1. Year 12 – People in Business Unit 2 Motivation at Waitrose

2. TASK Design and write a booklet entitled “Rewards and Benefits”, which is to be given to new members of staff at Waitrose, as part of their induction. This should explain to them the way in which the company looks after and motivates their employees. You are going to use each of the staff as a case study and should look at the differences between perks given to different levels of staff.

3. A01- Marked out of 24  Mark Band one ( 1-6 marks)  Examples are COLLATED to illustrate some methods of motivation used to retain staff  Mark Band Two (7-12 marks)  Examples are USED to illustrate some methods of motivation used by the Business to retain staff  Mark Band Three ( 13-18 marks)  REALISTIC examples are used to illustate the methods of motivation used by the Business to retain staff  Mark Band Four (19-24 marks)  REALISTIC AND DETAILED examples are used to illustrate methods of motivation used by the Business to retain staff

4. Exam Board Advice!! ‘ It would be helpful to see candidates develop their work on Motivation by clearly relating to the workforce planning of the Business’ At MB4, this would be a detailed and comprehensive description, the candidate recounting in their own words and in context of Waitrose

5. Introduction Watch the following video clip:- http://www.bbc.co.uk/bitesize/higher/busi ness_management/human_resource_ma nagement/motivation_payment_methods/ revision/1/http://www.bbc.co.uk/bitesize/higher/busi ness_management/human_resource_ma nagement/motivation_payment_methods/ revision/1/ Write an introduction that explains what motivation is and why having a motivated workforce is important to Waitrose Explain the difference between financial and non financial rewards

6. Waitrose- The Partnership Study the following video clip http://jlpjobs.com/the-road-to- partnership/preparation/ Task : Explain how Waitrose is organised differently to other organisations and how this motivates all employees. http://www.johnlewispartnership.co.uk/about /our-principles/building-a-stronger-happier- business.html

7. Waitrose – the Bonus Watch the following video clip at the Waitrose bonus. http://jlpjobs.com/the-road-to- partnership/benefits/http://jlpjobs.com/the-road-to- partnership/benefits/ Task : Explain how Waitrose is organise a staff bonus to other how this motivates all employees.

8. The Manager Explain how the following motivate John Simpson http://jlpjobs.com/the-road-to-partnership/benefits/ Pay Pension Holidays Life Assurance Extended Leave Job Security Volunteering in Community Self Actualisation

9. Analysis and Application For each of the methods of motivation you must use the PEE technique to each point you make. It doesn’t matter whether you are explaining the general methods of motivation or specific methods for each member of staff you explain all using the same methods. Different methods of motivation work in different ways. Work through an example as a class P- make your point -E- explain your point -E- Effect-

10. The Section manager Explain how the following motivate Pay Holidays Discounts – Waitrose & John Lewis Corporate Memberships Holiday & Leisure Facilities Voluntary Benefits Team work Opportunities for Promotion

11. Customer Service Assistant Explain how the following motivate Hattie Pay Discounts - Waitrose Holidays Subsidised Concert tickets Opportunities for Promotion Ethics & environmentally Friendly - http://www.waitrose.com/home/inspiration/about_waitrose/the_w aitrose_way.html Sports teams Special Events