2. Affinity Diagrams 1 Scott Davis, QI Coordinator, Tacoma Pierce County Health Department August 2012

3. Objectives By end of session participants will… – Understand purpose of affinity diagram – When to use an affinity diagram – How to do one 2

4. Affinity Diagram When you’re trying to figure out how it all fits together… Use when … you want to consolidate many ideas you want to develop a few categories from many ideas you want to see how pieces might fit together as a whole or how they might inter-relate 3

5. Affinity Example 4 Back pack Enchantments Float Selway river Hike Crater Lake Disneyland Sea World/ SD Zoo Vegas Kauai Cancun Bermuda Outdoors/Physic al Amusement Parkish Hot Resort

6. Affinity Diagram Steps 1.Brainstorm ideas on to individual Post-It notes per normal brainstorming rules 2.When complete, pick 2-3 people 3.Have them SILENTLY group the Post-Its 4.When movement has stopped – ask them to work together to name the categories or grouping 5.Describe to the rest of the team and discuss 5

7. References The Memory Jogger Plus: Featuring the Seven Management and Planning Tools, Michael Brassard, Goal/QPC, 1989 The Team Handbook, Peter Scholtes, Joiner Press, 1988 6