upgrades 1-year subscription per user *Notes Comparing Office for small businesses. ○○○○ ? ○ ?? ●● ● ●

9. © Microsoft Corporation. All rights reserved. Office for Mac Home & Business 2011 Office Home & Business 2013 Office Professional 2013 Office 365 Small Business Premium Number of devices1 Mac only1 PC only 5 PCs or Macs plus supported mobile devices per user Latest Office applications: Word, Excel, PowerPoint, Outlook OneNote* Publisher,* Access* Business Services: 25 GB email and calendar storage 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing* Easy annual subscription with ongoing access to product and service upgrades 1-year subscription per user *Notes Comparing Office for small businesses. ○○○○ ? ○ ?? ●● ● ● Applications vary by platform and device. HD video camera required for HD video. Office on Demand for Windows 7 and 8 PCs only. Internet connection required. Internet and mobile telephone usage charges may apply. Office 365 Small Business Premium is designed for small businesses with 1 to 10 employees. There is a maximum of 25 users per organization. Organizations with (or anticipating) more than 25 employees should consider Office 365 Midsize Business. For more information, see office.com/business.

10. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing File sharing & cloud storage Secure & reliable Office 365 Small Business Premium provides the best solution for productivity, communication, sharing, and worry-free IT. Now let’s talk about key features. Click here to continue. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

11. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing File sharing & cloud storage Security features & reliability Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

12. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing File sharing & cloud storage Security features & reliability Office applications Office 365 Small Business Premium includes Word, Excel, PowerPoint, OneNote,* Outlook, Publisher,* Access,* and Lync.* Install the latest Office applications on up to 5 PCs or Macs for a single user, plus supported mobile devices. Stream full versions of installed Office programs on any Internet-connected PC with Office on Demand. Version upgrades included—so Office is always up-to-date. Version upgrades included—so Office is always up-to-date Overview: key features. ○○○ ? ○ ?? ●● ● ● ● *Applications vary by platform and device.

13. © Microsoft Corporation. All rights reserved. Security features & reliability Email & shared calendar Public website HD video conferencing File sharing & cloud storage Click the box to view more details. Office applications Works seamlessly with the Microsoft Office applications already familiar to most businesses: Word, OneNote, Excel, PowerPoint, and Outlook.Microsoft Office applications Store up to 7 GB per user via SkyDrive Pro.SkyDrive Pro Access, view, and edit docs in a web browser. Stream full versions of Office programs on any Internet-connected PC with Office on Demand. Is always up-to-date Is always up-to-date Combining Office with Office 365 provides the best solution for productivity, collaboration, communication, and worry-free IT. Applications For PCs and tablets using Windows 7 or Windows 8 For minimum Intel Mac OS X version 10.6 For select mobile devices WordWord 2013Word for Mac 2011 Check office.com/mobile for details. ExcelExcel 2013Excel for Mac 2011 PowerPointPowerPoint 2013PowerPoint for Mac 2011 OutlookOutlook 2013Outlook for Mac 2011 OneNoteOneNote 2013— PublisherPublisher 2013— AccessAccess 2013— LyncLync 2013Lync for Mac 2011 With Office 365 Small Business Premium, install Office on up to 5 PCs or Macs for a single user, plus supported mobile devices. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

14. © Microsoft Corporation. All rights reserved. Security features & reliability Email & shared calendar Public website HD video conferencing File sharing & cloud storage Click the box to view more details. Office applications Works seamlessly with the Microsoft Office applications already familiar to most businesses: Word, OneNote, Excel, PowerPoint, and Outlook.Microsoft Office applications Store up to 7 GB per user via SkyDrive Pro.SkyDrive Pro Access, view, and edit docs in a web browser. Stream full versions of Office programs on any Internet-connected PC with Office on Demand. Is always up-to-date Is always up-to-date Office on Demand comes with an Office 365 subscription and allows a customer to stream full-featured Office applications to Windows PCs that don’t have Office installed or to PCs running earlier versions of Office, such as a PC in the library, at a business center, or one borrowed from a friend. PC must be Internet-connected running Windows 7 or later. The applications are streamed to the PC instead of being permanently installed. Once the application is closed, it is no longer available. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

15. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing File sharing & cloud storage Security features & reliability Office applications Works seamlessly with the Microsoft Office applications already familiar to most businesses: Word, OneNote, Excel, PowerPoint, and Outlook.Microsoft Office applications Store up to 7 GB per user via SkyDrive Pro.SkyDrive Pro Access, view, and edit docs in a web browser. Stream full versions of Office programs on any Internet-connected PC with Office on Demand. Is always up-to-date Is always up-to-date With an Office 365 Small Business Premium subscription, active subscribers receive application and service upgrades, released regularly for supported devices. Office will be updated frequently to support new scenarios, and subscribers will always be up-to- date with the latest product and feature upgrades. Customers will just connect to the Internet and sign in to their Office 365 account to keep their version of Office up-to-date and benefit from automatic upgrades. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

16. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing File sharing & cloud storage Security features & reliability Email & shared calendars Manage business email, calendar, and contacts all in one place from virtually anywhere.  25 GB of Outlook email inbox per user powered by Exchange Online.  Access email and calendars from a PC, Mac, web browser, Windows Phone, iPhone, Android phone, or Symbian phone.*  Share calendars.  Protected by anti-spam and anti-virus technologies.  Customized email address (by attaching custom business domain name**). *Access from mobile devices requires Wi-Fi capability or depends on carrier network availability. **Custom domain requires the purchase or transfer of a domain to Office 365. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

17. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website Build an effective, attractive site using Office tools—no special skills or web designer needed.  10 GB of content on the public website powered by SharePoint Online.  Save on website costs—web hosting fees included.  Use business domain name.* HD video conferencing File sharing & cloud storage Security features & reliability *Custom domain requires the purchase or transfer of a domain to Office 365. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

18. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing Save travel costs by conducting online meetings, including audio, video, and web conferencing:  Find and connect with others using PC, web, or mobile phone powered by Lync Online.*Lync  Share Desktop and presentations online.  See who else is online for instant messaging via Lync Online.  Includes unlimited HD video conferencing.** HD video conferencing File sharing & cloud storage Security features & reliability *For service availability, see Office.com/Information. **HD video camera required for HD video. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

19. © Microsoft Corporation. All rights reserved. Security features & reliability Click the box to view more details. Office applications Email & shared calendar Public website HD video conferencing  Powered by Lync OnlineLync  Find and connect with others using PC, web, or mobile phone  See who else is online for instant messaging via Lync Online  Save travel costs by conducting online meetings including audio, video, and web conferencing (includes unlimited HD video web conferencing minutes*)  Share desktops, files, and presentations online HD video conferencing File sharing & cloud storage Lync is Microsoft’s premium online conferencing service: Schedule online meetings directly from Outlook and host online conferences with Lync. Lync conference invitees can participate in the conference without having to be licensed. Unlimited online voice and video conferencing via Lync Online (web-only calls). Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

20. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website File sharing & cloud storage Work together on the latest documents/files anytime, from most anywhere:  Get 7 GB of online storage per user with SkyDrive Pro.  Manage projects using a team site powered by SharePoint Online.  Share content with colleagues in an organization and with invited guests outside the organization. HD video conferencing File sharing & cloud storage Security features & reliability Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

21. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website File sharing and cloud storage Work together on the latest documents/files anytime, from most anywhere.  Get 7 GB of online storage per user with SkyDrive Pro  Manage projects using a team site powered by SharePoint Online  Share content with colleagues in an organization and with invited guests outside the organization HD video conferencing File sharing & cloud storage Security features & reliability Saving documents to SkyDrive Pro allows for easy access on multiple devices from virtually anywhere. When saving a document in Office, you can save your files locally to your computer or to the cloud with SkyDrive Pro.* Users can access their documents in the local SkyDrive folder on their computer at any time, even if they are not connected to the Internet via the SkyDrive Pro sync tool. *Internet connectivity required. Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

22. © Microsoft Corporation. All rights reserved. Click the box to view more details. Office applications Email & shared calendar Public website Security features & reliability Office 365 services are available with an industry-leading 99.9% financially backed uptime guarantee:  Microsoft Office 365 is compliant with world-class industry security standards.  Microsoft proactively monitors the Office 365 service for malicious behaviors.  Microsoft does not scan emails or documents for advertising purposes. HD video conferencing File sharing & cloud storage Security features & reliability Overview: key features. ○○○ ? ○ ?? ●● ● ● ●

23. © Microsoft Corporation. All rights reserved. Overview: key features. A 7-person real estate company finds terrific benefits from using Office 365 Small Business Premium. Click the feature from the left and then click the matching benefit on the right. Click Done when finished. Shared calendar Public website Anywhere email access File sharing Often agents need to set up meetings quickly, in and out of the office. This feature lets them see who is available at any time. The company’s website is branded with its own domain name. Clients recognize the business and its agents as professionals. Agents have office computers, plus smartphones and tablets on the road. This feature lets them respond to client inquiries from wherever they are. Often agents collaborate on big property sales. This feature lets them make changes in the same document. Match the feature to a benefit. ○○○ ? ○ ?? ●● ● ● ●

24. © Microsoft Corporation. All rights reserved. Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 Overview of customer experience. Meet Stephan and his employees. Stephan runs a small accounting business with three employees Jay, Sharon, and Victor. Stephan’s firm uses Office along with accounting packages to address their clients’ needs. You’ve seen the features and benefits. Now we’ll look at the customer experience. Click here to continue. ○○○ ??? ●● ● ● ●●

25. © Microsoft Corporation. All rights reserved. Overview of customer experience. Meet Stephan and his employees. Stephan runs a small accounting business with three employees Jay, Sharon, and Victor. Stephan’s firm uses Office along with accounting packages to address their clients’ needs. Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 ○○○ ??? ●● ● ● ●●

26. © Microsoft Corporation. All rights reserved. Overview of customer experience. Stephan will need to purchase four copies of Office 365 Small Business Premium―one for himself plus one for each employee using Office. Each box* includes one Product Key for using Office 365 Small Business Premium. Each Product Key is a 12-month subscription for its user. Each user may install Office on up to 5 PCs or Macs plus supported mobile devices that are for their individual use.* Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 *Notes ○○○ ??? ●● ● ● ●●

27. © Microsoft Corporation. All rights reserved. Overview of customer experience. Stephan will need to purchase four copies of Office 365 Small Business Premium―one for himself plus one for each employee using Office. Each box* includes one Product Key for using Office 365 Small Business Premium. Each Product Key is a 12-month subscription for its user. Each user may install Office on up to 5 PCs or Macs plus supported mobile devices that are for their individual use.* Click each box. Admin installation & setup Additional end user installation Purchase 1 2 3 *Notes Office 365 Small Business Premium boxes are available as downloadable (ESD), Point of Sale Activated (POSA) card, or boxed product (FPP). Applications vary by platform and device. ○○○ ??? ●● ● ● ●●

28. © Microsoft Corporation. All rights reserved. Overview of customer experience. Setting up Office 365 Small Business Premium is easy. To get his company and employees set up, Stephan (acting as the system administrator) goes to office.com/setup365 and follows the online wizard. For step by step details of administrator installation and setup, see the online course called Getting Started with Small Business Premium. Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 ○○○ ??? ●● ● ● ●●

29. © Microsoft Corporation. All rights reserved. Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 Installing Office is easy, too. Once Stephan completes the online set up, each end user (Jay, Sharon, and Victor) receives an email with an Office 365 user ID, password, and link. They use their email to set up their computers. Example For details of end-user installation, see the online course called Getting Started with Small Business Premium. Overview of customer experience. ○○○ ??? ●● ● ● ●●

30. © Microsoft Corporation. All rights reserved. Overview of customer experience. Click each box. Administrator installation & setup Additional end user installation Purchase 1 2 3 Installing Office is easy, too. Once Stephan completes the online set up, each end user (Jay, Sharon, and Victor) receives an email with an Office 365 user ID, password, and link. They use their email to set up their computers. Example For details of end-user installation, see the online course called Getting Started with Small Business Premium. 1 2 3 Stephan has a PC, laptop, and Windows tablet with Office, plus a smartphone with Lync. Note: Office may be installed on up to 5 PCs or Macs for a single user, plus supported mobile devices. ○○○ ??? ●● ● ● ●●

31. © Microsoft Corporation. All rights reserved. Ready to use Office and services. Now that they are all ready to go, here’s some of what Stephan and his team can do: Set up a public website using the online web templates. View each other’s calendars to easily schedule meetings. Video conference. Access documents from any of the computers and devices that have Office 365. Next we’ll look at some typical customer questions. ○○ ??? ●● ● ● ● ● ●

32. © Microsoft Corporation. All rights reserved. Click to view question and answer. Your customers may have other questions. Click each box above to learn more about frequently asked questions and suggested answers. Frequently asked questions. ○ ??? ●● ● ● ● ● ●●

33. © Microsoft Corporation. All rights reserved. Click to view question and answer. Answer: One user license (Product Key) is included with each box of Small Business Premium. Organizations must purchase 1 Product Key per user. However, each user may install Office applications on up to 5 of the user’s own PCs or Macs, plus supported mobile devices. Example: If a small business customer has 4 employees and they will all use Office on their own computer, then the customer needs 5 Product Keys (licenses): one for the owner plus one for each employee/Office end user. Do I need more than one Office 365 Small Business Premium Product Key for my business? Frequently asked questions. ○ ??? ●● ● ● ● ● ●●

34. © Microsoft Corporation. All rights reserved. Click to view question and answer. Answer: Yes. When a customer saves a document in Office, the file is saved to a local SkyDrive folder on their PC, so they can access the file at any time— without an Internet connection. If the customer chooses to also save the file to SkyDrive Pro (included with Office 365 Small Business Premium), the next time the customer is online, the SkyDrive folder automatically syncs to SkyDrive in the Microsoft cloud. This allows easy access on the user’s multiple devices from anywhere. Can we access our documents if they are not online? Frequently asked questions. ○ ??? ●● ● ● ● ● ●●

35. © Microsoft Corporation. All rights reserved. Click to view question and answer. Answer: As the expiration date approaches, the Office 365 account administrator for your business will receive email reminders that it is time to renew. (Emails are sent 60 days, 30 days, 7 days, and 1 day before expiration.) The administrator can purchase a new Office 365 Small Business Premium license (Product Key) for each Office end user in the company/organization. How will I know when my Office 365 subscription is getting toward the end? Frequently asked questions. ○ ??? ●● ● ● ● ● ●●

36. © Microsoft Corporation. All rights reserved. Click to view question and answer. Answer: If a small business customer does not renew, there is a 30-day grace period when the business users can continue to use the service. After the 30-day grace period, the customer’s data is held but functionality is limited. (Users can open, view, and print their Office documents.) The customer can reactivate the subscription at any time during this period. After 120 days, the small business customer data is deleted from Microsoft servers. If we let our Office subscription expire or choose not to renew, what are the options for continuing to work with our company’s documents? Frequently asked questions. ○ ??? ●●●●●●●●

37. © Microsoft Corporation. All rights reserved. Business services: 25 GB business-class email and calendar 10 GB public website per company/organization 7 GB SkyDrive Pro storage per user Unlimited HD video conferencing** Summary. The latest Office applications: Familiar Office Professional applications—Word, Excel, PowerPoint, OneNote,* Outlook, Publisher,* Access,* and Lync* Ongoing product and service upgrades included. Annual subscription for single user. Each user can install on up to 5 of their own PCs or Macs, plus supported mobile devices. ??? ●●●●●●●●●

38. © Microsoft Corporation. All rights reserved. What do customers who purchase Office 365 Small Business Premium, get with their purchase? Select all that apply.  Cloud-based business services and tools (email, calendar, contacts, document storage, file sharing, instant messaging, conferencing, and so forth)  Office apps (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Access)  Skype™  User rights (1-year subscription per user)  Device rights (Office on up to 5 PCs or Macs for a single user, plus supported mobile devices) Check your knowledge. The correct responses are the first, second, fourth, and last choices. Now select the correct responses and click Submit. ?? ●●●●●●●●● ?

39. © Microsoft Corporation. All rights reserved. Who are the ideal customers for Office 365 Small Business Premium? Select all that apply.  All employees located in the same physical building or workspace.  1–10 employees, all or most of whom have multiple devices.  Want Office apps plus enterprise-grade business tools and services.  Have at least one employee who serves as an in-house IT professional.  Want to enhance their professional image with a public website. Check your knowledge. The correct responses are the second, third, and last choices. Now select the correct responses and click Submit. ? ●●●●●●●●● ?

40. © Microsoft Corporation. All rights reserved. Which of the following are true statements about the differences between Office Professional 2013 and Office 365 Small Business Premium? Select all that apply.  Office Professional 2013 is for 1 PC per user only; Office 365 Small Business Premium is for multiple devices per user.  Office Professional 2013 does not include Outlook; Office 365 Small Business Premium does.  The target user for Office Professional 2013 is a consumer; Office 365 Small Business Premium is for commercial users.  Office 365 Small Business Premium offers a public website as part of its services; Office Professional 2013 does not. Check your knowledge. The correct responses are the first, third and last choices. Now select the correct response and click Submit. ●●●●●●●●● ?

41. © Microsoft Corporation. All rights reserved. © 2013 Microsoft Corporation. All rights reserved. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Congratulations! You have completed the course. Please click on Submit Training on the left navigation to end this session and obtain credit for completing the course.