1. 3/4/20161 Barbara Palmer APD Director Rick Scott Governor Client Data Management System (CDMS)

2. CDMS 3/4/20162 A new exciting APD data management system for connecting APD consumers and providers who deliver the services Will include all APD consumers

3. CDMS 3/4/20163 Ensures consumers access to information Families can better direct services Empowers consumers to make the best decisions for services

4. CDMS 3/4/20164 Increase capability for: Self-Direction Self-Determination Person-Centered Planning and Choice

5. CDMS 3/4/20165 Increase provider capability to manage services Dramatically reduce the need for paper records Significant reduction of potential fraud

6. CDMS 3/4/20166 Ensures services are being delivered at the right place and right time Provides validation of service delivery Consumer and provider information will be more convenient and accessible

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8. Empowers Consumers 3/4/20168 Consumer/Caregiver Portal Consumers and their designated caregivers can be provided with role- based access to their own record in CDMS through a secure login.

9. Empowers Consumers 3/4/20169 Consumer and Caregiver Portal Consumers and/or Legal Representatives will use the Consumer Portal to view their current Plan, Authorizations, and Services.

10. Empowers Consumers 3/4/201610 To communicate with their Care Team, and complete online forms such as Consumer Satisfaction Surveys. Visibility of consumers’ information, which is now captured mostly on paper.

11. Empowers Consumers 3/4/201611 Strength-based support plan Person-centered support plan to capture the plan for services and goals for the future Visibility of Waiver Support Coordinator notes

12. 3/4/201612

13. For Providers 3/4/201613 CDMS captures information about Providers, Provider Services, and Service Rates Includes licensing and certification of Providers, information needed for credentialing

14. For Providers 3/4/201614 Provider Portal, secure role-based access to: o View Authorizations, enter claims, and o View selected portions of the Consumer record for Consumers assigned to them.

15. For Providers 3/4/201615 Add Notes to the Consumer record, Communicate with the Consumer’s Care Plan, Complete online forms such as Plan reviews or Plans of Remediation

16. For Providers 3/4/201616 A place where the provider community will enter documentation of services rendered Implementation plans All daily, weekly, monthly, and quarterly provider reports and notes will be available online

17. For Providers 3/4/201617 A place were providers view their approved service authorizations A place where providers will bill for their waiver services

18. For Providers 3/4/201618 A place were individuals and companies can apply online to become paid providers A place for current providers to request expansion of services

19. Computer Requirements 3/4/201619 Harmony Certified System Requirements Operating System: Windows 7 / Windows 8.1 Browser: Certified: Internet Explorer 9, Internet Explorer 10, and Internet Explorer 11 Note: If using Harmony versions 8.1.1 or later, Internet Explorer Compatibility View settings should be disabled. For versions prior to 8.1.1, Internet Explorer Compatibility View is required. Processor: 2.0 GHZ processor or better RAM: 2 GB (minimum) 4 GB (recommended) Screen Resolution Minimum: 1024x768 (1280x1024 is ideal) Internet Access:* 40-45 Kbps (kilobytes per second recommended for each concurrent user) Maximum Latency 100ms or less Microsoft Certified: Microsoft Office 2003, InfoPath 2003 and 2007 Supported: Microsoft Office 2007 and 2010, InfoPath 2010 *Harmony does not support dial-up access

20. For APD 3/4/201620 All consumer central records of information readily accessible to APD staff Efficient and streamlined workflow and process improvement for APD staff

21. For APD 3/4/201621 Increased efficiency of communications by having all consumer information available and centralized Compliance and accuracy with quality reviews

22. For APD 3/4/201622 Compliance and accuracy with reporting to the Centers for Medicare and Medicaid Services (CMS) without relying on manual collection of data and paper reports

23. For APD 3/4/201623 Delmarva will be able to view consumer and provider records prior to onsite visits reducing time on paperwork and more time for quality interviews

24. For APD 3/4/201624 Ability for the agency to capture trends, assess success and monitor issues electronically

25. Implementation 3/4/201625

26. Implementation 3/4/201626 Training and implementation will begin: 2017 Project ends: 2018

27. 3/4/201627

28. Contact Us 6/10/201628 APD State Office Agency for Persons with Disabilities 4030 Esplanade Way, Suite 380 Tallahassee, FL 32399-0950 Phone: (850) 488-4257 Toll-Free: 1-866-APD-CARES (1-866-273-2273) Fax: (850) 922-6456 Email: APD.info@apdcares.orgAPD.info@apdcares.org

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