1. Learning Management with SuccessFactors

2. Agenda Introduction Business Goals / Benefits –> why do we do it?
Scope of this Project –> what will we do?
Project Approach –> how will we do it?
Project Schedule –> when will we do it?
Team Structure –> who will do what?
Next Steps

3. Introduction
Embedded in the “Process & Systems” part of the ToBeOne program, the SuccessFactors suite will become the cornerstone for a full Talent Management Solution for Barco.
The integration of the SuccessFactors suite and SAP HCM results in the HCM Hybrid solution which we are currently building.
The second implementation phase is the Learning Management module of SuccessFactors.

4. HR / IT Program Schedule 2011 – ‘12
Performance Mgt
Int / Ext Training
SuccessFactors
BizX Reporting
Hybrid
solution
Reward Management
Recruit
ment PP
Profit Plan Study
Tool still to be confirmed.
SAP HCM
SAP Core HR
Q4 ‘11
Q1 ‘12
Q2 ‘12
Q3 ‘12
Q4 ‘12
Q1 ‘13

5. Business Goals
Why do we do it?

6. Business Goals / Benefits of LMS
AS IS
Current training application:  
Does not meet the need of customer training registration
No reporting possibility
Limited ability to add functionality and to scale
Designed as admin tool; user unfriendly
Not widely used across Barco WW
Stand-alone system, interfaces non-existing
Excel sheets to capture data is still used at many sites; inefficient, unreliable, and data not centrally available
Increasingly demanding quality standards, leading to non-compliance issues
TO BE
One central database for all training worldwide, both for external partners and for employees.
To improve the speed and quality of management decisions, by flexible access to accurate data
Users and admins experience simplicity, transparency and ease of use 
Attractive and easy access of training data for internal and external users
Userfriendly and efficient system for admins
Enriched functionality and reporting
Integrated system
Link to CRM, finance, BarcoZone, My.Barco.com,
With other MyCareer modules
E-learning capabilities
Fully support the implementation of the Channel strategy

7. Scope of the Project
What will we do? 7

8. Scope of the Project
The objective of this project is to implement the Barco Learning process supported by the LMS module of SuccessFactors.
Two variants of the same process will be used depending on the target group:
Learning for internal employees (integrated with MyCareer Performance Management)
Learning for external users (customers, partners) as part of Barco’s service portfolio (cfr Sales Newsletter dd Jan 26th)
The project team will cover both variants at the same time.

9. Project Approach
How will we do it? 9

10. SuccessFactors ENABLE Methodology
ngagement Initiation
Formal kick-off, project planning, software installation. N
ormalize Functionality
Identify configuration requirements
SUCCESSFUL IMPLEMENTATION A
pplication Configuration
Configuration, develop prototype B
asic Modifications
Integrations, data migrations, constructing the look & feel, testing, QA L
earning Landscape
Administrator and role-based training E
nterprise Rollout
Go-live plan, readiness review, production rollout, transition to support

11. Phase 1: Engagement Initiation
Prepare Project Plan
Clearly define tasks, timeline and responsible parties
Project Kick-Off
Set expectations with stakeholders and confirm high level schedule
Review objectives and critical success factors
Provide Project Team Orientation
Provide initial application overview to core project team
Change Management Strategy Workshop
Guide team through change management planning workshops
Installation of Application
Conduct installation of LMS application 11

12. Phase 2: Normalize Functionality
Configuration Workshops
Map Barco’s business processes to LMS
Make configuration decisions
Technical Workshops
Review of technical implementation requirements – data migration
Configuration Workbook
Configuration Workbook documents processes, application configuration settings, business decisions, functional specification for technical requirements
Milestone Review 12

13. Phase 3: Application Configuration
Configuration of system based on decisions made in workshops
Configuration Verification
Review and user acceptance testing of configuration and evaluation of business processes / workflow scenarios
Results may require changes to Configuration Workbook 13

14. Phase 4: Basic Modifications
Modifications/Extensions
Discuss team policy for modifications
System Interfaces / Integration
Technical design, development, and documentation of required interfaces
Verification and Validation
Unit and system testing 14

15. Phase 5: Learning Landscape
On-Site Training
SuccessFactors Trainer goes to customer site
Training topics aligned to specific implementation
Training Consulting and Material Customization
Full analysis of audience, training needs
Materials can be customized to match Barco’s functionality and look 15

16. Phase 6: Enterprise Rollout
Go Live Preparation and Go Live Support
Prepare production environment
Develop go live plan
Implement go live plan and provide assistance as required
Transition to Customer Support
Formal transition to SuccessFactors Customer Support organization for product related issues and questions
Lessons Learned & Project Reviews 16

17. Project Schedule
When will we do it? 17

18. Learning Management – Project Schedule
System Technical Ready
Solution Design
Kick-off
SOW
T&T Strategy
UAT
Configurate WS WS WS WS
Involve all process owners
Unit Test
Involve HR business partners
System Realization
Testing
Involve Sales & Finance key-users
Integration
- SAP HCM
- MyBarco
- Finance
Final data upload
Data preparation
Masterdata activities
Start using LMS
Training
Strategy
Training Material
User Training
Strategy
Communicate
Communication
Project Mgt SC SC SC SC SC
February
March
April
May
June
July

19. Team Structure
Who will do what? 19

20. Team Structure – Keys to Success
A multi-disciplinary team will combine their skills and knowledge in order to make this project a success.
This project team will consist of resources from HRIS, Barco University, IT and SuccessFactors
Steve Cooleman
Diane Leonard
Martine Traen IT IT IT
Stijn Hoegaerts
James Micallef
Sam De Potter
Ravi Prakash SF
Monique Carpaij
Trainer (tbn)
Barco University
and HRIS
Wim Barbaix
Jan Van Acoleyen
Scott Nipper
Rishabh Pandey
Eric Faes
Marieke Schietgat 20 20

21. Roles and responsibilities (1/3)
Project Steering
Project Sponsors HR IT
Jan
Diane
Responsibilities
Validate the target business processes and success criteria
Enforce the chosen processes and tools in his scope
Make resources available
Monitor project progress to drive it to a successful delivery
Make IT resources available
Guarantee delivery of IT parts in the project
Steering committee will be updated on regular basis (every month)

22. Roles and responsibilities (2/3)
Project delivery
Project Team HR IT
SuccessFactors
Sam
Stijn
James Micallef
Responsible and accountable for
As Global HR Process Owner:
Coordination of all business aspects like
Organizational changes
Translations
Procedures
Documentation
Business training
User acceptance testing
Internal- & external communication
Main point of contact for the IT project manager
Building his HR project team
As IT Project Manager :
Manage the project (budget, scope, planning, resources, risks)
Optimize the business processes within the scope of the project
Communicate & execute delivery of IT parts in the project
Maintain vendor relationship
As SF Project Manager :
Act as the primary point of contact.
Deliver detailed Statement of Work (SOW)
Coordinate collecting information and bringing in other SF professionals as needed
Provide consulting and technical expertise
Assist with the System Configuration

23. Roles and responsibilities (3/3)
Project delivery
Project Team HR IT
SuccessFactors
Monique
Steve / Martine
 James / Ravi
Responsible and accountable for
As Process Owner:
Define global HR learning process
Obtain approval and buy-in from impacted divisions and departments within different regions (HR, Sales, Finance)
Perform user acceptance testing (UAT)
Assure end-user training
Build HR project team and key-user network together with global process owner
Wim
Scott
Marieke
Eric
Rishabh
As IT BDA / Functional Analyst:
Optimize the business processes within the scope of the project
Coordinate UAT sessions
Support creation of training material
Create interfaces from and to SF Learning
Facilitate workshops
Configure tool (together with Barco)