4. ?

6. Scenario:Best Practice:

8. Scenario:Best Practice:

9. Dynamic s CRM SQL Server Reporting Services Report Viewer SQL Server CRM App Pool (DOMAIN\CRMService) PrivReportingGroup PrivUserGroup Connection: User = User ID Password = Org 2 3 4 Browser CRM User Account (DOMAIN\SDUROW) Run Report Security Context SQL Query Set context_info = @userid 6 Connector Retrieve Multiple CallerId= userId 1 4 4

10. Scenario:Best Practice:

11. Filtered SQL View http://blogs.msdn.com/b/crminthefield/archive/2011/09/29/crm-online- performance-enableretrievemultipleoptimization.aspx SDK Query OR

12. Scenario:Best Practice:

14. Scenario:Best Practice:

16. Scenario:Best Practice:

17. Contoso Marketing User A Sales South User D North User E User BUser C

18. Scenario:Best Practice:

22. Dynamic s CRM Set Workflow READY 2 Async Operations Async Server NameStatusPostpone Until My WorkflowWaiting10/2/2013 My WorkflowReady My WorkflowWaiting15/4/2013 Workflow IdEntity Attributes My WorkflowLast Date Included in Campaign Date Updated 1 Get All READY Workflows 3 Workflow Dependencie s Query Dependencies 4 Contacts Query Updated Date 5 Postpone 6

23. Scenario:Best Practice:

24. Workflow Operations Failed The total number of workflow operations that failed for all organizations in the deployment. Workflow Operations Failed with Retry The total number of workflow operations that failed and then tried again to execute for all organizations in the deployment. Workflow Operations Outstanding The current number of workflow operations outstanding. This includes in-memory queued items for all organizations in the deployment.

25. Scenario:Best Practice: