1. Industrial & Systems Engineers in Healthcare Organizations ISyE417 – Health Systems Engineering

2. Industrial Engineering at Mayo Clinic Review the presentation by Mark Hayward, Administrator, Center for the Science of Healthcare Delivery; Vice Chair, Department of Facilities and Support Services, Mayo Clinic: – http://www.engr.wisc.edu/isye/isye-colloquium- recordings.html http://www.engr.wisc.edu/isye/isye-colloquium- recordings.html

3. Small group exercise #1

4. What do IEs do in healthcare organizations? List the various projects or topics that IEs work on at Mayo. – What specific healthcare problems are these projects addressing? – Choose one project and relate it to the four sections of the course: Foundations and basics of healthcare Human factors Manufacturing and production systems Decision sciences/operations research

5. Small group exercise #2

6. Position Description for a Health Systems Engineer Job title Immediate supervisor and reporting structure (organizational chart) Primary activities Education Experience Skills and knowledge