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Three Unknown but Proven Digital Strategies to Convert Prospects into Appointments & Walk-Ins David Solar David Solar I Catalogs.com I davids@catalogs.com What’s worked for Brandon Honda The #1 volume Honda Dealer on the West Coast of Florida
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David Solar I Catalogs.com I davids@catalogs.com
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Who’s speaking at this workshop? A. David SolarB. Rocky Fan C. With Catalogs.comD. All of the above
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David Solar I Catalogs.com I davids@catalogs.com Who’s speaking at this workshop? D. All of the above
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David Solar I Catalogs.com I davids@catalogs.com
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SAMPLE MERCHANTS
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David Solar I Catalogs.com I davids@catalogs.com
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What kind of hair product does Shaun Raines from DealerOn use? A. HairsprayB. Mousse C. GelD. All Natural
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David Solar I Catalogs.com I davids@catalogs.com What kind of hair product does Shaun Raines from DealerOn use? D. All Natural
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David Solar I Catalogs.com I davids@catalogs.com What is the average conversion rate of a Dealer’s website? A. 1% - 2%B. 7% - 9% C. 4% - 5%D. 2% - 3%
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David Solar I Catalogs.com I davids@catalogs.com What is the average conversion rate of a Dealer’s website? D. 2% - 3%
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We All Know How It Works 1) # in-market 2) % respond 3) % schedule or walk-in 4) % confirm 5) % buy David Solar I Catalogs.com I davids@catalogs.com
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Where do you gain control in the process? A. ProspectsB. Responders C. Appointments & Walk-InsD. Buyers
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David Solar I Catalogs.com I davids@catalogs.com Where do you gain control in the process? B. Responders
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In-Market Pool No control over a person’s: Life Events Credit Finances Needs David Solar I Catalogs.com I davids@catalogs.com
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Name 5 digital channels you can use to reach In-market shoppers A. C.D.
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Digital Marketing Channels Email, SEO & SEM, Paid Search, Display Ads, Mobile Ads, Social Media Classifieds, Third Party Websites David Solar I Catalogs.com I davids@catalogs.com
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Hard to Measure ROI However, it’s necessary David Solar I Catalogs.com I davids@catalogs.com
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The Big Challenge Stand Out! David Solar I Catalogs.com I davids@catalogs.com
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More Advertisers Than Ever Before David Solar I Catalogs.com I davids@catalogs.com
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More Advertisers Than Ever Before “In 2016, digital display ad spending will eclipse search ad spending in the US for the first time. emarketer.com David Solar I Catalogs.com I davids@catalogs.com
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How much did the Automotive industry spend on digital advertising in 2015? A. 5.2 billionB. 7.3 billion C. 1.9 billionD. 4.8 billion
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David Solar I Catalogs.com I davids@catalogs.com How much did the Automotive industry spend on digital advertising in 2015? B. 7.3 billion (up from 6.2)
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More Advertisers Using The Same Programs & Channels Same Marketing Companies Same Marketing Programs Same Marketing Channels Same Marketing Creative David Solar I Catalogs.com I davids@catalogs.com
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Everyone Is Using The Same Message Hi my name is David David Solar I Catalogs.com I davids@catalogs.com
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SO…IF… Same Lake Same Lures Thousands More Hooks More Dollars Why are some achieving better results? David Solar I Catalogs.com I davids@catalogs.com
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Customer Engagement You spent millions on the dress and tuxedo All eyes are on you… Don’t freeze now or someone will steal your date! David Solar I Catalogs.com I davids@catalogs.com
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Efficiency Achieving maximum productivity with minimum wasted effort or expense How many more fish could you be catching with your ad dollars? David Solar I Catalogs.com I davids@catalogs.com
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Efficiency + Engagement VOLUME Volume = Conversion Let’s look at 3 examples being used by the number 1 volume Honda dealer on the west coast of Florida David Solar I Catalogs.com I davids@catalogs.com
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Who was Rocky’s opponent in Rocky II? A. Clubber Lang / Mr. TB. Ivan Drago / Dolph Lundgren C. Apollo Creed / Carl Weathers D. Tommy Gunn / Tommy Morrison
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David Solar I Catalogs.com I davids@catalogs.com Who was Rocky’s opponent in Rocky II? C. Apollo Creed / Carl Weathers
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David Solar I Catalogs.com I davids@catalogs.com
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Today’s Specials
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Challenge OEM Compliant Specials Cut Down Staff Discrepancies Quick Trim Comparison Solution: Today’s Specials Page David Solar I Catalogs.com I davids@catalogs.com
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What Is It? Website Landing Page Specials For Today Unique Presentation Lead Generator David Solar I Catalogs.com I davids@catalogs.com
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Why It Works Fast Create Urgency Discounted Pricing Cross Sell Call To Action David Solar I Catalogs.com I davids@catalogs.com
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How It’s Engaging & Efficient Converts Leads Daily Returns David Solar I Catalogs.com I davids@catalogs.com
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Deployment Display Ads Social Media Ads Mobile Ads Website David Solar I Catalogs.com I davids@catalogs.com
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BUTTON ON WEBSITE Deployment
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David Solar I Catalogs.com I davids@catalogs.com CHOOSE A MODEL Deployment
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David Solar I Catalogs.com I davids@catalogs.com FORM LEAD TO SEE OFFER Deployment
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David Solar I Catalogs.com I davids@catalogs.com TRIM COMPARISON PURE PRICING LIMITED AVAILABILITY CALLS TO ACTION CROSS-SELLING FEATURE COMPARISON Deployment
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David Solar I Catalogs.com I davids@catalogs.com What is the most frequently accessed content on a Dealership’s website? jdpower.com A. Model InventoryB. Searching Inventory C. SpecialsD. Vehicle Pricing
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David Solar I Catalogs.com I davids@catalogs.com What is the most frequently accessed content on a Dealership’s website? jdpower.com A. Model Inventory 42%B. Searching Inventory 40% C. Specials 36%D. Vehicle Pricing 61%
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David Solar I Catalogs.com I davids@catalogs.com What is the original name of Independence Hall? A. Capital HallB. Independence Center C. Pennsylvania State HouseD. Pennsylvania Liberty Hall
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David Solar I Catalogs.com I davids@catalogs.com What is the original name of Independence Hall? C. Pennsylvania State House
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David Solar I Catalogs.com I davids@catalogs.com
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Challenge Engaging Experience Increase Discovery Capture & Keep Attention Solution: Dynalog - Interactive Catalog David Solar I Catalogs.com I davids@catalogs.com
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What Is It? Interactive Catalog (Flipbook) Syncs with Inventory Responsive Design David Solar I Catalogs.com I davids@catalogs.com
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Why It Works Increases Discovery Responsive Fun & New Automatically Updates Deployable Across All Channels Enhances Website David Solar I Catalogs.com I davids@catalogs.com
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Engaging & Efficient More Inventory Per View Continued Use Versatile Deployment David Solar I Catalogs.com I davids@catalogs.com
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CATALOG COVER
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David Solar I Catalogs.com I davids@catalogs.com CATALOG INSIDE INTERACTIVE OPTIONS TEXT CATALOG TO PHONE CATEGORIES
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David Solar I Catalogs.com I davids@catalogs.com QUICK VIEW CROSS-SELL & UP-SELL INVENTORY LINK TO VDP OR FORM
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David Solar I Catalogs.com I davids@catalogs.com RESPONSIVE DESIGN CALL DEALERSHIP BUTTON
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David Solar I Catalogs.com I davids@catalogs.com USED IN DIGITAL CHANNELS David Solar I Catalogs.com I davids@catalogs.com Email Display SMS Social
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David Solar I Catalogs.com I davids@catalogs.com USED ON WEBSITE WEBSITE BUTTON
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David Solar I Catalogs.com I davids@catalogs.com USED IN SHOWROOM TEXT CATALOG TO PHONE BUTTON
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Jdpower.com “The phenomenon of ‘showrooming’ at new vehicle dealerships, where potential buyers use their mobile devices to verify information and price shop while at the dealership, will continue to grow. Shoppers are gathering information digitally up to moment the deal is signed, which underscores the need for ensuring mobile websites and apps have up-to-date and accurate information.” David Solar I Catalogs.com I davids@catalogs.com
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What percentage of shoppers use a personal device to shop dealer inventory? Jdpower.com A. 20%B. 55% C. 34%D. 18%
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David Solar I Catalogs.com I davids@catalogs.com What percentage of shoppers use a personal device to shop dealer inventory? Jdpower.com A.B. C. 34%D.
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Results 42.3% New Inventory Viewed Per Open 86.49% Used Inventory Viewed Per Open David Solar I Catalogs.com I davids@catalogs.com
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Case Study New & Used Car Catalog Emailed To 48,887 - 1 Deployment David Solar I Catalogs.com I davids@catalogs.com DYNALO G STATS 15% EMAIL OPEN RATE 2,585 NEW & USED CATALOG OPENS 93 CARS SOLD $10 COST PER CAR SOLD WEBSITE STATS 3:40 ADDITIONAL TIME ON WEBSITE 7 ADDITIONAL WEBSITE PAGE VISITS 1255 SALES & SERVICE APPOINTMENTS SET USED CAR CATALOG REPORT
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David Solar I Catalogs.com I davids@catalogs.com Case Study New & Used Car Catalog Emailed To 48,887 - 1 Deployment David Solar I Catalogs.com I davids@catalogs.com DYNALO G STATS 15% EMAIL OPEN RATE 2,585 NEW & USED CATALOG OPENS 93 CARS SOLD $10 COST PER CAR SOLD WEBSITE STATS 3:40 ADDITIONAL TIME ON WEBSITE 7 ADDITIONAL WEBSITE PAGE VISITS 1255 SALES & SERVICE APPOINTMENTS SET USED CAR CATALOG REPORT
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David Solar I Catalogs.com I davids@catalogs.com Case Study New & Used Car Catalog Emailed To 48,887 - 1 Deployment David Solar I Catalogs.com I davids@catalogs.com DYNALO G STATS 15% EMAIL OPEN RATE 2,585 NEW & USED CATALOG OPENS 93 CARS SOLD $10 COST PER CAR SOLD WEBSITE STATS 3:40 ADDITIONAL TIME ON WEBSITE 7 ADDITIONAL WEBSITE PAGE VISITS 1255 SALES & SERVICE APPOINTMENTS SET USED CAR CATALOG REPORT
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David Solar I Catalogs.com I davids@catalogs.com
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Advantage Club David Solar I Catalogs.com I davids@catalogs.com
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Challenge Incentive for First Time Buyers Reach Pre In-Market Shoppers Increase Repeat Business Solution: Advantage Club David Solar I Catalogs.com I davids@catalogs.com
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What Is It? Membership Card Similar to Walgreens Rewards Card Discounts & Rewards David Solar I Catalogs.com I davids@catalogs.com
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Why It Works Adds Value Easy Free To Anyone Tangible Incentives Minimal Cost to Dealer Exclussive David Solar I Catalogs.com I davids@catalogs.com
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Engaging & Efficient Multiple Uses Repetitive Use David Solar I Catalogs.com I davids@catalogs.com
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Deployment Website Add-on to email creative David Solar I Catalogs.com I davids@catalogs.com
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Deployment David Solar I Catalogs.com I davids@catalogs.com WEBSITE BUTTON
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David Solar I Catalogs.com I davids@catalogs.com EXCLUSIVE BRANDED CARD LEAD FORM REPEAT BUSINESS Deployment
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David Solar I Catalogs.com I davids@catalogs.com HUGE INCENTIVE REPEAT SERVICE REPEAT VEHICLE PURCHASES PREFERED - PACKAGING Deployment
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David Solar I Catalogs.com I davids@catalogs.com What percentage of Americans belong to a rewards program that allows them to save on fuel? Exentus A. 34%B. 54% C. 21%D. 70%
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David Solar I Catalogs.com I davids@catalogs.com What percentage of Americans belong to a rewards program that allows them to save on fuel? Exentus B. 54%
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David Solar I Catalogs.com I davids@catalogs.com What is Rocky’s strategy to beat Apollo in Rocky II A. Fight Right HandedB. Go To The Body C. Counter PunchesD. Be The Aggressor
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David Solar I Catalogs.com I davids@catalogs.com What is Rocky’s strategy to beat Apollo in Rocky II A. Fight Right Handed
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Catch Them By Surprise Do unexpected things! Do things no one else is doing! David Solar I Catalogs.com I davids@catalogs.com
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Share an important takeaway from this session using hashtag #DD20 for a chance to win an iPad Contact Info Full Name: David Solar Company: Catalogs.com Job Title: Business Development – Senior Consultant Email: davids@catalogs.comdavids@catalogs.com Direct: 954-908-7122
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