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The world of Tea – Branding & Positioning
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3 Main Sections Agenda for today
Taking a look at the beverage landscape through the consumer needs lens India Deep Dive “Tea” & positioning with emotional hooks – Needscope Segmentation Case Study: Tetley & some other Global tea Brand
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The world of tea, is as complex as it is exciting…
#ID: 26 …lets take a deeper look at this fascinating category
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Section 1. The consumer landscape & the role that beverages play
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Consumer is king, but what do they want?
And is it that simple?
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(Life Stage is only One way to segment)…
Consumers are varied… (Life Stage is only One way to segment)…
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Needs are many As are the number of beverages….
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The world of beverages is crowded
= Is Overwhelming!!!
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There are Multiple Beverage Moments through the day
Story of 8 o clock to speak… Friends campaign…(inspiration) &
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Resulting in = Multiple needs that beverages can address
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Where does tea fit in?
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But not for the younger groups
In the Indian context, tea is still a beverage that fits in the mental and physical re-juvenation segment + being a social drink…. But not for the younger groups
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However, in the Western World
Tea is getting Younger
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Tea is getting Healthier
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And more specialized & personalised
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Tea in the western world…is
A healthy alternate to coffee resulting in strong associations with health & wellness Variety in tea is driving up formats of tea leading to a mushrooming of specialty tea boutiques Younger audiences are taking to tea because of the versatility of the beverage FACT: In the USA, When it comes to drinking coffee or tea, young people are now evenly divided at 42%. A surprising 51% of full-time workers who drink coffee daily also report drinking tea at work during the past seven days.
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Looking deeper in the tea category, what is the consumer segmentation like? We will explore through the ‘Needscope’ which is a need segmentation tool
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What is NeedScope? Needscope is a need segmentation tool that is based on the premise that: Consumers have several needs both emotive and functional Consumers cannot express themselves when asked a direct question The NeedScope framework gets below the surface of a consumer's response to measure emotions in a way that supports marketing decisions
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Why Emotions? Because emotions help differentiate and set the context
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E.g. Coffee, can be… Sophisticated Efficient
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Defining the framework in the tea context
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6 need segments emerge which are more or less consistent globally
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Case Study – Tetley Global Repositioning
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Lipton Lipton’s latest campaign ‘Be More Tea’ campaign is all about encouraging people around the world to snap out of their routines and to embrace each day with a more playful and thoughtful mindset. “In our daily lives we spend a lot of time on auto-pilot. Lipton is encouraging people to enjoy the present, feel good and be brighter in a busy world.” Brand Tagline: Be More Tea Brand Visuals:
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Knowing the Global Lipton positioning of ‘Be More Tea’ based on the consumer insight of getting more out of life lets see how a global insight is adapted to Local Nuances.
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Thank You
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