1. Chapter 10 Proposals and Formal Reports

2. Proposals - persuasive offers: - solve problems - provide services - sell equipments - Request For Proposal (RFP) - Ability to write effective proposals

3. Format of Proposals Preliminary Introduction Background, Problem & Purpose Plan & Schedule Staffing Budget Authorization Supplementary

4. Writing Reports Outlines & headings - Best way to organize - Main points become the main headings - Functional and talking headings Functional; Introduction, Analysis.. Talking: Inadequate Parking Spaces, …

5. Researching Data Secondary Data Print Resources – Books, Periodicals Online Databases The Web Search Tools

6. Primary data Survey: mail Interview Observation Experimentation

7. Documenting Data Purpose - Strengthen arguments - Protects writer - Instructs reader Citation (how) - As noted by Guffey & Almonte (2007), writing involves... - Writing involves a systematic process (Guffey, M. & Almonte, R., 2007).

8. Citation in References MLA or APA Newspaper: Unemployed graduates on the rise. (2006, March 8). Berita Harian. p. 24. Book: Guffey, M. & Almonte, R. (2007). Essentials of business communication. Singapore: Thomson. Company Web site: Academic staff of UKM. (2006). Universiti Kebangsaan Malaysia. Retrieved March 1, 2007, from http://ewarga2.ukm.my/academiccv/search.cfm

9. Illustrating Data Purpose of Visuals - clarifying, summarizing and emphasizing info. Identify Visuals (e.g Figure 1: … or Table 1: … ) Refer Visuals to Reader ( e.g. Figure 1 shows …) Give Credit to Source

10. Types of Visuals Tables Charts (bar, pie, flow & organization) Graphs

11. Format of Final Report Prefatory Parts Title page Letter/Memo of Authorization Letter/Memo of Transmittal Table of Content Executive Summary

12. Body of Report - Deductive or Inductive strategy Introduction Background Analysis / Findings Conclusions Recommendations

13. Supplementary Parts References Appendix