1. 01/25/19991 Information Management Introduction to Information and Information Resources Management LIS 387.8 Martha Richardson

2. 01/25/19992 What is Information? n There is no clearly understood and commonly agreed definition of information. n It is most often confused with data. Clive Holtham

3. 01/25/19993 Data, Information n Data - “A representation of facts, concepts, or instructions in a formalized manner suitable for communication, interpretation, or processing by humans or automatic means. n Information - “The meaning that a human assigns to data by means of conventions used in their presentation.” Clive Holtham

4. 01/25/19994 Data, Information n Data - “observations of states of the world” n Information - “data endowed with relevance and purpose” Tom Davenport

5. 01/25/19995 n Data - Simple observations of states of the world u Easily structured u Easily captured on machines u Often quantified u Easily transferred Tom Davenport Data, Information, and Knowledge

6. 01/25/19996 Data, Information, and Knowledge n Information - data endowed with relevance and purpose u Requires unit of analysis u Need concensus of meaning u Human mediation necessary Tom Davenport

7. 01/25/19997 Data, Information, and Knowledge n Knowledge - Valuable information from the human mind. Includes reflection, synthesis, and context. u Hard to capture u Difficult to capture on machines u Often tacit u Hard to transfer Tom Davenport

8. 01/25/19998 What is information management? n “the effective production, storage, retrieval, and dissemination of information in any format on any medium to support business objectives.”

9. 01/25/19999 What is information management? n Having the right information, in the right place, in the right format, at the right time. Motto of special librarians

10. 01/25/199910 Key resources of traditional economics n People n Money n Property/Equipment n Information

11. 01/25/199911 Management Disciplines n People - Human Resources n Money - Financial n Property/Equipment - Facilities n Information - Information

12. 01/25/199912 Information in business process

13. 01/25/199913 Information Resources Management n Information technology view - held by computer and business disciplines n Integrative perspective - held by information studies disciplines

14. 01/25/199914 Information Technology View n information equated with information technology n guide for better management of computer-based information systems n sole provider of organizational information

15. 01/25/199915 Information resources n From IT Perspective u Computers (hardware and software) u MIS personnel u End-users

16. 01/25/199916 Components of IRM n From IT Perspective u Resource management u Technology Management u Functional Management u Strategic Management u Distributed Management

17. 01/25/199917 IRM Activities n From IT Perspective u Data planning u Capacity planning u Application selection u Information systems development u Data administration u Hardware and software acquisition u System integration

18. 01/25/199918 IRM limitations n Through IT Perspective u Paper-based information still prevalent u Deals almost exclusively with internally produced data u Most important concerns are technology focused rather than context focused

19. 01/25/199919 Integrative Perspective n Management approach to integrate and harmonize corporate information sources, services, and systems n Allows an organization to create or acquire, process, and store information and data of adequate quality, timeliness, and accuracy to support organizational goals at minimal cost.

20. 01/25/199920 Information resources n From integrative perspective u user-based integrative framework u formal information flows and holdings u internal and external information u computer-based and noncomputer- based information systems

21. 01/25/199921 Components of IRM n From integrative perspective u identifies information process & flow in an organization u identifies information needed to support corporate goals u manages information life-cycle u integrates knowledge and skills of people to maximize use of resources

22. 01/25/199922 IRM Activities n From integrative perspective u data processing u telecommunications u records management u library/technical information center u office systems u research/statistical information management u information services/public information offices

23. 01/25/199923 IRM concept n Recognition of information as a resource n Integrative management approach n Management of the information life-cycle n Link with strategic planning

24. 01/25/199924 Benefits of Information Audit n Identifies information sources n Identifies information gaps and redundancy n Identifies owners and users of information n Identifies flow of information n Can result in cost savings

25. 01/25/199925 Information as an asset n State of Texas Government Code Sec. 2054.001. Legislative Findings and Policy (a) The legislature finds that: (1) information and information resources possessed by agencies of state government are strategic assets belonging to the residents of this state that must be managed as valuable state resources