1. BREAKING THROUGH THE NOISE: PROACTIVE APPROACHES FOR STUDENT SUCCESS Code#: 101 Presenter: John Glatz, Director of Advising jglatz@cdm.depaul.edu Co-presenter: Liz Friedman, Assistant Dean of Student Services efriedm2@cdm.depaul.edu

2. DePaul University www.depaul.edu Nation’s largest Catholic institution Private Located in Chicago, IL College of Computing and Digital Media (CDM) www.cdm.depaul.edu 13 undergraduate degrees Freshmen in Fall 2011 http://oipr.depaul.edu/factfile/sect3/table3_7.asp?year=2011&termname=A utumn&term=1&termnum=1&termlaw=7 N=259 Average HS GPA 3.5 Average ACT 25.8 Average SAT 1212 26.1% are in the top 10% of their HS class PROFILE

3. THE MODEL

5. Assistant Dean of Student Services Director of Academic Advising advising + admission + marketing + outreach academic success center Staff Academic Advisors

6. ADVISING RESPONSIBILITIES Faculty Advisor  Conversations about curriculum as it pertains to major primarily  Conversations about career Staff Advisor  Conversations about curriculum as it pertains to major, general education and graduation requirements  Referrals to other campus units

7. THE PLAN

9. WHAT WE LEARNED The Good  Email works  Annual audit  Quarterly workshops  Registration holds  Query building for early intervention The Bad  Too many emails = SPAM  Poor attendance at freshmen events  Overloaded incentives does not equal motivation to participate

10. THE UGLY

11. NEW INITIATIVES  Meet Your Advisor Day (2010)  Open house with lunch  Informal conversation with faculty advisors  New workshop schedule (2011)  Quarterly sessions  Topic specific rather than class specific  Restructuring of summer orientation (2012)  Combined parent-student piece  Separated parent-student piece

12. Today’s Plan

13. DATA

14. GRADUATION RATES 4-year Graduation Rate

15. FRESHMAN RETENTION 1-year retention

16. FRESHMAN RETENTION 2-year retention

17. PROBATION First Quarter Freshman Probation

18. INCREASED STUDENT CONTACTS Total # of scheduled appointments and walk-ins

19. QUESTIONS

20. John Glatz, Director of Advising jglatz@cdm.depaul.edu Liz Friedman, Assistant Dean of Student Services efriedm2@cdm.depaul.edu CONTACT US