2. COMN3112 3.0 Problematic Communication in Organizations Lecture 1a WELCOME!

3. ORGANIZATIONS PRODUCTS OF HUMAN COMMUNICATION BUT THEY SHAPE HOW WE TALK AND WITH WHOM WE TALK. THIS COURSE IS ABOUT THE EFFECTS OF ORGANIZATIONAL STRUCTURE AND CULTURE ON THE QUALITY OF OUR TALK IN ORGANIZATIONS HINT IN THE TITLE – “PROBLEMATIC” WE DON’T GET WHAT WE WANT AS INDIVIDUALS OR AS WORK GROUPS TALK CAN BE COMPETITIVE AND CONFLICTFUL INSTEAD OF COOPERATIVE

4. ORGANIZATIONAL STRUCTURE AND CULTURE AFFECTS WHERE “PROBLEMATIC” TALK IS LIKELY TO OCCUR – AND WHEN TALK CAN TURN FROM COOPERATIVE TO CONFLICTFUL WE WILL START WITH A DETAILED REVIEW OF THE IP COMMUNICATION MODEL FOR 2111 STUDENTS THIS WILL BE A QUICK REVIEW THEN REVIEW MY THREE MODE MODEL OF TALK TO SEE WHICH TYPE OF TALK OCCURS MOST OFTEN IN ORGANIZATIONAL LIFE WHICH TYPE COULD MORE EFFECTIVE IN DIFFICULT SITUATIONS

5. COMN 3112 IS A BLENDED LEARNING COURSE COMBINES ELEMENTS OF “LIVE” FACE- TO-FACE TEACHING A ONE HOUR PER WEEK TUTORIAL YOU MUST SIGN UP FOR AND ATTEND PLUS CONTENT DELIVERED ON LINE COURSE LECTURES HAVE BEEN VIDEOSTREAMED AND ARCHIVED AVAILABLE ON A WEEKLY BASIS ON THE COURSE WEB SITE.

6. THIS COURSE IS TIME- TESTED FOR NINE YEARS WE HAVE DEVELOPED TESTED AND RUN THIS COURSE IT’S RATED VERY HIGHLY BY THE STUDENTS WHO HAVE TAKEN IT –IN TERMS OF THE QUALITY OF THE CONTENT, THE TEACHING AND THE ON- LINE EXPERIENCE WE HOPE YOU WILL ALSO LEARN AND ENJOY

7. ONE TEXT REQUIRED Communicating in Organizations: People, Processes and Problems by Dalton Kehoe, Pearson Education Canada, Custom Publication, 2012

8. COURSE TEXT Available Two Places –York Book store –OR –Discount Text Books has some –4699 Keele St. (in Plaza across from the main entrance to York on Keele - Last unit south next to Tim Horton’s) –Cheaper than York

9. Course Web Site http://comn3111.thetalkpage.com The “Go to” heart of the course

10. Course News GO AT LEAST ONCE A WEEK

11. Course News

13. LECTURE SCHEDULE

14. Course News

15. VIDEO LECTURES

16. The video is being mounted on your desktop! The First Thing You’ll See

17. The Next Thing You’ll See COMN 3311 COMMUNICAITON IN ORGANIZATIONS The video starts playing automatically. Slider

18. THE LECTURES MOUNTED EACH FRIDAY FOR 14 DAYS NO LECTURE LONGER THAN 30 MINUTES, MANY SHORTER AVERAGE LENGTH – ABOUT 25 MINUTES EMBEDDED VIDEOS ONLY PLAY IN THE LEFT HAND WINDOW WHERE I WALK AND TALK GO IN EVERY WEEK REGULAR ATTENDANCE RELATES TO HIGHER GRADES ON EXAMS

19. Course News

20. Only Course Password For the Additional Readings there is a Password –3112pass

21. AGAIN, THAT’S

22. SUBMITTING ASSIGNMENTS

23. Course News

25. To submit essays electronically: Enter name and student number Choose your TA Paste your essay into the appropriate area Please note: You are still required to hand in a hard copy of your work COMN 3311 Assignment Submissions

26. You will receive a confirmation number after you submit your assignment. Don’t wait until the last minute to send in your paper. If the system closes you out at 11:59 pm on the night of the due date, it’s the system clock that counts not the clock on your computer. COMN 3311 Assignment Submissions

27. Course News

29. ProfTalk

30. We’ve covered the basics of the course. Please go to tutorial in the first two weeks and be sure you are on the tutorial list. We ask students every year to give advice to new students…it’s always the same: –Keep Up With The Lectures! IN CONCLUSION

31. Enjoy the course. See you at the exam. IN CONCLUSION