1. E-Commerce Group 7 Justin Jones Ashley Robinett Jonathan Bull

2. E-Commerce what is it? what is it?

3. E-Commerce E-Commerce  Total Sales in 2005, $86.3 Billion  Accounted for 2.3% of total sales in 2005

4. E-Commerce Ebay  2003- Revenues of $2.16 Billion  2004- Revenues of $3.27 Billion  2005- Revenues of $4.55 Billion  2003- Revenues of $5.26 Billion  2004- Revenues of $6.92 Billion  2005- Revenues of $8.49 Billion

5. E-Commerce Key Words  E-Commerce- the distributing, buying, selling, marketing, and servicing of products or services over the Internet and other computer networks  Electronic Data Interchange- the computer-to- computer transfer of transaction information, such as invoices and purchase orders, in standard format

6. E-Commerce History  1968- EDI introduced  1984- ASC X12 standard established  1992- CompuServe offers online retail products, and Marc Andreessen begins work on Mosaic Browser  1994- Netscape provides online browser, and Secure Sockets Layer  1995- Ebay and Amazon.com launched

7. E-Commerce  1998- DSL provides high speed Internet access  1999- E-commerce revenues reach $20 Billion  2000- US government extends the moratorium on Internet taxes

8. E-Commerce Success Factors in E-Commerce –Technical and Organizational Aspects  Providing Reliability and Security  Constructing a commercially sound Business Model  Staying on the Cutting Edge of Technology

9. E-Commerce Success Factors in E-Commerce –Customer Oriented  Providing value to customers  Providing service and performance  Providing incentives for customers to buy and return  Providing personal attention

10. E-Commerce E-Commerce Problems  Inability to understand customers  Failure to understand the market  Failure to coordinate and follow a plan  Providing secure transactions for online users

11. Product Suitability  Digital Products vs. Non-digital Products Acceptance of E-Commerce  Security  Lack of Instant Gratification  Accessibility of E-Commerce  Social Aspect of Shopping E-Commerce

12. E-Commerce Advantages –Easy and secure way for customers to order –Operating on the cutting edge of technology –Agility to respond quickly to changes in the economic, social and physical environment –Personal attention minus sales personnel –Availability of merchandise not found locally –Price comparisons

13. E-Commerce Future of ofE-commerce