1. Business English: Viewing, Listening & Speaking 商务英语视听说 主讲人： Unit 1 Job Interview

2. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Learning Objectives After completing this lesson, students should be able to know:  understand what a trade fair is about;  know how to participate in a trade fair;  know how to conduct business at a trade fair. U1

3. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Unit 1 Contents Warm-up 1 Listening and Speaking 2 Language Focus 3 Viewing and Speaking 4 Case Analysis 5 U1

4. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Part I Warm-up What is your first consideration when you are looking for a job?  It can bring your ability and potential into full play.  It lets you have a sense of self-fulfillment.  high salary  nice co-worker  good employer  good environment  a big company, etc. （ Open ） e.g. the agreed Best job and most common reason(s), the most unique/strange choice or reason, etc. Brainstorm U1

5. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University GROUP DISCUSSION What advice will you give to your friend who is going to a job interview? GROUP DISCUSSION U1

6. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University USEFUL EXPRESSIONS OF GIVING ADVICE  If I were you / If I were in your position / If I were in your shoes, I would…  Why don’t you…?  You should perhaps…?  You’d better…  It might help if you…  I don’t think you should…  … U1

7. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University How to prepare for an interview (1)  4Ps: preparation, presentation, personality and positive attitude.  Dress appropriately.  Make full preparation for the interview: Learn about the position; Learn about the company or organization from their websites; Anticipate questions and prepare your responses. U1

8. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University How to prepare for an interview (2) Don’t forget to bring a pen/pencil and a writing pad. Pay attention to your manner: Be punctual; Be truthful; Don’t show off; Don’t badmouth. U1

9. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University How to succeed in your job interview U1

10. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Part II Listening and Speaking Shangri-La Hotel How much do you know of it? U1 Task 1 FAQs in job interviews

11. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University U1

12. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University You, a hotel management major graduating in two months, are applying for the position of Management Trainee at Shangri- La Hotel. The interviewer will ask you three questions. Read the questions and try to give a brief answer to each question. Refer to the hints if necessary. Then listen to the sample answer to each of the question. U1

13. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Q1. Tell me something about yourself. Hints:  position-required educational background  job-related experiences  your interest in the job U1

14. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Sample answers: Q1. I am graduating in June from ABC University and my major is hotel management. I am an ________, energetic person. I enjoy ________ very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent _____________ skills and a very positive attitude. My career aspiration is to become a successful ________. During my __________ at the Grand Hyatt, I worked as a ____________. My duties included offering friendly and efficient check-in and check- out service to guests, answering phone calls, taking and passing on massages to guests. I find that if I can make the guests happy, I will be very happy, too. Sample 1 U1

15. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check- out service to guests, answering phone calls, taking and passing on massages to guests. I find that if I can make the guests happy, I will be very happy, too. U1

16. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Q2. What are your strengths and weaknesses? Hints:  strengths: use examples that demonstrate skills required for the position  weaknesses: pick out one that will not disqualify you from the job and show you determinations to correct it U1

17. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Sample answers: Q2. I received ______ in several __________ English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and ____________. If something ______ my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of ______. I am now trying to improve by learning from others. Sample 2 U1

18. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. U1

19. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Q3. What makes you apply for this job? Hints:  your interest in the job and the company  learning opportunity and career advancement U1

20. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Interest and career development are two of my ________ in the choosing a job. Interest is the best __________. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career ___________ for all staff. The job ________ plan and individually ________ training program are really exciting and helpful for young people like me. Sample answers: Q3. Sample 3 U1

21. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Interest and career development are two of my criteria in the choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. U1

22. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Listen to a conversation between an interviewer and a candidate. Note down the inappropriate questions raised by the candidate and list your reasons. Then compare your answers with your partner’s. The first one has been done for you. Task 2 Inappropriate questions in job interviews U1

23. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Is that your wife, Mr. Carter? She is so beautiful. Avoid asking your interviewer personal questions or making personal comments. U1

24. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Is that your wife, Mr. Carter? She is so beautiful. Avoid asking your interviewer personal questions or making personal comments. Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only interested in your own needs and not those of the company, Wait until the interviewer raises these subjects to discuss them. What about the paid holidays, insurance, and things like that? How much time will it take for me to be promoted here? But in which cities do you you're your branches? And, where is your company based? It is un wise to ask about things your should have already know. You are only telling the interviewer that you haven’t done your home work. U1

25. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Follow-up practice Part III Language Focus Work in pairs. Listen to a job interview and note down the information about the candidate. Then role-play the job interview with your partner according to your notes. U1

26. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Listen…  Name: Cai Ning  Personality:__________________________________________  Strengths and weaknesses: ___________________________ ____________________________________________________ ___________  Work experience: __________________________________ _______________________________________________  Qualifications: ____________________________________ _____________________________________  Reasons for leaving last job: __________________________ _____________________________________________  Questions about the job: _____________________________ _____________________________________ U1

27. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University  Name: Cai Ning  Personality: serious-minded; calm; humorous; easy-going  Strengths and weaknesses: Strengths: the ability to work with all types of people Weaknesses: perfectionist; impatient  Work experience: six year’s financial industry with several companies; two years’ experience in an investment bank  Qualifications: graduated from Peking University in 2001,majoring in accounting; fluent English ; bookkeeping and accounting proficiency in English  Reasons for leaving last job: want to find a job that is challenging  Questions about the job: Would I be able to work abroad in one of you overseas branches? U1

28. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Part IV Viewing and Speaking Video 1 Applying for the position of financial consultant U1

29. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Watch the video and complete the table below. Reasons for joining the company Relevant work experience Questions Result of the interview U1

30. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University View… U1

31. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Reasons for joining the company ·It is one of the leading international consultant corporations which came to China after China entered WTO. ·Working in this company would give him the best chance to use what he has learned at university. Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Result of the interview Chen Bo will be notified of the final decision by Friday. U1

32. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Video 2 Applying for the position of Sales Manager U1

33. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University 1. Watch the video and decide whether the following statements are true (T) or false (F). 1) In the summers of 1996 and 1997,Merry worked as a salesgirl for this company in Guangzhou. 2) Merry passed TEM 8 at college, and she is good at oral English. 3) Merry has worked for United Butter for two years since she graduated from college. 4) Merry will be in charge of the marketing activities in southeast China. 5) Merry’s current annual income in United Butter is 150 thousand. F T F F T Key 下一页 U1

34. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University U1

35. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University  1) Sales Manager  2) Five years’successful experience at United Butter.  3) Brand manager  4) biscuits  5) Business Administration 2. Watch the video again, note down the key information about Merry Wang and construct the following resume for her. 上一页 U1

36. Business English: Viewing, Listening & Speaking 商务英语视听说 Foreign Languages College Hunan International Economics University Part V Case Analysis She is not likely to get the job because she did poorly in the interview. Things went wrong: ·Use filler words ( “ you know ” ) too many times. ·Bad-mouth former employer. ·Inappropriate answers to interviewer ’ s questions, e.g. … I would rather like to establish my own company … ·Ask inappropriate questions, e.g. Can I take time off for vacation? ·Self-conceit —‘’ have no weaknesses ’’. ·Too much emphasis on travel. Hints: U1

37. Business English: Viewing, Listening & Speaking 商务英语视听说 主讲人：