1. THE CONSULTATION HAIR, SCALP & CONSULTATION

2. CONSULTATION FACTORS TO CONSIDER Consultation is the key to success. Communicate with your client, discuss their needs and consider all these factors: Head Shape Nose Forehead Glasses Neck Jaw Line Personality Body Shape Occasion Height Lifestyle Style Hair Texture Growth Patterns Condition Hair Length Density Face Shape Oval Round Oblong Square Heart Shape Pear Shape

3. CONSULTATION A hairstyle should be considered part of the complete ensemble of a person’s appearance including clothes, make-up and accessories. Before attempting a new style, communicate with your client so you can analyse their requirements. Six main factors to consider:- 1. FACIAL STRUCTURE The proportions, balance and distribution of a hairstyle should relate to the clients facial structure. 2. PROBLEM FEATURES Problem features should be disguised so that the eye is drawn away from them, to the more attractive features. 3.HAIR TEXTURE Fine hair is naturally weaker therefore style management and aftercare is of foremost importance. Medium hair adapts to any style and is easy to manage. Coarse hair can look ‘wild’ if maintenance and hair care products are neglected.

4. CONSULTATION A hairstyle should be considered part of the complete ensemble of a person’s appearance including clothes, make-up and accessories. Before attempting a new style, communicate with your client so you can analyse their requirements. Six main factors to consider:- 4. HAIR GROWTH PATTERNS Strong hair growth patterns may make a required hairstyle impossible. It is important to be aware of:- Widow’s Peaks, Double Crown, Cow’s Licks and Nape Whirl/Licks. 5. PERSONALITY You have to be aware that sudden style/colour changes will draw attention to a client from others. You must make sure that the style/colour you intend to do on a client will make her feel comfortable (Don’t bully a client into something you want to do!). 6. LIFESTYLE A lot of assumptions are made about lifestyle - the most important factor to consider is how much time the client gives to her own grooming rather than stereotyping.

5. The proportions, balance and distribution of a hairstyle should relate to the client facial structure. 1. FACIAL STUCTURE OVALLONGROUND SQUAREHEART-SHAPEDPEAR-SHAPEDRECTANGULAR

6. Illustrate the four face shapes below and explain which hairstyle is best suited to each or find pictures in magazines of face shapes and say how their hairstyle is good or bad for each shape FACE SHAPES OVALSQUAREROUNDLONG

7. Problem features should be disguised so that the eye is drawn away from them, to the more attractive features. 2. PROBLEM FEATURES

8. Fine hair is naturally weaker therefore style management and aftercare is of foremost importance. Medium hair adapts to any style and is easy to manage. Coarse hair can look “wild” if maintenance and hair care products are neglected. 3. HAIR TEXTURE FINEMEDIUMCOARSE

9. 4. HAIR GROWTH PATTERNS Strong hair growth patterns may make a required hairstyle impossible. It is important to be aware of :- Cowlick Nape Whorls Widow’s Peak Double Crown

10. WHICH HAIR GROWTH PATTERNS CAN YOU SEE HERE ? 4. HAIR GROWTH PATTERNS ?? ??

11. 5.PERSONALITY 6.LIFESTYLE You have to be aware that sudden style/colour change will draw attention to a client from others. You must make sure that the style/colour you intend to do on the client will make her feel comfortable (don’t bully a client into something you want to do). A lot of assumptions are made about lifestyle - the most important factor to consider is how much time the client gives to her own grooming rather than stereotyping.

12. WHAT TESTS ARE CARRIED OUT TO DETERMINE THE CONDITION OF THE HAIR AND SCALP? AND WHAT TESTS NEED TO BE CARRIED OUT IF UNSURE WHETHER TO GO AHEAD WITH THE SERVICE? TESTS

13. TEST RESULTS TESTACTION TO TAKE IF POSITIVE SKIN POROSITY ELASTICITY INCOMPATABILITY Q. WHY SHOULD TEST RESULTS BE RECORDED ON RECORD CARD?

14. 1.Introduce yourself. 2.Sit with the client and ‘mirror’ them. 3.Smile. 4.Have eye contact with the client at all times. 5.Do not sit too close to the client. 6.Listen carefully to what your client is saying. 7.Ask open questions. 8.Use style books. 9.Repeat what the client has said. 10.Examine the client’s hair and scalp. TEN POINTS TO COMMUNICATE WITH YOUR CLIENT

15. 1.“Hairdressers communicate with their clients in many ways. 2.Below is a list of the tools and techniques that hairdressers use to communicate. 3.List some of the advantages and the disadvantages of using these tools and techniques.” COMMUNICATION TECHNIQUES AND TOOLSADVANTAGESDISADVANTAGES Body language (smiling, mirroring, nodding, eye contact, touching) Verbal (speaking) Written (leaflets, manufacturer’s instructions, record cards) Diagrams (style books, shade guides, drawings, demonstrations)

16. 1.THE HAIR 2.THE SKIN 3.THE CONSULTATION 4.THE SKILL OF COMMUNICATION RECAP THE WORKSHOP