1. Business Development Division Update BCC Presentation April 26, 2011 BCC Presentation April 26, 2011

2. Outline Mission History Organization Chart Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission History Organization Chart Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

3. Outline Mission History Organization Chart Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission History Organization Chart Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

4. Mission To provide business opportunities with Orange County to local, ready, willing, and able minority and women owned business enterprises.

5. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

6. Organization Chart

7. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

8. History 1984 Fairness in Procurement Ordinance 1994 M/WBE Ordinance –Repealed Fairness in Procurement Ordinance – Established M/WBE Program goals for Construction Professional Services Goods & Commodities Other Services 1984 Fairness in Procurement Ordinance 1994 M/WBE Ordinance –Repealed Fairness in Procurement Ordinance – Established M/WBE Program goals for Construction Professional Services Goods & Commodities Other Services

9. History Continued 1998 Ordinance Updated –Added Bid Preference Sliding Scale Graduate Criteria 4 year review 2002 Ordinance Updated –Added Geographical Changes 1998 Ordinance Updated –Added Bid Preference Sliding Scale Graduate Criteria 4 year review 2002 Ordinance Updated –Added Geographical Changes

10. History Continued 2005 – Disparity Study Conducted –Numerous Recommendations –Most implemented 2009 – Certification Process reviewed –Presented Recommendations to BCC January 2010 –Most implemented 2005 – Disparity Study Conducted –Numerous Recommendations –Most implemented 2009 – Certification Process reviewed –Presented Recommendations to BCC January 2010 –Most implemented

11. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

12. Duties and Responsibilities Certification Outreach Compliance Review Certification Outreach Compliance Review

13. Duties and Responsibilities Continued Certification The process by which a firm becomes eligible to do business with Orange County as an M/WBE 60 days from submittal to certification –288 certified/recertified in 2010 –145 certified/recertified in 2011 800 certified M/WBE firms Certification The process by which a firm becomes eligible to do business with Orange County as an M/WBE 60 days from submittal to certification –288 certified/recertified in 2010 –145 certified/recertified in 2011 800 certified M/WBE firms

14. Duties and Responsibilities Continued Outreach Disney Entrepreneur Center –Increase presence –Communicate through Skype Educational Classes Printed Material Tradeshows- FMSDC, BBIF, HBCC, AACC, SMPS, FAPPO Radio Support of similar programs Outreach Disney Entrepreneur Center –Increase presence –Communicate through Skype Educational Classes Printed Material Tradeshows- FMSDC, BBIF, HBCC, AACC, SMPS, FAPPO Radio Support of similar programs

15. Duties and Responsibilities Continued Compliance Review – Procurement Committee review – Conform to bid requirements – Welfare recipient monitoring – Pay application processing Compliance Review – Procurement Committee review – Conform to bid requirements – Welfare recipient monitoring – Pay application processing

16. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

17. Program Goals and Successes Program Goals Construction 25% Professional Services 27% Goods and Commodities 10% Other Services 24%

18. Program Goals and Successes Program Goals Actual Construction 25% 24% Professional Services 27% 48% Goods and Commodities 10% 1.6% Other Services 24% 3.3%

19. Program Goals and Successes Continued Improved new certification process — Did not renew consultant’s contract — Trained additional staff to certify — Updated on-line certification applications — Improved Performance Measures to 100 % all applicants certified or rejected within 60-day timeline Erased re-certification backlog

20. Program Goals and Successes Continued Increased community visibility Increased website utilization –13,103 hits in FY 09 –31,092 hits in FY 10 Quorums at all Advisory Committee meetings Increased community visibility Increased website utilization –13,103 hits in FY 09 –31,092 hits in FY 10 Quorums at all Advisory Committee meetings

21. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

22. Disparity Study Update Disparity Study A study of how proficient an entity is in representing the community’s business population in the entity’s purchasing activities, with a particular emphasis placed on the community’s minority businesses that are ready willing and able. Disparity Study A study of how proficient an entity is in representing the community’s business population in the entity’s purchasing activities, with a particular emphasis placed on the community’s minority businesses that are ready willing and able.

23. Disparity Study Update Continued Required by Ordinance every four years Last update – 2005 Last Certification review – 2009 Study currently unfunded Required by Ordinance every four years Last update – 2005 Last Certification review – 2009 Study currently unfunded

24. Disparity Study Update Continued Timeline for new study Hire Consultant 3 months Perform Study13 months Compile Data & Present to BCC 2 months Total Time18 Months Consider partnering with others in MSA — Reduce costs Timeline for new study Hire Consultant 3 months Perform Study13 months Compile Data & Present to BCC 2 months Total Time18 Months Consider partnering with others in MSA — Reduce costs

25. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

26. Ordinance Review and Changes Coordinate with County Attorney Clarify certification criteria Review and approve Policies and Procedures authorized by Ordinance Possible External Review of Program’s effectiveness through a Disparity Study Coordinate with County Attorney Clarify certification criteria Review and approve Policies and Procedures authorized by Ordinance Possible External Review of Program’s effectiveness through a Disparity Study

27. Ordinance Review and Changes Continued Explore including Service Disabled Veterans as a component of the Procurement process

28. Ordinance Review and Changes Florida Statutes defines a Service Disabled Veteran business as one that is: Certified by the Division of Mgt. Services Having less than 200 employees Net worth less than $5 Million Legally organized for commercial transactions Domiciled in Florida 51% SDV owned Florida Statutes defines a Service Disabled Veteran business as one that is: Certified by the Division of Mgt. Services Having less than 200 employees Net worth less than $5 Million Legally organized for commercial transactions Domiciled in Florida 51% SDV owned

29. Ordinance Review and Changes 29 certified SDV firms have been identified in the Orlando MSA 10 provide various supplies 9 in construction 6 in the services sector 3 provide professional services 1 is an insurance agent All firms information is available at the state’s website 29 certified SDV firms have been identified in the Orlando MSA 10 provide various supplies 9 in construction 6 in the services sector 3 provide professional services 1 is an insurance agent All firms information is available at the state’s website

30. Ordinance Review and Changes Modify the Ordinance to: Recognize those SDV firms that are certified by the State of Florida and Located in the MSA We will return with the appropriate changes for your approval Modify the Ordinance to: Recognize those SDV firms that are certified by the State of Florida and Located in the MSA We will return with the appropriate changes for your approval

31. Outline Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps Mission Organization Chart History Duties and Responsibilities Program Goals and Successes Disparity Study Update Ordinance Review and Changes Next Steps

32. Finalize Policies and Procedures authorized by Ordinance, explore the SDV program information and return for BCC approval Develop Scope, Establish Funding, and Identify Partners for Disparity Study Conduct Disparity Study Present Disparity Study Findings and Recommendations to BCC Finalize Policies and Procedures authorized by Ordinance, explore the SDV program information and return for BCC approval Develop Scope, Establish Funding, and Identify Partners for Disparity Study Conduct Disparity Study Present Disparity Study Findings and Recommendations to BCC

33. Business Development Division Update BCC Presentation April 26, 2011 BCC Presentation April 26, 2011

34. Sliding Scale Limits Contract Amount 2005 to present 0 - $100K8% $100K-$500K7% >$500K-$750K6% >$750K-$2M5% >$2M- $5M4% >$5M3%

35. 2005 Disparity Study Recommendations Approved by BCC October 2007 1.Bond Assistance Reduced bonding requirement in Purchasing Ordinance including Anti-Discrimination policy for all bid documents 2. M/WBE Steering Committee established in 2007 Approved by BCC October 2007 1.Bond Assistance Reduced bonding requirement in Purchasing Ordinance including Anti-Discrimination policy for all bid documents 2. M/WBE Steering Committee established in 2007

36. 2005 Disparity Study Recommendations Continued Approved by BCC August 25, 2009 1.Re-establish over-all goals on a regular basis, based on availability (Professional Services changed from 25% to 27%) 2.Increase Sliding Scale Limits (included projects < $100K) 3.Increase Net worth from $750K to $2.3 Million 4.Establish new graduation criteria 5.Revised Good Faith Effort Requirements Approved by BCC August 25, 2009 1.Re-establish over-all goals on a regular basis, based on availability (Professional Services changed from 25% to 27%) 2.Increase Sliding Scale Limits (included projects < $100K) 3.Increase Net worth from $750K to $2.3 Million 4.Establish new graduation criteria 5.Revised Good Faith Effort Requirements

37. 2005 Disparity Study Recommendations Continued Actively Addressing 1.Reduce contract size 2.Increase M/WBE Outreach 3.Provide more technical assistance 4.Internal Training for County Project Managers 5.Improve Data Collection 6.Establish goals based on % of M/WBE availability on a project-by-project basis for large projects where applicable 7.Re-establish over-all goals on a regular basis, based on availability Actively Addressing 1.Reduce contract size 2.Increase M/WBE Outreach 3.Provide more technical assistance 4.Internal Training for County Project Managers 5.Improve Data Collection 6.Establish goals based on % of M/WBE availability on a project-by-project basis for large projects where applicable 7.Re-establish over-all goals on a regular basis, based on availability

38. 2005 Disparity Study Recommendations Continued 8.Establish Bank Financing 9.Consider a SBE program 10.Reject bids that do not meet M/WBE goals and do not have sufficient documentation of good faith efforts 8.Establish Bank Financing 9.Consider a SBE program 10.Reject bids that do not meet M/WBE goals and do not have sufficient documentation of good faith efforts

39. 2010 Certification Study Recommendations 1.Staffing is Marginally Adequate & train others 2.Keep current 60 day certification processing 3.Increase workshops and post videotape 4.Require 6 months in business minimum 5.Mandatory Certification Workshop Attendance 6.Adopt the Policies and Procedures 7.Advisory Committee Should Fulfill its Role 8.Improve Attendance of Committee Members 1.Staffing is Marginally Adequate & train others 2.Keep current 60 day certification processing 3.Increase workshops and post videotape 4.Require 6 months in business minimum 5.Mandatory Certification Workshop Attendance 6.Adopt the Policies and Procedures 7.Advisory Committee Should Fulfill its Role 8.Improve Attendance of Committee Members

40. 2010 Certification Study Recommendations Continued 9. Establish Separate M/WBE Appeals Committee with Certified M/WBE 10. Keep Geographical Requirement 11. Consider Reciprocal Certification 12. Interactive Certification Application 13. Continue to improve division web site 9. Establish Separate M/WBE Appeals Committee with Certified M/WBE 10. Keep Geographical Requirement 11. Consider Reciprocal Certification 12. Interactive Certification Application 13. Continue to improve division web site

41. Certified Orange County M/WBE Firms (not including Graduates) 1.3% Construction 4.5% Professional Services 0.3% Goods 0% Services Overall M/WBE Goals 24% Construction 48% Professional Services 1.6% Goods 3.3% Services 10.2% Construction 8.8% Professional Services 1.2% Goods 0.6% Services 0.9% Construction 26% Professional Services 0% Goods 0.2% Services 0.3% Construction 0% Professional Services 0% Goods 0% Services 10.7% Construction 8.8% Professional Services 0.1% Goods 2.5% Services